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Reviews from AWS customer

10 AWS reviews

External reviews

1,358 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Gerald S.

Dynatrace Delivers Excellent Visibility and Monitoring Across Apps, Logs, and Containers

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
We use Dynatrace for application performance management and it has been very effective - from bag tracking to session replay, it gives is great visibility and we correct issues thus ensuring better application performance.
It offers great log monitoring and log analysis capabilities.
It comes with features that ensures effective website, database, and container monitoring.
What do you dislike about the product?
No flaws as Dynatrace has amazing monitoring capabilities and boosts application performance.
What problems is the product solving and how is that benefiting you?
We use Dynatrace for application performance management and the tool comes with great monitoring capabilities making an amazing solution.


    Dipu Das

Full-stack observability has improved load testing and consistently reduces error rates

  • February 25, 2026
  • Review provided by PeerSpot

What is our primary use case?

The main use case for using Dynatrace is to check the CPU utilization and the performance stats of my load test, stress test, or endurance test.

During one of my tests, when I perform a load test, I parallelly open or configure the server of that application in Dynatrace, creating a new dashboard so that during my load test, I can easily observe what is happening, what the error stats are, what my pass percentage is, what my CPU utilization is, or the garbage collection, and other metrics.

I can even check my alerts and exceptions as well.

What is most valuable?

For me, the best feature Dynatrace offers is full-stack observability, which allows me to check my infrastructure or the containers because most of my applications are cloud-based, and with Dynatrace, I can check the database or the network path, or which are on-premises or cloud, making full-stack observability more suitable for me.

Dynatrace is our APM tool, which provides deep code-level visibility, allowing us to check the methods or exceptions, database calls, or external services, and we can easily trace them out.

Dynatrace has positively impacted my organization because usually when I do a load test, our API SLA is only one second, but it crosses more than three seconds or five seconds, and by using this APM tool, we can figure out what is causing it, what kind of error it is throwing, and how we can optimize it, making it very useful for my organization as well as for me while doing load testing.

For the metrics or numbers, our error rate should be less than three percent, and achieving less than three percent, even if it is one percent, is very good, and the reduction of the error rate by using Dynatrace was quite good.

What needs improvement?

Dynatrace itself is a very good platform where the UI interface is very simple and usable, but I would say if it were made even more simple, similar to our Splunk dashboard, that could help users or newer users understand it more easily, especially since sometimes I have seen when using Dynatrace, we are not able to add the time frame properly.

If you add some more fields with simple words or simple terms instead of the complex terms used for a resource, that might be helpful.

Dynatrace can be better and more user-friendly, and that is my advice, but overall, it is a good application and APM tool for a performance tester.

For how long have I used the solution?

I have been using Dynatrace for four to five years.

What do I think about the stability of the solution?

Dynatrace is stable.

What do I think about the scalability of the solution?

The scalability of Dynatrace is good, and we can easily figure out what is happening.

How are customer service and support?

The customer support is responsive because when I logged some defects to the developer teams, they worked with Dynatrace team, and I think we have received much support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Dynatrace, I used AppDynamics and Splunk.

What was our ROI?

By using the APM tool for resource management and time management, we have saved a lot of time, so I would say this is a good investment that the organization has made.

Which other solutions did I evaluate?

I have not switched from AppDynamics as well as Splunk because I am using Dynatrace as well as those other two APM tools, depending on my project level, what the project is configured with, and which is better.

What other advice do I have?

I would advise others to use Dynatrace because it is very good in terms of scalability and reliability, and the stats it shows, including the perfection and the graph, are very good, so I would suggest they use Dynatrace. I gave this review a rating of nine.


    Tim I.

Dynatrace Grail: Super Useful for Finding and Organizing Information

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
Dynatrace Grail is super useful in finding information with a large amount of options to organize and present it.
What do you dislike about the product?
Davis is the worst AI assistant I have ever used. I can not recall a situation where it has correctly answered a question and is constantly contradicted by the information it sources. I only use it to ask questions. It might be better at anomaly detection.
What problems is the product solving and how is that benefiting you?
We are able to search and share information insanely easy.


    Keith S.

Unified Monitoring that works at scale

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I use Dynatrace to support IT teams by simplifying the end-to-end capability around monitoring, which reduces the complexity of fragmented data by providing a single pane of glass. I appreciate the depth and breadth of the supported technologies and the way it standardizes the visualizations of data. Dynatrace consolidates a wide range of technologies into a common view, which is really helpful since our organization has to monitor many different technologies, both old and new. The initial setup was also very easy, especially since we have a SaaS platform, making agent deployment smooth and simple.
What do you dislike about the product?
I would say the dashboarding. It's very block-like in its layout. While this is great for simplification, there are times when it would be good to have the ability to fully customize them with potentially overlapping dashboard widgets, backgrounds, logos, etc.
What problems is the product solving and how is that benefiting you?
I use Dynatrace to support IT teams with monitoring and observability. It simplifies monitoring by consolidating data into a single pane, reducing complexity from fragmented data.


    Kai-Uwe G.

Effortless Setup, Complex Features Made Simple

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I like using the Notebooks in Dynatrace because they make it easy and fast to find specific data. I appreciate the ease of use, which makes the software accessible without a steep learning curve, and I like the complexity of its features that offer robust solutions. The initial setup was easier than I expected, which was a pleasant surprise.
What do you dislike about the product?
Learning and certification experience needs to be improved
What problems is the product solving and how is that benefiting you?
Dynatrace improves visibility and helps find root causes quickly. Notebooks are easy and fast for accessing specific data.


    Computer & Network Security

Seamless Integration of Multiple Data Sources

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
possibility to integrate multiple data sources
What do you dislike about the product?
somtimes dashboard creation is a challange
What problems is the product solving and how is that benefiting you?
combine infra and app metrics


    Dan M.

Comprehensive Monitoring, Complex Setup

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
I like putting all my data into one platform with Dynatrace, so I don't need to worry about gathering data from multiple different platforms. This really helps us by allowing our support users to be in one place, speeding up the time to recovery and improving our efficiency.
What do you dislike about the product?
It's complex. It's hard to configure. To get everything right. The flexibility is powerful, but it's also challenging.
What problems is the product solving and how is that benefiting you?
Dynatrace provides visibility into different applications and a single pane of glass for all observability data. It consolidates data into one platform, speeding up our time to recovery by preventing the need to gather data from multiple platforms.


    Banking

Easy to Implement Across Any Environment

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
We can easily implement on any environmen
What do you dislike about the product?
We cannot create tabs inside our dashboards so we need to infinite scroll to search our panels
What problems is the product solving and how is that benefiting you?
Across the years were having issues with other platform in regards of what we can implement and monitor, this is part of what dynatrace has solve


    ketul p.

Easily Visualizes Complex Systems, Needs Documentation Improvement

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like using Dynatrace because I can visualize complicated systems easily, which is important for my SRE practice. I appreciate the traces and the service that shows how every system is connected. Setting up Dynatrace was very easy for my team.
What do you dislike about the product?
I think Dynatrace could improve in identifying the right solutions and providing more accurate documentation.
What problems is the product solving and how is that benefiting you?
I can visualize complicated systems easily with Dynatrace, and it shows how every system is connected.


    Lokesha K.

AI-Driven Observability with Clear Root-Cause Insights and Easy Onboarding

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
Dynatrace provides deep, AI-driven monitoring and observability across hybrid and multi-cloud environments, with excellent end-to-end visibility. Its AI engine automatically detects anomalies, reduces noise, and delivers clear root-cause insights. The Dynatrace interface is clean, the topology mapping is incredibly accurate, and the single-agent deployment makes onboarding very easy.
What do you dislike about the product?
Dynatrace’s pricing model can become expensive as environments scale, especially for organizations with large Kubernetes or microservices deployments. Integration with some ITSM tools also requires additional configuration effort.
What problems is the product solving and how is that benefiting you?
Dynatrace helps us achieve real-time observability across our infrastructure and cloud workloads. With AI providing automatic RCA, our MTTR has been reduced significantly. We’re also able to proactively detect performance degradation before end users are impacted.