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Reviews from AWS customer

10 AWS reviews

External reviews

1,349 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Telecommunications

Dynatrace is exceptional

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Allows team to easily understand where issue are within a problem card. Helping reduce MTTR.
What do you dislike about the product?
It is a bit difficult to easily create an alert that can page a particular team.
What problems is the product solving and how is that benefiting you?
Easily pinpoint where problems are in an increasingly complex environment, which helps reduce MTTR.


    Riyaz M.

Dynatrace has made troubleshooting and problem solving much easier with the Problems App

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
The Problems App is my personal favorite feature within Dynatrace, It may be very underrated but it is truly amazing and saves a lot of time when you are working on an issue. It provides a quick summary of the issue with the time when it occurred along with a link to the resources impacted so you can dig deeper. I have previously used other monitoring tools such as New Reclic or Wily Introscope but the experience with Dynatrace is so much better. Installation of the OneAgent is super easy and the navigation is very intutive. Customer support is always very resourceful and quick in their responses. We have been able to integrate Dynatrace with Cloud Foundry, GCP Compute Instances and Kubernetes very easily. In my role as a Support Engineer I use Dynatrace every day, either to monitor the Production environment using various Dashobards, triaging Production Issues using Problems App, adding and modifying Maintenance Windows to snooze alerts during Deployments.
What do you dislike about the product?
One of feature within Dynatrace that I have challenges with is the Alerting Profiles. It cannot exlude a single entity from a management zone from being picked up by the alerting profile, you will need to identify and include every single entity you need except the one you don't want which is tedious. I hope they can add feature which lets you select entities that you can exlude from alerting profiles.
What problems is the product solving and how is that benefiting you?
Dynatrace helps us solve various issues including service failure rate increase, response time slowness due to backend issues, infrastruture availability and website availibility using synthetic monitoring.


    Financial Services

Great tool for all your observability needs

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Usability and insights into performance and availability of applications and infrastructure. Grail opens up so many more possibilities.
What do you dislike about the product?
New interface is a little less intuitive at times.
What problems is the product solving and how is that benefiting you?
Helps us keep a pulse on the availability and performance of all of our most critical applications


    arun v.

Amazing Conference

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Get to learn new features and new releases
What do you dislike about the product?
Dynatrce does advanced tracing, security and other features
What problems is the product solving and how is that benefiting you?
Its precenting outages, providing alerts , SLO, Reports, etc


    Airlines/Aviation

DynaTrace is an incredibly powerful tool for developers

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that you are able to see deep insights into production transactions and issues. We're also able to analyze pod and application metrics easily. It has given us incredible insight into our application's availability and performance.
What do you dislike about the product?
The dashboards aren't used that much from a developer perspective, so they feel a bit pointless.
What problems is the product solving and how is that benefiting you?
We are able to detect problems incredibly quickly and solve issues in minutes.


    Ricardo Israel L.

An innovative experience

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
the innovation they show in their product each year.
What do you dislike about the product?
The way to access the services and costs of the functionality.
What problems is the product solving and how is that benefiting you?
We have a business and it helps us identify problems


    Financial Services

Observability provided at its best.

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Vision, Strategy of the product as well as skilled people delivering whats best for our company
What do you dislike about the product?
getting more and mor comlplex to handle the tool and its features.
What problems is the product solving and how is that benefiting you?
fast root cause analysis


    Financial Services

This product revolutionizes your work experience

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Observability. Quick discovery of problems and tracking them to their root cause.
What do you dislike about the product?
I see no disadvantages in the use of Dynatrace.
What problems is the product solving and how is that benefiting you?
Slowness in the application, container restart, consuming process.


    Lukas L.

My pleasant experience with Dyna

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Easy installation, easy to use, wide range of supported technologies
What do you dislike about the product?
Not much downsides except not so cheap and that many cool features are only in SaaS
What problems is the product solving and how is that benefiting you?
Most problems are application related, so application unavailability, crashes, network issues, slowdowns in response times.


    Medical Devices

Dynatrace allows for observability from many sources in the same system

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Dynatrace allows us to easily trace logs across many different systems and products. The problem workspace lets us quickly identify and drill into active issues and resolve quickly.
What do you dislike about the product?
Dynatrace is a very large system and it can take a lot of time to understand all of the benefits and best ways to look for the information it has within.
What problems is the product solving and how is that benefiting you?
Solving observability, alerting and tracing.