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Cloud Computing and SaaS Billing
What do you like best about the product?
The solution is highly flexible in terms of product configuration. Things such as proration, adjustable billing cycles, detailed discounts, and bundling of services are easy to design and maintain. Business operation tasks are configurable so there is a lot of automation options.
What do you dislike about the product?
The Business operations UI section offers very high flexibility, but the look-and-feel has some room for improvement. I can see that the rehaul of this section is on Tridens' roadmap, which is great news!
What problems is the product solving and how is that benefiting you?
When we manage to fully automate the »Order 2 Cash« process we will save plenty of time and resources. Monetization is currently used primarily for annual and monthly billing of our clients for cloud computing services such as secure data storage and SaaS products. Our clients are both commercial and non-commercial, and Monetization offers good distinction between the two in terms of reporting and analytics.
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Fantastic product and post sales care & service
What do you like best about the product?
Very granular offering giving us the ability to set up different pricing profiles and rules with great ease. Furthermore, the actual support in doing so is stellar!
What do you dislike about the product?
Slightly difficult to get to understand the whole depth of the system but the team provides great support and guidance to make this manageable. Once you know how it works, it's a breeze.
What problems is the product solving and how is that benefiting you?
The ability for me to create pricing plans for my EV charger fleet that are customisable by a range of parameters and to then collect payments from clients via a mobile app for each charge.
A flexible utility billing platform with a strong development and support team
What do you like best about the product?
The ease of real-time integration through the APIs. The adaptability of the base product to meet our specific needs. The value of the service and the quality of support from the team.
What do you dislike about the product?
There are some minor improvements which are on the road map around basic reporting, portal view as a customer, and creation of scheduled jobs by copying existing jobs and editing which will make the platform better.
What problems is the product solving and how is that benefiting you?
Tridens provide a real-time, automated, scalable smart pre-pay and credit utility billing service at an affordable price that frees up our team to focus on more value-added services.
Recommendations to others considering the product:
For a small to medium-sized business looking for a flexible, cost-effective billing platform that facilitates integration with other systems and a support team that has your back from development through to operations, you shouldn't look further than Tridens Monetization.
Information Security Services Billing
What do you like best about the product?
Monetization offers product configuration options and re-usability of the product catalogue for
creating new offers. Dealing with business clients, this flexibility saves a lot of time and opens new
options when setting up the contract.
creating new offers. Dealing with business clients, this flexibility saves a lot of time and opens new
options when setting up the contract.
What do you dislike about the product?
Nothing for now. Monetization covers our needs.
What problems is the product solving and how is that benefiting you?
Billing of information security services, which mainly include one-time or recurring fees with pre-
defined duration terms. We also use the dunning functionality to send out notifications or apply
penalty fees if bills are overdue. Monetization offers a REST API and usage-based rating, so we are
currently in the process of trying out new scenarios where we would bill based on consumption for
our measurable services such as private networks and other traffic.
defined duration terms. We also use the dunning functionality to send out notifications or apply
penalty fees if bills are overdue. Monetization offers a REST API and usage-based rating, so we are
currently in the process of trying out new scenarios where we would bill based on consumption for
our measurable services such as private networks and other traffic.
Recommendations to others considering the product:
Based on our requirements Monetization was able to support us with any new use-case we
had, which proved the configurability and flexibility of the solution. Automating the billing
and invoicing process has also saved us a lot of time.
had, which proved the configurability and flexibility of the solution. Automating the billing
and invoicing process has also saved us a lot of time.
Monetizing Digital Agency Services
What do you like best about the product?
Monetization is a great solution for monetizing digital marketing services that our company provides. In addition to configuring complex discounting and usage-based rating scenarios, there are additional features for financial reports and SEPA Direct Debit exporting/importing for initiating payments.
What do you dislike about the product?
I had to go through a training process to set up advanced products and rateplans in Monetization, and the Tridens team was very helpful. Of course, I’m able to use the system independently now, however I feel the UI could have more “guided wizards”.
What problems is the product solving and how is that benefiting you?
We use Monetization to rate and bill digital marketing services. Services range from monthly and one-time fee combinations, to custom consumption-based marketing campaigns. Monetization allowed us to introduce new pricing variants providing better offers for our clients. We keep track of our revenue and export financial reports from Monetization as well.
Recommendations to others considering the product:
The solution comes with numerous features out of the box, and it’s constantly being upgraded with new releases, adding even more options. The team is responsive and happy to help, and the price of this product is very competitive compared to other similar solutions.
Electricity Smart Meter Charging Solution
What do you like best about the product?
I like how simple it is to set up the data loading components and add additional customized fields and parameters to the reading service. The REST APIs offer a lot of features and seem to work very well with our current needs. The Tridens team even provided tailored integration documents to make the integration process easier.
What do you dislike about the product?
Monetization could have additional options to enhance/reorganize the uploaded meter read files, so there would be even less need for additional pre-processing.
What problems is the product solving and how is that benefiting you?
Integrating electricity smart meters with Tridens Monetization in order to offer billing capabilities in addition to our other services, and at the same time bill our clients from Monetization. This allows our clients without a billing component to opt for a full package for their distribution grid.
Recommendations to others considering the product:
Tridens Monetization is a powerful utility rating/billing solution capable of receiving and processing meter reads from multi-format CSV files, as well as through the REST API. The read-service configuration process is user-friendly, and the UI looks nice and intuitive.
5G Services Monetization Solution
What do you like best about the product?
The solution is very agile when it comes to monetizing services such as 5G. By utilizing highly configurable pricing and flexible product offerings, Monetization allows us to capture new revenue streams brought on by 5G. Well-built REST APIs are a big plus as well.
What do you dislike about the product?
No particular dislikes. Perhaps it would be good having an option to copy entire configurations to another site/environment in reseller setups, but this is not a setback.
What problems is the product solving and how is that benefiting you?
We handle monetization of 5G IoT services through a combination of different models, such as B2B2X. HTTP2 5G functionality support is a welcome addition in Monetization, along with xDR event processing. We set up detailed pricing offers for our clients based on the duration of the contract and total usage in each billing cycle. The solution is also capable of providing good revenue reports, statistics, and analytics.
Recommendations to others considering the product:
Tridens Monetization focuses on configuration rather than customization – making it a powerful solution with OOTB features for complex pricing and 5G HTTP2 processing. It takes some time to configure more complex cases, but we still haven’t found a pricing use case that Monetization would not be able to support.
EV Charging Monetization Tool
What do you like best about the product?
Tridens Monetization offers numerous options for rating EV charging services. Users can create variable pricing based on configurable parameters such as charger strength, location, time of day, time of week, etc. Combining this with discount and plan management adds another layer in terms of offer configuration.
What do you dislike about the product?
Maybe the UI could include a wizard or guide for setting up complex pricing combinations.
What problems is the product solving and how is that benefiting you?
Monetization handles the entire workflow from pricing design, rating, billing, invoicing, and payment collection. Combined with other Charge&Drive components, it offers a full-of-to-B solution for EV charging providers.
Recommendations to others considering the product:
I would recommend this product, especially as a part of the Charge&Drive solution, which comes with EV management capabilities, resulting in a complete solution out of the box.
Rating and Billing Media & Entertainment Services
What do you like best about the product?
I like Monetization's product management features. Creating subscription and one-time fees is an easy process where existing products can be used as templates. Reusing products in multiple bundles and plans saves time and keeps a clean offer catalog. Additionally, the support of multiple payment types allows for even more diversity.
What do you dislike about the product?
No dislikes at all. The Tridens team is supportive and happy to help with any questions we have.
What problems is the product solving and how is that benefiting you?
We are exploring a new model where we charge and bill media and entertainment services for physical customers. Our catalog consists of base packages with different service access levels, upon which addons can be purchased through our portal. Tridens Monetization's approach to the bundling of products fits perfectly and opens up new marketing options for us with configurable product duration and renewal cycles.
Recommendations to others considering the product:
In addition to product management, Monetization offers a number of useful features, such as analytics, financial reporting, configurable invoice templates, email invoices, and dunning. The REST API integration between our portal and Tridens Monetization was smooth, and at the moment, we are working on payment integration varieties. The solution is straightforward and easy to use.
Healthcare Billing and Finance Solution
What do you like best about the product?
Tridens Monetization offers impressive reporting and analytics options which helps us keep track of our bills, the services we are selling and even allows us to export all the relevant data into multiple formats. What stands out the most is the ability to configure PDF templates for invoices and reports.
What do you dislike about the product?
We would love even more additional options for reporting queries and analytics to be available out-of-the-box, but the current options are more than satisfying.
What problems is the product solving and how is that benefiting you?
We keep track of recurring clients and issue healthcare service bills. Some bills are sent out for printing via SFTP, while some go to client’s emails directly. We appreciate the ability to add multiple contacts per client, allowing us to send out more email copies and even change the template for each one. We also pull financial reports from Tridens Monetization and use it as the primary tool for analytics and statistics.
Recommendations to others considering the product:
We would recommend Tridens Monetization to any company looking for a quick way to issue invoices and keep track of service sales and finance. It takes some time to set everything up, but it’s definitely worth it.
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