Service Hub Enterprise
HubSpotReviews from AWS customer
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Simple but Meaningful
What do you like best about the product?
I like that the UI is very interactive and easy to navigate through.
What do you dislike about the product?
My use of Hubspot was minimal, limited only to marketing email but I've seen no downside to be honest.
What problems is the product solving and how is that benefiting you?
Hubspot made it easy for me to send marketing emails. It also helped me send meeting notes and decks to numerous clients at once, with better formatting.
Great support tool.
What do you like best about the product?
I like how easy it is to use. The interface ia clean and everything feels connected, emails, chats and tickets all in one place.
What do you dislike about the product?
While it's a great tool overall, there's a bit of learning curve if you're new to HubSpot in general.
What problems is the product solving and how is that benefiting you?
It's helping us to stay on top of customer support. Before, things were getting lost in long email threads or team handoffs. Now, things are pretty organized, like tickets, conversations, tasks, all in ome dashboard.
Overall positive experience with hubspot and touching base with customers
What do you like best about the product?
I appreciate the ease of use for my CS team to connect with customers.
What do you dislike about the product?
I wish sending blasted emails to a specific user group was more streamlined and the integration to our system was seamless, however, there are workarounds.
What problems is the product solving and how is that benefiting you?
It's benefiting the team by directly connecting with Customers.
one of the best software which solves all the queries related to data management for all the org.
What do you like best about the product?
One of the best CRM for data maintenance.
What do you dislike about the product?
User interface should be easy . Thanks .
What problems is the product solving and how is that benefiting you?
Online data management
All in one tool
What do you like best about the product?
HubSpot Service Hub is easy to navigate and user-friendly
What do you dislike about the product?
HubSpot Service Hub has some features that need further upgrade.
What problems is the product solving and how is that benefiting you?
All in one tracker for all our leads
Easy to Use CRM
What do you like best about the product?
Super easy to use; great work flow and organization
What do you dislike about the product?
It is a simple CRM; wish it had time zones
What problems is the product solving and how is that benefiting you?
Helps keep things streamlined and organized
Good platform for all marketing needs but reports and other dashboards are hard to setup & review
What do you like best about the product?
Marketing features like Social and campaigns
What do you dislike about the product?
It's not easy to use. Reports are hard to analyze and set up
What problems is the product solving and how is that benefiting you?
It is a one stop shop platform instead of disconnected multiple different platform for our marketing needs
HubSpot Service Hub Just Works
What do you like best about the product?
I like how everything is in one spot tickets live chat and customer info all together. The AI features are super helpful too, the chatbot answers easy questions for us and it sorts tickets so important stuff gets handled right away.. it’s made support simpler and saves us time.
What do you dislike about the product?
there is nothing as of now to be honest
What problems is the product solving and how is that benefiting you?
It keeps all our support tickets and conversations organized in one spot so we don't lose track of requests anymore. The AI takes care of routine questions and sorts urgent tickets which saves us a lot of time and makes helping customers faster and less stressful.
Hubspot Review
What do you like best about the product?
Its is versatile, and helpful to build useful workflows and helpdesks
What do you dislike about the product?
It can get complicated and too confusing.
What problems is the product solving and how is that benefiting you?
Effective in communication to customers once we receive tickets, we can build workflows that help with closing tickets
One of the Best CRM I ever used.
What do you like best about the product?
I like the campaigns, reporting, and workflows.
What do you dislike about the product?
I don't like it when they are not much advanced in Pipelines.
What problems is the product solving and how is that benefiting you?
I have been using it for payment forms and it's easy for me to manage everything under one roof.
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