Arctic Wolf Managed Security Awareness
Arctic WolfReviews from AWS customer
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Easy to maintain solution for educating employees about cybersecurity risks
What do you like best about the product?
The Arctic Wolf Managed Security Awareness program was easy to set up and it's easy to maintain. Educational sessions, quizzes, and phishing simulations are distributed regularly to employees without any action required by our internal IT team. The content is short and engaging, and the information is relevant.
What do you dislike about the product?
Updating the list of employees as folks are hired or termed can be a slow process because we need to send an updated list to the team at Arctic Wolf and they use that to update our information. We cannot customize the phishing simulation templates to tailor the messages to our company or industry - though the emails that Arctic Wolf sends are good examples of phishing. I'd like to see an email client add-on which allows employees to easily report phishing attempts to our IT team. These are minor complaints and Arctic Wolf has stated that they plan to work on these enhancements as they continue to develop the Managed Security Awareness solution.
What problems is the product solving and how is that benefiting you?
The cybersecurity education program we used before was hard to maintain and it was difficult to track employee participation and progress. Using Arctic Wolf's MSA program has made it easier to educate our employees and easier to see where our strengths and weaknesses are. It also frees up our IT team to focus on other priorities.
Recommendations to others considering the product:
Arctic Wolf has been easy to work with and you can tell they care about the success of their customers.
Arctic Wolf in a Law Firm
What do you like best about the product?
The best aspect is the quickness of alerts.
What do you dislike about the product?
Some reports/alerts are challenging to understand.
What problems is the product solving and how is that benefiting you?
We are solving the problem of staying on top of security issues. We have realized the benefits of a safer network.
Recommendations to others considering the product:
Make sure you are prepared to invest the time and effort to get everything set up properly.
Awesome Arctic Wolf
What do you like best about the product?
I like the product itself and how it performs.
What do you dislike about the product?
Sometimes it takes a day for the alert to show up from customer service.
What problems is the product solving and how is that benefiting you?
Security Posture monitoring, overall cybersecurity.
Review of Arctic Wolf Cyber Security Services
What do you like best about the product?
Their real-time network monitoring is best-in-class.
What do you dislike about the product?
There is nothing I dislike about any of their services. They are top-notch in all areas and we use a large number of their services.
What problems is the product solving and how is that benefiting you?
With Arctic Wolf's services we are able to see recurring traffic patterns and identify threats before attacks are launched.
Arctic Wolf provides a great service that offers insight and resolution to security vulnerabilities
What do you like best about the product?
Communication with Arctic Wolf is excellent.
What do you dislike about the product?
Be prepared to do a lot of security remediations, possibly. In the end, you'll be moving towards meeting security goals.
What problems is the product solving and how is that benefiting you?
Arctic Wolf has provided visibility into vulnerabilities across our network and devices. I'm sleeping better now that I know where to go on Mustang's cybersecurity journey.
Arctic Wolf has been very proactive.
What do you like best about the product?
They communicate well with any issues that arise.
What do you dislike about the product?
No complaints. They are very helpful in asissting us with issues
What problems is the product solving and how is that benefiting you?
The Arctic Wolf monitoring keeps me informed of all network traffic. We have been able to remedy a couple of security flaws that we had not known.
Arctic Wolf Go That Extra Mile
What do you like best about the product?
Before using AW, we had tried several different providers, and each offered varying levels of service and insight.
However, all team members at AW are super helpful, quick to respond and make you feel like a customer rather than just a number.
However, all team members at AW are super helpful, quick to respond and make you feel like a customer rather than just a number.
What do you dislike about the product?
Honestly, in just coming up to our first anniversary with AW, this is nothing that I dislike or feel needs to be changed.
They have excelled our expectations.
They have excelled our expectations.
What problems is the product solving and how is that benefiting you?
AW have provided us with a clearer view of all network traffic and we are immediately alerted to any changes.
It was an eye opener as to what we had been missing before using them.
It was an eye opener as to what we had been missing before using them.
Arctic Wolf provides top of the line security.
What do you like best about the product?
They provide peace of mind in all phases of IT Security.
What do you dislike about the product?
That they didn't come to us sooner, the only suggestions are more customization of specific reporting types such as HIPAA reports.
What problems is the product solving and how is that benefiting you?
They are able to look at multiple application event logs and provide us with anything that may look suspicious. They provide us with an extra set of eyes that are looking at our systems 24/7/365.
Great Customer Service and how do you beat a 24 hour security office for your team.
What do you like best about the product?
Superb customer service, A true partner in your security office, Reliable information that is timely, Their willingness to listen and help you plan.
What do you dislike about the product?
Nothing comes to mind. It is a great product.
What problems is the product solving and how is that benefiting you?
Security Staff augmentation, Resources to correlate logs to see a true picture of the threat environment.
Recommendations to others considering the product:
Don't forget to include your User Services group in the conversations. (Agents on the desktops)
Great servie and Great communication, perfect fit for a company our size1
What do you like best about the product?
Quaterly Reviews, AW cuts out the noise and gives us the data we need.
What do you dislike about the product?
It is difficult to do anything on the dashboard or research without Arctic Wolf's help.
What problems is the product solving and how is that benefiting you?
SoC services, SEIM, and some0ne keeping an eye on our network 24/7.
Recommendations to others considering the product:
Great company to work with, and they have been able to meet all my needs.
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