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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    William L.

Dynatrace has helped us to resolve platform issues in many ways!

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The great thing about dynatrace is it is light weight and does add much burden to our servers and network bandwidth. The details of the identified problem listed on Dynatrace helped us identify the issues related to code/network/servers and it was really easy to navigate through and drill down to the details we need.
We like the university site provided by Dynatrace to give our staff training in their own pace.
What do you dislike about the product?
There is no much to dislike and we would like to see more features coming out, we hope there would be more training and webinar to be provided by Dynatrace to help us get the maximum potential of Dynatrace!
What problems is the product solving and how is that benefiting you?
It helped us identify network traffic issue and code issues related to our platform software. We were able to find out the users that were impact and the time it happened. it was really used. This helped us to notify and contact the user before they come to us!


    Transportation/Trucking/Railroad

Best product in its market

  • December 18, 2018
  • Review provided by G2

What do you like best about the product?
It is so easy to find the root cause of a problem using Dynatrace and its drilldown/waterfall features.
What do you dislike about the product?
Dynatrace is not the cheapest product in its market. It supports a list of application frameworks but there are some still missing that will hopefully be added in the near future.
What problems is the product solving and how is that benefiting you?
Solving performance issues for applications in the post go live period.
Finding root causes of specific application problems.


    Retail

DT one agent

  • December 18, 2018
  • Review provided by G2

What do you like best about the product?
Auto configuration and the ability to manually configure
What do you dislike about the product?
Very expensive tool compared to the tools available in the market
What problems is the product solving and how is that benefiting you?
Dynatrace is one stop solution for all the needs. It does application, infrastructure, RUM and synthetic monitoring
Recommendations to others considering the product:
not much.


    Transportation/Trucking/Railroad

fairly usfull

  • December 18, 2018
  • Review verified by G2

What do you like best about the product?
graphical design it has an interesting look. it seems to be fairly effective for tracing runtime errors.
What do you dislike about the product?
the features are a little hard to track such as dinging in on where the problems are
What problems is the product solving and how is that benefiting you?
finding software that has stalled and out of memory.


    Transportation/Trucking/Railroad

Dynatrace

  • December 18, 2018
  • Review verified by G2

What do you like best about the product?
the ease of use, don't always understand the product, but it is very intuitive
What do you dislike about the product?
Not know how to use it to its fullest capacity.
What problems is the product solving and how is that benefiting you?
alerting issues are being solved. Makes things faster to figure out when there is something wrong with certain alerts


    Information Technology and Services

Great product

  • December 15, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is easy to use and a great tool to review your website from end to end.
What do you dislike about the product?
Sometimes it is a bit resource intensive.
What problems is the product solving and how is that benefiting you?
Issues with website code and connectivity


    Automotive

Excellent Product With Massive Insight to Detail

  • December 10, 2018
  • Review verified by G2

What do you like best about the product?
Dynatrace has the wonderful capability of providing accurate and detailed alerts for our on call team and help desk. Its web portal as well as mobile app allow our end users easy accessibility from where ever they are working to monitor the health of our servers. Dynatrace does a fantastic job of delivering organized alerts and coupling them into easy to read problems.
What do you dislike about the product?
I have no complaints about this product. Ever since its roll out, its help our team be extremely proactive.
What problems is the product solving and how is that benefiting you?
We are able to minimize the time of an outage on any of our servers and while our team is remote there is plenty of ways to be alerted via the app and email alerts. Also Dynatrace allows us to be proactive in the sense that we are able to see past failures and predict future ones thereafter.
Recommendations to others considering the product:
If your company hosts web applications, Dynatrace is an excellent product to manage production nodes.


    Roy J.

Easy implementation and quick results

  • December 07, 2018
  • Review verified by G2

What do you like best about the product?
The ease of setting up the dynatrace installation. You create an environment and from there you can install the agents. This will make sure everything is in the right environment. After setting up the environments you will see data instantly and you can start troubleshooting issue's or get information about what is happening in your environment.
What do you dislike about the product?
For some technologies you need extra configuration to get the best value out of it. You have out of the box monitoring but for some technologies you want some more indepth information. Luckely Dyantrace can provide you that but it will take some extra work.

The same is true for dashboarding, it is simple to setup a dashboard with the measurements you got but if you want something custom it will take some more time, but it is posible to get it.
What problems is the product solving and how is that benefiting you?
Finding the slow spot in the environment and drill down to code level to see what is causing the issue. We also use the dashboard feature so that we have real-time information about are environment. We have found and solved memory leaks, debug code in production, misconfigured servers.

We also installed it on our acceptance environment to do a check of the patches that are beeing developed to see if they will solve problems or that they just make things worse.
Recommendations to others considering the product:
Try this product out, I'll be sure you will get value out of this product. I have used it multiple times and always find it usefull for troubleshooting production problems and monitoring production.


    Leisure, Travel & Tourism

Very hard to use if you are not a system engineer

  • December 06, 2018
  • Review verified by G2

What do you like best about the product?
It's a tool with lots of possibilities and you can find a well amount of insights
What do you dislike about the product?
It is very hard to use if you are not a system engineer. But with some help and a huge amount of practice the tool will be usable
What problems is the product solving and how is that benefiting you?
Although I do not see the benefits yet, we try to use it to measure the customer satisfaction
Recommendations to others considering the product:
Think before you buy


    Sten S.

The ultimate way to monitor

  • December 06, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is easy to learn, but hard to master. This means that absolutely anyone is able to work with Dynatrace and the possibilities are endless.
What do you dislike about the product?
I would love to see some AppMon features making their way to Dynatrace. But you guys are working on that :)
What problems is the product solving and how is that benefiting you?
I use Dynatrace for different customers and use it to manage KPI's, monitor environments and stress tests.