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Reviews from AWS customer

10 AWS reviews

External reviews

1,349 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Eric S.

Best Monitoring tool

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
we have been able to quickly resolve production issues using Dynatrace and we have also used it to track performance issues.
What do you dislike about the product?
The tool is very complex and takes a while to learn. Getting developers to use the tool is a challenge.
What problems is the product solving and how is that benefiting you?
Production issues. We have been able to track down production issues faster with Dynatrace.
Log monitoring and log querying. Their solution for our system and application logs is far superior than other solutions we have used in the past, and we are constanly finding new ways to use their logging solution.
User experience monitoring. We have been able to provide better support for our customers with their user experience monitoring solution.


    Government Administration

Dynatrace - The best of the best

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
The ability to install a single agent and then starting to get metrics and monitoring data in miniutes.
What do you dislike about the product?
The too mnay ways of getting the same tasks accomplished.
What problems is the product solving and how is that benefiting you?
Real User interaction and application availabilty metrics


    Utilities

Value add minutes after installation

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
How quickly Dynatrace find issues in our environment
What do you dislike about the product?
Managing maintenance windows. The filters could be better.
What problems is the product solving and how is that benefiting you?
Errors with our payment system. Dynatrace quickly identifies the root cause when our payment system has errors or is not responsive.


    Consulting

Dynatrace Rocks The World Of Observability!

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
The Company
The People
The Products
The Overall Experience
What do you dislike about the product?
The cost.
The complexity.
The regional employee structure makes people that are responsible hard to find.
What problems is the product solving and how is that benefiting you?
Dynatrace is solving all Observabilty problems.


    jason D.

Dynatrace Works - Seriously!

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Using the tracing of requests through multiple microservices, I can find where the request is stalling out and or failing. It has helped me and my team get to the root of many problems without having to write custom code.
What do you dislike about the product?
There is so many options and so much power in the platform that users regularly get lost or confused as they navigate through the different pages, options and possible actions. The good news is that with a few hours of practice you learn where and how to do the work. To find the gold - it really does work. Seriously
What problems is the product solving and how is that benefiting you?
it gives me insights into how the app is being used in different parts of the world. A perfect example, is needing to see how the users are using my application on a distant continent. It gave me visibility into what is being clicked on, what browsers are being used and what OS's are being used. All of which I need to know what to best build for my customers.


    marcello z.

IT MAnager

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
The distributed trace in analyse of applications
What do you dislike about the product?
the cost of solution, because there are very high values
What problems is the product solving and how is that benefiting you?
they reduce the MTTR for troubleshooting


    Financial Services

Enabling Application monitoring

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
We have created custome dashboard for our application infrastroucture to monitor and enable custom alerts.
What do you dislike about the product?
I'm still exploring to enable batchjob monitoring and alerting and hopfully it will be resolved soon.
What problems is the product solving and how is that benefiting you?
Dynatrace have improved overall customer experiance, enabled our IT Ops to manage the application infrastructure effectively.


    Jennie T.

Dynatrace is my favorite toolbelt

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Visibility, ease of deployment, usabilily, ai supported.
What do you dislike about the product?
Can't monitor dynatrace with dynatrace, can't monitor services status.
What problems is the product solving and how is that benefiting you?
It has detected more than 90% of our issues without special configuration. The out of box features of industry leading.


    Adam S.

Dynatrace is a wonderful platform that expands our APM capabilities and drives innovation.

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a one stop shop for teams from many different areas and levels of our organization to understand the performance we provide to our internal and external customers.
What do you dislike about the product?
While there are a few areas I would improve in regards to the configurations. For the most part Dynatrace is super easy to deploy, even when extending it's capabilites.
What problems is the product solving and how is that benefiting you?
Dynatrace provides us a one stop location for our teams to understand not only their application, but also how they relate to other applications they interface with.


    Ryan G.

Great to work with

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
ability for granular monitoring within the platform
What do you dislike about the product?
the lack of ability for metro2 parsing..
What problems is the product solving and how is that benefiting you?
within a production support role, we needed a robust option to monitor our platforms - Dynatrace provides this