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A reliable customer data management platform
What do you like best about the product?
The product has real-time reporting capabilities and has ability understand customer journey and anticipate customer needs. Ease in implementation and cost effectiveness of the platform makes it convenient especially for small businesses and medium organisations. Customer support services providers are devoted to providing necessary assistance without delay. Unlike other similar platforms this product has unlimited frequency of use.
What do you dislike about the product?
The product has been crucial in our organisation i am fully satisfied with its performance.
What problems is the product solving and how is that benefiting you?
The product has enabled us to continue redesigning and delivering innovative consumer goods by referring to customers choices and wants.
A reliable customer informat.
What do you like best about the product?
Ability of the product to manage customer service workflow and customer community.
Ease of operation and implementation.
The product helps in delivering satisfying experience to customers.
Ease of setting up,robust performance and scalability.
The product ability to strengthen business performance and customer engagement.
Customer care and support services are very convinient.
Ease of operation and implementation.
The product helps in delivering satisfying experience to customers.
Ease of setting up,robust performance and scalability.
The product ability to strengthen business performance and customer engagement.
Customer care and support services are very convinient.
What do you dislike about the product?
The product is adoptable and very cost efficient I cannot complain.
What problems is the product solving and how is that benefiting you?
The product gas enabled us reachout the target customers and drive sales effectively.
Adaptable and regulatory compliance
What do you like best about the product?
The product has value for money due to unlimited implementation and efficiency.
It is Customizable.
The product has excellent machine learning technology.
Reliable customer support services
The product integration ability with other softwares is excellent.
It is Customizable.
The product has excellent machine learning technology.
Reliable customer support services
The product integration ability with other softwares is excellent.
What do you dislike about the product?
The product is better compared to its competitors and ut is very flexible interms of payments.
What problems is the product solving and how is that benefiting you?
The product has enabled us build a deep rooted connection with our customers and
efficiently Measure our customers satisfaction.
efficiently Measure our customers satisfaction.
My review for SAS customer intelligence product.
What do you like best about the product?
The product has a simple user interface that is easy to navigate.
Natural language processing capabilities of the product.
Easy setting of surveys and powerful collection tools.
Reliable customer support services and ease in integration.
Natural language processing capabilities of the product.
Easy setting of surveys and powerful collection tools.
Reliable customer support services and ease in integration.
What do you dislike about the product?
The product has limited customization options.
What problems is the product solving and how is that benefiting you?
The product has enabled us anticipate our customers needs and fulfill them on time.
An innovative marketing product adapted to new technologies.
What do you like best about the product?
How adapted it is to the cloud world and serves as an ideal complement to existing SAS marketing technologies. This makes it an ideal and unique complement to help grow marketing strategies.
What do you dislike about the product?
Having to learn how to use the new product but with all the documentation that exists will not be a big problem.
What problems is the product solving and how is that benefiting you?
For me it has been a complement to the marketing suite we already had.
Elevate Analytical Capabilities to retarget efforts
What do you like best about the product?
Seamless interaction between digital and onsite applications which narrows down the data time lag. Data privacy is maintained. Helps in autocharting. Granular details captured.
What do you dislike about the product?
None as of now as per the usage of the SAS Customer Data Platform Capabilities.
What problems is the product solving and how is that benefiting you?
Able to have a look into the journey of a customer beyond marketing.customer reporting enhanced with the analytical decisions provided by the solution.
SAS Customer Intelligence 360
What do you like best about the product?
It's Complex problem capabillity to solve
What do you dislike about the product?
To not updating with time as others doing
What problems is the product solving and how is that benefiting you?
It's giving us insights from various datasets
Great Product
What do you like best about the product?
Ease to catch the big maket by using customer intelligence
What do you dislike about the product?
specification of indicator to indentify the customer improtance
What problems is the product solving and how is that benefiting you?
identificationi of KPI in Policy making
Enchancing efficency of Customer Intelligence
What do you like best about the product?
Customer Intelligence simplifies tasks by providing data and enhancing marketing efforts through automation. With awareness and training it proves to be a valuable asset for any company.
What do you dislike about the product?
The platform is intricate and difficult to navigate, for technical users. The softwares cost and ongoing maintenance requirements might pose considerations.
What problems is the product solving and how is that benefiting you?
Advantage of Customer Intelligence is its ability to provide real time information when we need it most. This enables us to solve issues and make informed decisions benefiting our business by enhancing efficiency and ensuring a competitive edge.
Great product to capture customer insights
What do you like best about the product?
Helpful in making customized report about customer enabling marketers to Target right customers. The customer insights are helpful in making the business decisions.
What do you dislike about the product?
The UI can get little complex for business user
What problems is the product solving and how is that benefiting you?
It's helping the key problem of understanding the customer. Through SAS Customer Intelligence 360, we are able to solve customer understanding through the customer insights which is helping us make decision beneficial for businesses and customer as well.
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