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External reviews

374 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    olutade b.

Intelligent Searches

  • March 16, 2024
  • Review verified by G2

What do you like best about the product?
Flexibility to integrate with diverse eCommerce platforms.
Simple user interface makes navigation easy.
A daily use makes you appreciate the capability of the platform.
What do you dislike about the product?
Needs improvement on the analytics and data presentation.
What problems is the product solving and how is that benefiting you?
It helps to indentify gaps in listing and opportunities


    Lydia T.

Powerful AI features

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
A fairly simple and lightweight integration with powerful AI features that we found easy to build into our customer e-commerce site
What do you dislike about the product?
Configurations - there's a lot of features and have to learn how to get the best use out of all of them.
What problems is the product solving and how is that benefiting you?
Smarter search bar and gives us a lot of control over searchable attributes and how results are presented to the end-user


    Ilya T.

Algolia is fast — both to use and to integrate with

  • February 15, 2024
  • Review verified by G2

What do you like best about the product?
Blazing-fast searches, always available, zero hassle to operate
What do you dislike about the product?
Negotiating and renewing the annual contract
What problems is the product solving and how is that benefiting you?
Free-text searches to match to products, accounts, etc.


    Gaurav M.

Algolia search simply works

  • February 15, 2024
  • Review verified by G2

What do you like best about the product?
Algolia provides a simple yet comprehensive solution to content and product search. The adoption is fairly easy, and there are multiple ways to integrate a client's corporate or ecommerce website with Algolia. We have used Algolia on multiple client projects, each with slightly different use case, but found algolia's solution to be flexible and easy to implement in each case.
What do you dislike about the product?
There is little to dislike about Algolia's solution - they tick all the boxes for use cases that we deal with.
What problems is the product solving and how is that benefiting you?
Algolia offers a hosted SaaS search solution for both content and product search. These are the two primary use cases we encounter as an agency. It excels in both use cases.
On the content search side - it offers easy integration with website built using any CMS system. On the product search - it offers a UI toolkit for displaying Text Search, Facets, Filters, Sorting and Pagination capabilties. This toolkit is open source so our developers can extend it and make modifications as necessary. On the merchandising side, it offers business users with an ability to change the ranking of certain products manually, based on business situations like slow moving inventory, discontinuation of certain products, or driving higher sales through better positioning of best-seller products.


    Francis T.

Image to get fast product identify

  • February 14, 2024
  • Review verified by G2

What do you like best about the product?
Product searching is very quick, can show related product SKUs
What do you dislike about the product?
Seems weak connection between Merchandising Studio and Dashboard
What problems is the product solving and how is that benefiting you?
The attributes sync from PIM, Shopify and database and show in a pleasant way.


    Tomasz K.

Superfast engine with easy to use API

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use, good documentation, fast search, powerfull API.
What do you dislike about the product?
There is nothing I don't like about Algolia.
What problems is the product solving and how is that benefiting you?
Improves the over all experience on our websites.


    Telecommunications

Easy implementation

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Very good insights, quick implementation, good recommendation
What do you dislike about the product?
Is hard to implement Conversion Rate or add different KPIS
What problems is the product solving and how is that benefiting you?
Good product recommendation.


    Retail

Easy to implement, great functionality

  • February 12, 2024
  • Review verified by G2

What do you like best about the product?
It just works. Great product, performant, scalable and constantly improving.
What do you dislike about the product?
It's not their fault but if you already are paying for a search service as part of your web platform you are paying twice once you start with Algolia
What problems is the product solving and how is that benefiting you?
Speedy search, adaptable.


    Omin P.

Industry standard search tool

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
Managing different projects separately and restricting user access per project.
What do you dislike about the product?
Did not find any major issues, would be nice to see a single central view for all tenant user access.
What problems is the product solving and how is that benefiting you?
Like the API capabilities, and analytics the most.


    Retail

Delivery of services for our site was not smooth.

  • February 12, 2024
  • Review verified by G2

What do you like best about the product?
Agolia has a very helpful support team that was able to provide us with answers and reasons why certain things may not have lived up to our expectations. They also were able to work closely with our tech team for smoother implementation.
What do you dislike about the product?
I did not find the site that easy to navigate and it was difficult to find new categories that we created in Magento. We also had a plethora of bugs on our site that Algolia was supposed to fix but the timeframe of fixing it was longer than expected. I also need to use Algolia for link redirects but whenever i would follow the instructions on doing so, it never worked on site.
What problems is the product solving and how is that benefiting you?
Algolia has greatly helped our filtering on site. For months our filtering and sorting was not working but the Algolia team along with our tech team was able to get it working. This positively impacted our customer site experience.