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monday service

monday.com | 1

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External reviews

1,401 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    David R.

Helps a busy Tax Office

  • February 11, 2022
  • Review provided by G2

What do you like best about the product?
It helps keep our tax office organized. We do over 2000 tax returns and needed a way to track each client. Monday surpassed our expectations in managing our walk-in clients and drop off clients
What do you dislike about the product?
There is a learning curve in setting up all boards we use.
What problems is the product solving and how is that benefiting you?
Managing our tax clients, payroll clients, and bookkeeping clients.


    Telecommunications

Great tool for simplifying processes with automation/integrations!

  • February 11, 2022
  • Review verified by G2

What do you like best about the product?
The Monday.com Dev team is always working on the next innovation. Thinking many steps ahead, and offering their users functions that make everyone's jobs a little easier. Their automation and integration tools continue to amaze me and our team as we grow as a company and develop new processes.
What do you dislike about the product?
I'd have to say, our company requires a massive data dump to function. With such a large board comes automation delay. Which doesn't cause too much of an issue because they're still functional.
What problems is the product solving and how is that benefiting you?
Email automation, data input, team notifications, task delegation, task management, activity log, time tracking, Human Resources, content creation, forms, Scheduling work boards, data management overall!


    Sara N.

Best tool there is

  • February 11, 2022
  • Review provided by G2

What do you like best about the product?
Its very easy to use, notifications and integration with slack
What do you dislike about the product?
Subitems estimations don't sum up in the total item estimation
What problems is the product solving and how is that benefiting you?
Managing the teams tasks, getting notifications for on call duty


    Computer Software

A very flexible project management tool

  • February 11, 2022
  • Review verified by G2

What do you like best about the product?
How it allows you to construct your boards however you wish. Being able to add different columns of varying types, even adding in formulae, provides a really accessible way to view your project progress.
What do you dislike about the product?
It sometimes suffers some downtime which can be very inconvenient when all your business processes are based on it. It may be that monday.com isn't UK based so do their maintenance in what would be our business hours.
What problems is the product solving and how is that benefiting you?
We needed to find a way to maintain projects which can all often work quite differently. monday.com has allowed us to work in a variety of different ways across different projects.


    Higher Education

PANDEMIC LIFESAVER

  • February 11, 2022
  • Review provided by G2

What do you like best about the product?
The all-in-one features. My team was able to transition on and off-campus effortlessly due to its duality. We can communicate 24/7, streamline efforts and share live-time updates and track team productivity.
What do you dislike about the product?
It can be overwhelming when you first get on, but once you get used to it, it's great. I also wish they had more creative templates and more affordable pricing - but still good.
What problems is the product solving and how is that benefiting you?
Able to monitor the progress of projects and track productivity - from anywhere. It made office operations much more seamless and taught us that less is more and organization is key.
Recommendations to others considering the product:
N/A


    Jahanvi P.

Very easy to use. User friendly!

  • February 11, 2022
  • Review provided by G2

What do you like best about the product?
I like the way how I can set up Automation.
What do you dislike about the product?
There is actually nothing I dislike about Monday.com
What problems is the product solving and how is that benefiting you?
I am using Monday board to manage all my integrations


    Diana B.

Monday a mejorarado la organizacion de mi trabajo y equipo

  • February 11, 2022
  • Review verified by G2

What do you like best about the product?
Hace años buscando la mejor organizacion para mi equipo, encontre esta plataforma donde todo es visible para todos, tiene las mejores herramientas para conectar al equipo y sobre todo, organizarlo
What do you dislike about the product?
Creo que podria ser mas entendible algunas integraciones o tener tutoriales mas a la mano para que el equipo pueda verlo de manera didactica y autonoma
What problems is the product solving and how is that benefiting you?
La comunucación fue un problema que soliciono, un beneficio fue poder marcar en esta app la prioridad de nuestros pendientes, la cantidad de carga de trabajo y las fechas de entrega
Recommendations to others considering the product:
Si estas buscando, organizacion y objetividad monday es la herramienta ideal
Ademas de como lider puedes visualizar el trabajo de tu equipo, darle seguimiento a avances, hacer correciones y más


    Cara C.

Monday is a good managing platform

  • February 11, 2022
  • Review verified by G2

What do you like best about the product?
I like that I can see all my projects and the status of my projects on 1 spot
What do you dislike about the product?
I wish there was a separate subtask within a task to make things more organized than just having updates
What problems is the product solving and how is that benefiting you?
I can manage all my projects better. I can see it visually all in 1 place


    Information Technology and Services

I have had a great time using Monday.com and it makes every day feel like Friday.

  • February 11, 2022
  • Review provided by G2

What do you like best about the product?
Monday.com allows my colleagues and me to collaborate on complex projects across an entire portfolio, all the while providing insightful data. We use it daily, weekly, and quarterly depending on the objective.
What do you dislike about the product?
I do not like that the pricing packages limit some key features that I argue shouldn't be part of the highest tier. Copying and templating is a reasonably common action, and to commoditize that is unscrupulous!
What problems is the product solving and how is that benefiting you?
We are solving inter-team collaboration inefficiencies. We have been able to project plan across team members and execute project deliverables using monday.com


    Retail

Monday.com Greatness

  • February 11, 2022
  • Review verified by G2

What do you like best about the product?
Integrations and Automations are by far my favorites. Being able to quickly integrate 3rd party services and data and then turn around and Automate critical tasks found from the data is crucial in our business. Exporting and importing data back and forth from one system to another is time-consuming and inefficient. So the ability to connect to all of our essential data sources streamlines this process. Automating tasks based on conditional logic puts the icing on the cake for me. Creating the same repetitive task week after week and sometimes day after day is mind-numbing and a waste of time. I am grateful that Monday.com had the foresight to include integrations and automation.
What do you dislike about the product?
At times it can be a little slugish when there is a lot of tasks or maybe if it has too many integration points. I have found the need to have to split some boards up to get the system to respond a bit faster. Sub-items are a bit of a challenge to adapt them to our needs. I wish there was more documented uses of this feature and how it works with timelines and time management
What problems is the product solving and how is that benefiting you?
Managing & Keeping up with a multitude of tasks as well as hours spent on tasks is a lot easier now. But managing repetive tasks and duplication of projects has been very helpful.
Recommendations to others considering the product:
Stay focused on the issues you are currently trying to solve with Monday.com. Make sure it solves those immediate issues. Then, most importantly, dream a little bit. Consider each feature that Monday.com offers and how you can use it to better your business. Better yet, push a little further until you are unsure if the product can even perform such a function ... and then ask! When you ask the support team these questions, it is then you will know their willingness to help or go the extra mile. Not only is It is very important to assess the product itself, but it is also equally important to assess the abilities of the customer support team. Be as thorough at your research of them as you would want them to be of any issues you submit to them :)