Process Street
Process StreetReviews from AWS customer
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Live and die by processes
What do you like best about the product?
as a growing company, we survive by processes that we create. They need to replicate by new and existing employees. We use the system to keep everyone on the same page and it helps create a checks and balance.
What do you dislike about the product?
We use it with many department and share settings are not always the easiest to understand so sometimes people don't have access when they should due to share settings and it gets confused.
What problems is the product solving and how is that benefiting you?
Making processes easier. It helps keep everyone on the same page especially when processes are longer than 1 or 2 steps and using multiple platforms.
Recommendations to others considering the product:
Give the ability to have if this/then options
Process Street is the epitome of doing one thing well
What do you like best about the product?
There are other softwares out there that offer workflows but none as well as Process Street. One click creation of pre-filled workflows, ability to integrate with Zapier, attach files and upload files, format text, add subtasks, the list goes on.
What do you dislike about the product?
I would like to see the ability to incorporate one-off tasks and additional text formatting options.
What problems is the product solving and how is that benefiting you?
One word - workflows! I'm able to systematize all my processes so I never have to wonder what comes next.
Recommendations to others considering the product:
Use the free trial - you get 5 active checklists and 5 workflows for free.
The way all software should work
What do you like best about the product?
The folks are process street have created a program that works well. It is intuitive and includes lots of features. More than that the customer service is top tier. If I ask a question, I get a response usually within 30 minutes. Always before their self-imposed deadline of 24 hours. Not only that, they take suggestions and needs to heart. I have offered suggestions and seen it happen within a few weeks. They are constantly improving. I really love the program and people behind it. I have used a lot of programs and worked with a lot of software companies over 20 years owning a small business. Process St. ranks in the top 3 of companies I've worked used.
What do you dislike about the product?
There isn't the ability to add To Do Lists. Also, Printing a process on paper, while it can be done, is very paper intensive with no ability to edit.
What problems is the product solving and how is that benefiting you?
Whenever we have a series of tasks that is repeated and/or requires multiple people. It is the perfect way to cross-train and have transparency in cyclical projects.
Recommendations to others considering the product:
Training is key for adoption. It is easy for some to adopt and use, but others have a hard time getting it. It takes discipline to get all staff using.
Very user friendly and intuitive!
What do you like best about the product?
Process Street has been incredibly easy to integrate into our existing workflow, and has made straightforward communication with clients much simpler. By putting the information and resources we need from them into a managed checklist, we have eliminated a lot of back and forth email requests, and formalized the request in a way that gets results faster.
What do you dislike about the product?
There are very few differences between the free plan and the business plan, but the business plan charges $25/user. It could be much more cost effective to add multiple users by having tiered pricing for different sized organizations.
What problems is the product solving and how is that benefiting you?
We have been using Process Street for G Suite to formalize and streamline our new client onboarding. It's sleek and easy to use, and helps keep our clients on track with sending us the information and resources we need to launch their accounts.
Recommendations to others considering the product:
Definitely look into how many users you actually need to pay for before setting up each business member, since it charges per seat.
Only app out there for recurring process management
What do you like best about the product?
Amazing recurring process management and scheduling amongst team members.
What do you dislike about the product?
A little confusing to get your head round at first - especially scheduling.
What problems is the product solving and how is that benefiting you?
Logging and annotating recurring business processes and then assigning and scheduling them for later dates.
Recommendations to others considering the product:
Make the effort to learn it at the get-go. The pay off is worth it. Getting your head round scheduling is especially tricky, but important.
Handy process management with a decent free tier
What do you like best about the product?
Repeat scheduling with automated email notifications of when tasks are due.
What do you dislike about the product?
The animated confetti animation when you complete a task that always bogs down my browser.
What problems is the product solving and how is that benefiting you?
Scheduling of periodic tasks and managing the steps required to complete those tasks.
Good task list app
What do you like best about the product?
Since I am new to the Customer Success Manager role, and the team, I like how I can track the teams projects and tasks, and receive updates when tasks involve me.
What do you dislike about the product?
It is a bit overwhelming when you first start using the app, but I am slowly getting used to entering my tasks/projects.
What problems is the product solving and how is that benefiting you?
Keeping track of our team's projects and holding them accountable when timelines are important.
Recommendations to others considering the product:
Be patient! There is a lot to earn when using the app. Take your time learning the different features.
Surprised it's so good
What do you like best about the product?
Who would have thought that such apps are so little on the market. ProcessStreet is great for creating a diverse list of repeated ToDo tasks. When you have a process you need to follow quite often, this is the exact thing you need to use. Plus, premade processes are great for seeing the potential of the app and what you can do with it.
What do you dislike about the product?
Not much. It takes time to customize and setup, but once you have a clear process in mind, you can definitely recreate it here.
What problems is the product solving and how is that benefiting you?
Managing and following repeated tasks.
Recommendations to others considering the product:
f you have repeated tasks and a somewhat big team (or even if you're a single person user), ProcessStreet is great for organizing such processes.
Good process and workflow management software
What do you like best about the product?
ease of use - easy to add links, docs, etc.
What do you dislike about the product?
I have no dislikes about this product - it is very helpful.
What problems is the product solving and how is that benefiting you?
Delegating work to other staff members is much easier now.
The best tool to create and organize internal processes
What do you like best about the product?
There are automation pieces and integration with other applications that make hand offs of tasks seamless.
What do you dislike about the product?
I wish there was more flexibility when a project or process veers from the normal process.
What problems is the product solving and how is that benefiting you?
All of our standardized operating procedures are now in electronic format, with automation to auto run checklists triggered by key words and tags inside of our support ticketing software. Processes are consistent with Process Street.
Recommendations to others considering the product:
Great platform to create and organize standardized processes and projects that do not require customization.
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