Tridens Monetization

What do you like best about the product?

Tridens Monetization gives us the flexibility to rate transaction services using more than a single price or volume threshold. We can configure tiered pricing across a billing cycle and include attributes such as transaction source, destination, and account type in the calculation. The REST API is comprehensive and fits well into our existing processing flow, while the UI gives us a clear overview of the configured rating logic and results. The newer AI-assisted configuration tools have also made it faster to prepare and test new rating scenarios.

What do you dislike about the product?

The initial API integration required some adjustments on our side and a good understanding of the Monetization data model. The implementation was successful, but more end-to-end examples for less common transaction-rating scenarios would make the first setup easier.

What problems is the product solving and how is that benefiting you?

We use Tridens Monetization to calculate transaction fees when pricing depends on cumulative volume within a billing cycle and on additional attributes, including source, destination, and account type. Automating these calculations removes a significant amount of manual work, applies the same rules consistently, and makes it easier to introduce or change rate plans.

What do you like best about the product?

What I like most is that Tridens Monetization lets me manage several billing models in one place. I can configure tiered and volume-based pricing, recurring maintenance subscriptions, one-time project fees, and usage-based hosting charges without maintaining a separate process for each service. The product catalog is flexible, most day-to-day changes can be handled through the UI, and invoicing, reporting, and Stripe payment collection all use the same customer and billing data. The newer AI-assisted configuration options also reduce some repetitive setup work.

What do you dislike about the product?

There are no major issues for my current use case. The flexibility of the platform means that setting up a more complex product catalog and validating several pricing rules can take some time at the beginning. Once everything is configured, day-to-day management is straightforward.

What problems is the product solving and how is that benefiting you?

I use Tridens Monetization to bill a mix of recurring IT maintenance, one-time project work, and usage-based hosting services. Keeping customers, price plans, charges, invoices, payment collection, and quarterly reporting in one system reduces manual work and gives me a clearer view of what has been billed and paid. The Stripe integration is especially useful for collecting recurring maintenance fees.

What do you like best about the product?

The solution is highly flexible in terms of product configuration. Things such as proration, adjustable billing cycles, detailed discounts, and bundling of services are easy to design and maintain. Business operation tasks are configurable so there is a lot of automation options.

What do you dislike about the product?

The Business operations UI section offers very high flexibility, but the look-and-feel has some room for improvement. I can see that the rehaul of this section is on Tridens' roadmap, which is great news!

What problems is the product solving and how is that benefiting you?

When we manage to fully automate the »Order 2 Cash« process we will save plenty of time and resources. Monetization is currently used primarily for annual and monthly billing of our clients for cloud computing services such as secure data storage and SaaS products. Our clients are both commercial and non-commercial, and Monetization offers good distinction between the two in terms of reporting and analytics.

What do you like best about the product?

Very granular offering giving us the ability to set up different pricing profiles and rules with great ease. Furthermore, the actual support in doing so is stellar!

What do you dislike about the product?

Slightly difficult to get to understand the whole depth of the system but the team provides great support and guidance to make this manageable. Once you know how it works, it's a breeze.

What problems is the product solving and how is that benefiting you?

The ability for me to create pricing plans for my EV charger fleet that are customisable by a range of parameters and to then collect payments from clients via a mobile app for each charge.

What do you like best about the product?

The ease of real-time integration through the APIs. The adaptability of the base product to meet our specific needs. The value of the service and the quality of support from the team.

What do you dislike about the product?

There are some minor improvements which are on the road map around basic reporting, portal view as a customer, and creation of scheduled jobs by copying existing jobs and editing which will make the platform better.

What problems is the product solving and how is that benefiting you?

Tridens provide a real-time, automated, scalable smart pre-pay and credit utility billing service at an affordable price that frees up our team to focus on more value-added services.

Recommendations to others considering the product:

For a small to medium-sized business looking for a flexible, cost-effective billing platform that facilitates integration with other systems and a support team that has your back from development through to operations, you shouldn't look further than Tridens Monetization.

What do you like best about the product?

Monetization offers product configuration options and re-usability of the product catalogue for
creating new offers. Dealing with business clients, this flexibility saves a lot of time and opens new
options when setting up the contract.

What do you dislike about the product?

Nothing for now. Monetization covers our needs.

What problems is the product solving and how is that benefiting you?

Billing of information security services, which mainly include one-time or recurring fees with pre-
defined duration terms. We also use the dunning functionality to send out notifications or apply
penalty fees if bills are overdue. Monetization offers a REST API and usage-based rating, so we are
currently in the process of trying out new scenarios where we would bill based on consumption for
our measurable services such as private networks and other traffic.

Recommendations to others considering the product:

Based on our requirements Monetization was able to support us with any new use-case we
had, which proved the configurability and flexibility of the solution. Automating the billing
and invoicing process has also saved us a lot of time.

What do you like best about the product?

Monetization is a great solution for monetizing digital marketing services that our company provides. In addition to configuring complex discounting and usage-based rating scenarios, there are additional features for financial reports and SEPA Direct Debit exporting/importing for initiating payments.

What do you dislike about the product?

I had to go through a training process to set up advanced products and rateplans in Monetization, and the Tridens team was very helpful. Of course, I’m able to use the system independently now, however I feel the UI could have more “guided wizards”.

What problems is the product solving and how is that benefiting you?

We use Monetization to rate and bill digital marketing services. Services range from monthly and one-time fee combinations, to custom consumption-based marketing campaigns. Monetization allowed us to introduce new pricing variants providing better offers for our clients. We keep track of our revenue and export financial reports from Monetization as well.

Recommendations to others considering the product:

The solution comes with numerous features out of the box, and it’s constantly being upgraded with new releases, adding even more options. The team is responsive and happy to help, and the price of this product is very competitive compared to other similar solutions.

What do you like best about the product?

I like how simple it is to set up the data loading components and add additional customized fields and parameters to the reading service. The REST APIs offer a lot of features and seem to work very well with our current needs. The Tridens team even provided tailored integration documents to make the integration process easier.

What do you dislike about the product?

Monetization could have additional options to enhance/reorganize the uploaded meter read files, so there would be even less need for additional pre-processing.

What problems is the product solving and how is that benefiting you?

Integrating electricity smart meters with Tridens Monetization in order to offer billing capabilities in addition to our other services, and at the same time bill our clients from Monetization. This allows our clients without a billing component to opt for a full package for their distribution grid.

Recommendations to others considering the product:

Tridens Monetization is a powerful utility rating/billing solution capable of receiving and processing meter reads from multi-format CSV files, as well as through the REST API. The read-service configuration process is user-friendly, and the UI looks nice and intuitive.

What do you like best about the product?

The solution is very agile when it comes to monetizing services such as 5G. By utilizing highly configurable pricing and flexible product offerings, Monetization allows us to capture new revenue streams brought on by 5G. Well-built REST APIs are a big plus as well.

What do you dislike about the product?

No particular dislikes. Perhaps it would be good having an option to copy entire configurations to another site/environment in reseller setups, but this is not a setback.

What problems is the product solving and how is that benefiting you?

We handle monetization of 5G IoT services through a combination of different models, such as B2B2X. HTTP2 5G functionality support is a welcome addition in Monetization, along with xDR event processing. We set up detailed pricing offers for our clients based on the duration of the contract and total usage in each billing cycle. The solution is also capable of providing good revenue reports, statistics, and analytics.

Recommendations to others considering the product:

Tridens Monetization focuses on configuration rather than customization – making it a powerful solution with OOTB features for complex pricing and 5G HTTP2 processing. It takes some time to configure more complex cases, but we still haven’t found a pricing use case that Monetization would not be able to support.

What do you like best about the product?

Tridens Monetization offers numerous options for rating EV charging services. Users can create variable pricing based on configurable parameters such as charger strength, location, time of day, time of week, etc. Combining this with discount and plan management adds another layer in terms of offer configuration.

What do you dislike about the product?

Maybe the UI could include a wizard or guide for setting up complex pricing combinations.

What problems is the product solving and how is that benefiting you?

Monetization handles the entire workflow from pricing design, rating, billing, invoicing, and payment collection. Combined with other Charge&Drive components, it offers a full-of-to-B solution for EV charging providers.

Recommendations to others considering the product:

I would recommend this product, especially as a part of the Charge&Drive solution, which comes with EV management capabilities, resulting in a complete solution out of the box.