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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jeffrey G.

Thorough transparency - Fantastic Interface!

  • October 02, 2023
  • Review verified by G2

What do you like best about the product?
The interface is one of the best I have used for my company out of the many applications implemented for network visibility.
What do you dislike about the product?
Initial appliance deployment. Important step but it takes awhile to set up.
What problems is the product solving and how is that benefiting you?
As it is being deployed over our different business areas it is giving us a unique look into our performance.


    Cristian M.

Enhanced monitoring with dinatrace

  • September 29, 2023
  • Review provided by G2

What do you like best about the product?
Real-time performance monitoring and insights
What do you dislike about the product?
Sometimes it can raise many alerts for the WAF due to false positives
What problems is the product solving and how is that benefiting you?
The main problem I consider it solves is that of visibility and performance monitoring of applications


    Tammy K.

Excellent monitoring tool with AI and very good security.

  • September 27, 2023
  • Review verified by G2

What do you like best about the product?
It is an easy-to-use, feature-rich monitoring tool with various plugins, the ability to interface with any third-party components, and the ability to design and launch your own plugin live. Dynatrace Monitoring's end-to-end view across the full stack offers faster resolution and more visibility. Dynatrace is in the forefront of technologies that enable modern software engineering methodologies like NOOPS, GITOPS, SRE, and so on. Products from Dynatrace aid in continuous monitoring, root cause analysis, anomaly detection, and self-healing.
What do you dislike about the product?
Although it uses network bandwidth and is difficult to link the custom plugin to the rest of the third-party tools, all of the capabilities are excellent. One thing I dislike about the Dynatrace tool is that, even with the alert monitoring threshold set, we occasionally received false warnings while the application was running. Due to the breadth of Dynatrace's functionality, it's an ocean that a newbie/beginner would struggle to cross.
What problems is the product solving and how is that benefiting you?
We primarily use Dynatrace for service and operations management of important systems and infrastructure; it has been an excellent tool in this area, assisting us in improving the overall client experience. It allows our operations personnel to see and troubleshoot requests, resulting in improved compliance with our service level agreements with our customers. We utilize Dynatrace to monitor our on-premises workloads as well as some of our cloud workloads so that we can detect which instances need to be scaled. We save time by not attempting to hack cloud monitoring logs; instead, Dynatrace provides suitable monitoring for cloud-based or online apps, as well as live monitoring and active alerts depending on our requirements.


    Computer Software

Great tool to get a clear snapshot of production environments without doing any hacks

  • September 21, 2023
  • Review verified by G2

What do you like best about the product?
Allows having proper observability in production environments
Can be used in various use cases, not just for errors debugging
Straightforward UI/UX
What do you dislike about the product?
The agents versioning can be annoying at times
What problems is the product solving and how is that benefiting you?
Ability to see the root issue in production with all of the variables involved


    Eleanora M.

The best APM platform, saves a lot of time and effort.

  • September 11, 2023
  • Review verified by G2

What do you like best about the product?
It delivers live alerts and synthetic monitoring of online or cloud-based apps with adequate tracking and monitoring, as well as sophisticated predictive data analysis and implementation that is exceedingly simple to use. As a DevOps enthusiast, I appreciated dynatrace because of its Davis AI Engine with software intelligence, which reduces my daily responsibilities for monitoring hosts/VMs, all in one location, thanks to its intelligent landscape dashboards and topologies. Dynatrace technologies enable seamless monitoring, root cause analysis, anomaly detection, and support for current software engineering approaches such as NoOps, GitOps, SRE, and others autocorrect.
What do you dislike about the product?
One thing I don't like is the alert monitoring threshold it provides, since we have gotten multiple false signals when testing the application's operation. The synthetic monitoring is beneficial, but smaller organizations cannot use it owing to encryption. Because of Dynatrace range of features, it is an ocean that a novice or newbie would find impossible to navigate; the initial phase requires an experienced user.
What problems is the product solving and how is that benefiting you?
This tool provides synthetic monitoring, displaying real-time application availability statistics. Dynatrace is fantastic at finding the root causes of issues, which has been a huge assistance to our team. We can rapidly identify which services have been delayed or stopped, as well as what is causing other systems to fail. The additional API and SDK for log ingestion for enhanced log visualization and a clearer perspective of application security, the greatest part is that Dyantrace can be used to make business analytics choices. We use Dynatrace to monitor our on-premises workloads as well as some of our cloud workloads; we can identify which instances need to be scaled, and we save time deciphering Cloudwatch logs.


    Nikhil A.

Comprehensive Monitoring Tool

  • September 08, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use UI
Comprehensive logging
Ability to configure tool and logging levels
Ability to integrate with Service Now for incident management
What do you dislike about the product?
The UI at times is too basic and requires multiple clicks to access the logs required
What problems is the product solving and how is that benefiting you?
Application and Server monitoring


    Insurance

Dynatrace Review

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
With its real-time monitoring and AI-driven analytics, Dynatrace provides a significant edge that improves observability and issue identification in complicated contexts. Dynatrace gives you viusal representation of the session, logs and performance with Root Cause Analysis.
What do you dislike about the product?
One Major disadvantage of using Dynatrace is its cost, as its extensive functionality may result in greater costs for smaller businesses. Furthermore, the intricacy of its initial setup and configuration may need a longer learning curve, necessitating specialised employees for proper implementation and maintenance.
What problems is the product solving and how is that benefiting you?
I was able to successfully analyse the session logs of a policy and pinpoint a bottleneck in the logic and algorithms that resulted in excessive processing time when multiple users were attempting to access a product at the same time. The insights provided by the platform made it possible to identify the problematic requests, fix the problem, and greatly enhance performance.


    Computer Software

Rookout is a helpful tool, that allows you to debug critical issues in a very fast manner

  • August 02, 2023
  • Review verified by G2

What do you like best about the product?
The ease of you, the fact you just need to open the browser and with several clicks you can get all the info you need.
What do you dislike about the product?
It can hurt the performance of the system, and glitches do occur now and then - mainly in the UI.
What problems is the product solving and how is that benefiting you?
Critical production bugs.
Development bugs that have no logs in the dev environment.
I'm benefitig from faster resolution time.


    Computer Software

Useful for small things, less for serious debugging

  • July 31, 2023
  • Review verified by G2

What do you like best about the product?
Can easily set up and catch example data from runs. Can sometimes be a good alternative to going into the code and adding logs - doesn't require us to deploy and wait for logs to go live. UI is good and intuitive.
What do you dislike about the product?
When your flows contain a lot of data, and you want to explore all of this data, rookout doesn't catch all of it by default, and you are required to click "Collect more" which still doesn't collect all data you usually need if it's huge. I would prefer it to collect 1 example of full data from one flow/run instead of trying to collect partial samples from many flows. As a result rookout is mostly useless if you're trying to find, for example, if a specific entry exists in an array of size 100.

The most serious flaw is that conditional breakpoints a lot of times don't work (in Wix's case I never managed to create a conditional breakpoint by metaSiteId or requestId).

Also missing a feature to "collect sample from one run and that's it, stop".
What problems is the product solving and how is that benefiting you?
Don't have to pollute code with logs. When debugging in production saves the time it takes for a log to deploy (and the time to write the log). As a result I'm writing less code that's not relaed to business logic.


    Daniel W.

Local environment level debugging on staging and production environments is awesome

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
Being able to diagnose bugs quickly without needing to mock data which produces the bug locally is a huge game changer. You can use the real data which is causing the error (with privacy filters) and place breakpoints to dig into what is going wrong without taking down environments. It's great!
What do you dislike about the product?
The main thing I would like to see is the ability to use rookout with client-side code, since that is where a lot of bugs originate with the modern complexity of front-end JavaScript frameworks.
What problems is the product solving and how is that benefiting you?
Rookout is helping us solve complex bugs that are difficult to reproduce or track down. It speeds up the time it takes to diagnose bugs by a huge margin by using non-breaking break points.