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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Best analysis tool

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
API support, build and describe dependencies, in depth information of various tiers of application
What do you dislike about the product?
API support specifically for sending custom metrics could use some improvement.
What problems is the product solving and how is that benefiting you?
Faster problem identification and base lining helps reduce application downtime. AI engine and ML combined have helped us resolve issues and bring back the systems faster


    Government Administration

14 months problem resolved in 1 hour

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Easy and fast deployment for my Organization. It took less than 2 days to identified the application issues
What do you dislike about the product?
None. Could not find a fault. The product and services are excel
What problems is the product solving and how is that benefiting you?
Lengthy time taken to resolve application problems
Recommendations to others considering the product:
Do have a try


    Matthew O.

Simple to use, amazing features out of the box even with no configuration

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Zero configuration. AI provides insight and root cause analysis.
What do you dislike about the product?
Could use more API integration, but this is on the roadmap.
What problems is the product solving and how is that benefiting you?
Resolving performance issues. We have realized shorter time to remediation.
Recommendations to others considering the product:
Definitely recommended. Be sure to take full advantage of all the features Dynatrace has to offer. It can power problem resolution as well as automatic problem remediation, integrate into deployment pipelines, provide information about user behavior, tie back to actual business data, and a lot more that we’ve found. Looking back there is a lot more we could have done initially, and can still do, to take full advantage of what Dynatrace has to offer.


    Nicole Y.

Valuable Monitoring Tool

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace instantly identifies problems and determines a root cause for them. This is very useful for large environments, where multiple issues may pop up and it helps to quickly track down what triggered the spurt of failures. Dynatrace also provides monitoring of nearly the entire infrastructure at my company, from the physicals, to the VMs running on them, to the databases that these services call.
What do you dislike about the product?
My company utilises some older technologies that Dynatrace doesn’t monitor as thouroughly out of the box. Custom metrics can be utilised to help fill this gap, but these are still a little lacking in how they alert on the Prolbems page and how they appear in dashboards.
What problems is the product solving and how is that benefiting you?
The main business problem that Dynatrace has solved for us is getting “eyes off glass,” meaning instead of having the team spend time watching dashboards and waiting for an irregularity, Dynatrace notifies the team via email and other notifications whenever something arrises. Dynatrace has also assisted us in finding issues that we were not aware of, as it finds connected services that weren’t being properly monitored before.


    Information Technology and Services

Dynatrace lets you see issues you never knew you had

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The app stack auto discovery is a great feature to quickly visualize your environment
What do you dislike about the product?
Some features can get expensive, so plan accordingly if needed
What problems is the product solving and how is that benefiting you?
Monitoring and improving a business critical application stack
Recommendations to others considering the product:
Try it against the competition and see how much easier it is


    Banking

DYNATRACE REVIEW

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The AI engine and installing oneagent. No manual instrumentation.
What do you dislike about the product?
Hmm, not sure. Need a little more bt customation and custom measures. Need more reports
What problems is the product solving and how is that benefiting you?
Need to find out issues right away


    Insurance

Great job

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Ease of implementation simple product great data helps with application
What do you dislike about the product?
Reporting could be better and more robust
What problems is the product solving and how is that benefiting you?
Problem solving and performance improvement


    Insurance

The new generation of Dynatrace is enabling the future

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
OneAgent and AI, the holistic approach to monitoring - we do not have to worry about custom agents for our environment. The ability to bring in external sources via ActiveGate.
What do you dislike about the product?
Still not enough capabilities for queue monitoring, e.g. MSMQ
What problems is the product solving and how is that benefiting you?
One of the problems is to determine why users accessing the core system from a certain area have considerably worse performance metrics. Another one is the ability to pierce through proprietary platforms to see the full flow of the information.


    Gurwinder S.

Excellent

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Automatic instrumentation, deep insights into infrastructure
What do you dislike about the product?
Nothing that I could think of, it is really very intuitive
What problems is the product solving and how is that benefiting you?
Performance insights


    Information Technology and Services

Perform 2019

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Root cause of the issue and intergration with other products
What do you dislike about the product?
So far nothing all is good support is great
What problems is the product solving and how is that benefiting you?
See where the problem are and what caused them like server upgrades pathing
Recommendations to others considering the product:
Great tool great support