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Reviews from AWS customer

10 AWS reviews

External reviews

1,349 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

Very good insight into the JVM internals and app specifics

  • January 08, 2019
  • Review provided by G2

What do you like best about the product?
Easy to setup (deploy the monitoring), no servers to maintain, easy to access and use. Robust and reliable. Auto-upgrades on their infra.
What do you dislike about the product?
Many false-positives in performance degradation alerts.
What problems is the product solving and how is that benefiting you?
Insight into JVM performance - GC, thread pools, memory leaks. AWS resources utilization.


    Information Technology and Services

Best Monitering Tool

  • December 29, 2018
  • Review provided by G2

What do you like best about the product?
It's a good tool to use for monitering. Great thing about this tool is we can intergrte with load runner
What do you dislike about the product?
Not too many comliants. it a better tool compared to wily
What problems is the product solving and how is that benefiting you?
Identify performance bottle necks.


    John L.

Best fullstack performance monitoring system

  • December 21, 2018
  • Review provided by G2

What do you like best about the product?
Cross-silo, cross-technology, enduser focused, full stack,
What do you dislike about the product?
Saas UI is still to technical, reports can be customized
What problems is the product solving and how is that benefiting you?
Performance issues in complex systems, cross-silo problems,


    Marcel S.

Real time problem solving

  • December 20, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace allows us to identify and address issues in real time.
What do you dislike about the product?
Dashboard complexity. For a non-IT person it is hard sometimes to get to the answer needed.
What problems is the product solving and how is that benefiting you?
Unefficient code. By addressing the issues, we get a faster website, lower CPU resources consumption and higher conversion rates.


    Jonnathan N.

Easiest and most transparent installation there is

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace has been a great parner during our adoption of contairner technologies. Since day one we had nothing but a great experience. We're especially happy with Dynatrace OneAgent because it has made our life easier not having to install the agent on each microservice definition but just let OneAgent discover all our services.
What do you dislike about the product?
The way alerting isn't as granular as it can be.
What problems is the product solving and how is that benefiting you?
- We're able to perform troubleshooting down to the code / query level
- We're able to correlate an issue by microservice.
- We're able to extend AWS' infrastructure monitoring and see additional info (memory)
- It allows us to involve the operation and leverage this solution for better decision making.
Recommendations to others considering the product:
Sales man (Rafael) was wonderful, came down to meet us in person and was so responsive all the time.


    Aaron B.

Comprehensive insights

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The information available at your fingertips from 50k down to individual queries per user session is immensely useful. The single dash for gleaning information is handy and means almost entirely foregoing accessing the machine via SSH. The ease of installation and discoverability makes getting productive with the platform easy and overall very approachable.
What do you dislike about the product?
In my opinion there's room for improvement in the UI to make bookmarking views and saving sessions for troubleshooting pernicious "hot spot" issues that one returns to frequently.
What problems is the product solving and how is that benefiting you?
Increased uptime and proactive approaches to challenges in the wild. Production issues encountered by users client side is extremely useful for our Web team. The discoverability and drill down to slow queries is a life saver. We've also had stopping issues due to Apache crashes that were typically resolved by hand sifting through logs is now a figment of the past.
Recommendations to others considering the product:
What have you got to lose?


    Financial Services

I'd recommend Dynatrace

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Saas version is very easy to configure and extremely comprehensive
What do you dislike about the product?
There's a bit of a learning curve using the UI as it has so much information
What problems is the product solving and how is that benefiting you?
I've been able to pinpoint the cause of a high profile production incident
Recommendations to others considering the product:
Very useful tool, go for it. Insufficient logging and monitoring is a newcomer to the OWASP top 10 and this Dynatrace helps protect against that.


    Media Production

Excellent easy to use product!

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The ease of setup and configuration – takes no time which is great as it doesn’t take up much engineer resource

The AI is excellent and straight out of the box started picking up problems and telling us how our systems and services were functioning
What do you dislike about the product?
The dashboard functionality could be a little better, we have very simple dashboards configured of our front of house teams which clearly show when we have an issue.

But been able to show more information on technical dashboards with more configuration options would be good.

Dynatrace have this on their roadmap and some of the upcoming features look excellent so we are excited to start to use them
What problems is the product solving and how is that benefiting you?
As an IT Operations team Dynatrace has really helped us to become more pro-active, we are now starting to be able to notify business users of issues before they are effected meaning we can resolve the issue with zero business impact
Recommendations to others considering the product:
Gof or it it's excellent!


    Hospital & Health Care

Dynatrace

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
we have used other non-synthetics monitors but my first experience with Dynatrace was all that I was looking for. I can now see how our users experiencing our software. Our engineers can deep dive into their code and find out what is bugging the performance down.
What do you dislike about the product?
Depending on which version is used then deployment can be a pain if the Non SaaS version is being used. The deployment needs a-lot of deep knowledge about all the pieces that you don't even need to know after deployment. Use of their after sale technical support is recommended
What problems is the product solving and how is that benefiting you?
Performance analysis, user experience and service level agreement management
Recommendations to others considering the product:
It is a good product. It can replace other monitoring tools.


    Sten S.

The ultimate way to monitor

  • December 06, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is easy to learn, but hard to master. This means that absolutely anyone is able to work with Dynatrace and the possibilities are endless.
What do you dislike about the product?
I would love to see some AppMon features making their way to Dynatrace. But you guys are working on that :)
What problems is the product solving and how is that benefiting you?
I use Dynatrace for different customers and use it to manage KPI's, monitor environments and stress tests.