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monday service

monday.com | 1

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External reviews

1,401 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

We Made Things Waaay Too Difficult Before Using monday.com

  • April 06, 2021
  • Review verified by G2

What do you like best about the product?
You mean besides the customization, organization, and consolidation? One of the best features that I like is that monday.com tracks and records nearly every movement, and users can undo mistakes immediately or even later. This feature has saved us many, many times, as has the archived board feature.
What do you dislike about the product?
There are small quirks that are minimally bothersome, but even those are usually addressed at some point. The changes monday.com makes to improve the app are always logical and easily learned. There's very little I dislike about monday.com, and I can't imagine going back to how things were before.
What problems is the product solving and how is that benefiting you?
Before we adopted monday.com, our work was scattered into different databases and files, and there was no consistency. Everyone relied on their own methods of setting reminders, which caused inconsistencies in deadlines. Monday.com has streamlined basically every aspect of our company. It's a gamechanger.
Recommendations to others considering the product:
I can only speak to how much monday.com affected our small business, but have a large client base. Monday.com helps us keep our client work and records organized, and it provides a secure platform to exchange data, messages, and ideas. Some of our larger clients are familiar with the monday.com platform, and it's almost like a secret club we share when we run across them. It's like this incredible secret that we were lucky enough to stumble across. I can't tell you how lucky we were to jump onboard just before COVID 19 forced us to work remotely. I can't imagine how disorganized we would have been without it. It would not have worked. Period.


    Government Administration

Fantastic project management system

  • April 06, 2021
  • Review verified by G2

What do you like best about the product?
There is so much to like, however, I like the organization of the projects, and being able to create separate task lists. Assigning the projects to staff works smoothly with the completely organized manner of managing the projects.
What do you dislike about the product?
While I really appreciate the emails providing updates and highlights, however there may be too many of them for me.
What problems is the product solving and how is that benefiting you?
Streamlining and updating projects is the biggest problem solver for us. At a glance we are able to see where we are in the project, and what remains to be done. Our projects are now done more efficiently and more quickly. Nothing is lost or behind.


    Erin B.

Signifiant increase in team motivation, project organization & completion

  • April 06, 2021
  • Review verified by G2

What do you like best about the product?
From someone who bounced from one "top project management app" to the next, Monday.com was the solution to all the previous "I wish [top app] had this." There are a few things I especially appreciate about Monday.com: 1) Other apps seemed like they were created for a specific type of business person, but with Monday.com, it works for me - and everyone I recommend it to, whether they are in my field or not. 2) The three features that make everything run without thinking about it: Automations, Integrations & Notifications (worth slight learning curve to customize the program to what my compnay needs. 3) I can see all my projects/clients/tasks simultaneously, without it being overwhelming. Above all, it's interface is aesthetically pleasing with color-coding, minimalistic animations, and drag & drop control.
What do you dislike about the product?
The one thing I dislike about it is not being able to toggle or share between main company accounts.

To be clear, you have one main company account (yourcompanyname.monday.com) that holds everything you need, with as many users and guests as you want, who will be able to share between each other perfectly. BUT if you have clients/colleagues that are apart of other companies and who use Monday.com, you have to log on to their Monday account (theircompanyname.monday.com) to access what they want to share with you.
What problems is the product solving and how is that benefiting you?
Since we implement it in the company, we have seen an incredible increase in our team's motivation. Everyone knows where we are in a project and what they are responsible for; they know where to find all the files for tasks (no more lost files in someone's download, mislabeled) and what has been explicitly saying to the task (no more 1,000-thread emails or group texts). It's also solved the issue of not knowing when it's someone's turn to look at the project - Monday.com has perfected Automations, Integrations, and Notifications - so the right person gets *pinged* at the right time.
Recommendations to others considering the product:
From someone who bounced from one "top project management app" to the next, Monday.com was the solution to all the previous "I wish [top app] had this." It's been 3+ years, and I haven't thought about trying other programs to "just see if they're better."

If you are interested in Monday.com, give the 14-day trial a chance to explore the program. If you think it needs more, I highly recommend spending time learning about their Automations & Integrations - that can be the difference between thinking Monday.com is basic and customizing it to what you actually want. Also, Monday.com's customer service and knowledge base is impeccable - never had an issue with them!


    Randy S.

Monday manages projects

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
The most helpful part of Monday is the flexibility to manage projects and customize to a group's needs.
What do you dislike about the product?
There are not many downsides. Filtering can be an issue at times when you only want to filter specific items.
What problems is the product solving and how is that benefiting you?
The benefits are being able to have an archived record to use for training or documented issues from past projects.
Recommendations to others considering the product:
If you have multiple projects that need accurate tracking and management, then Monday will be a benefit to your group.


    Ian B.

Monday.com is the clear winner when selecting a collaboration tool!

  • April 06, 2021
  • Review verified by G2

What do you like best about the product?
The best part is the flexibility to customise each board to suit the workflow and fields required to make it suit your use case and your teams' experience; added to that, the integrations into hundreds of other platforms make it fit all our use cases perfectly.
What do you dislike about the product?
It can sometimes be quite intimidating getting a team member to embrace using the platform, especially if they haven't used a system like this before, the colours and columns can be intimidating. The only other dislike is the pricing for small teams; having a cheaper option for a one-man-show would be ideal!
What problems is the product solving and how is that benefiting you?
We make use of Monday.com for various entities within our business, from IT operations, to Finance, Creative teams, and recently even our BI and Data Analysis teams, each with their custom workflows and boards to suit their needs. The benefits speak for themselves; our meetings are concise and productive as we discuss a central view of tasks, and the teams never worry about missing a task or deadline - so overall effectiveness has gone up.
Recommendations to others considering the product:
Give the free trial a go; you won't be sorry once you start enjoying the simplicity that Monday.com brings to your life.


    Marketing and Advertising

Fun and easy to use

  • April 06, 2021
  • Review verified by G2

What do you like best about the product?
The UX design is simple and can be custom to any workflow that you need for your projects
What do you dislike about the product?
I don't like how you can't put a guess users on a team to communicate with them easier
What problems is the product solving and how is that benefiting you?
I am solving a workflow approvel proccess that can be seen by mutiple people at the same time. The benefits of this is that I don't need to remind people through email or text to confirm projects


    Food & Beverages

Monday is my BFF

  • April 06, 2021
  • Review verified by G2

What do you like best about the product?
Monday is super easy to use, yet advanced features are available for power users. It's such a flexible platform that can be set up to accommodate any team effectively. The integrations offered are amazing from 3rd party apps and the automation available is stellar.
What do you dislike about the product?
The app doesn't always have the same functionality as the web app. I use Monday at my job and when consulting with clients, so I do wish it was easier to see tasks across accounts or to move things around.
What problems is the product solving and how is that benefiting you?
Monday allows us to create transparency, maximize team output, ensure team members see how they help accomplish overall KPIs and foster collaboration.


    Guadalupe O.

one of the best tools for organization in my work

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
I like that it is very intuitive, it helps the whole team to achieve their goals and encourages communication
What do you dislike about the product?
An additional tutorial could be helpful with each update or new tool within the platform.
What problems is the product solving and how is that benefiting you?
Greater use of my time, being able to visualize the progress of the team and more productivity
Recommendations to others considering the product:
Every company would take advantage of a tool like Monday


    Marketing and Advertising

misleading marketing team

  • April 06, 2021
  • Review verified by G2

What do you like best about the product?
very little in regards to marketing philosophy and purchased reviews
What do you dislike about the product?
deceptive and misleading advertising and reviews
What problems is the product solving and how is that benefiting you?
the need for honest software companies
Recommendations to others considering the product:
reviews are purchased


    Belinda L.

I love the way i have all my work scheduled its easy and convenient

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
I like the way its set up that i can easily see everything that i order and keep track of it
What do you dislike about the product?
i do not dislike anything from this page
What problems is the product solving and how is that benefiting you?
The benefits of monday.com is that whatever i keep in track i can share it with my other coworkers