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monday service

monday.com | 1

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External reviews

1,401 reviews
from G2

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    Andres C.

Awesome Tool, I can't live without it.

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
User friendly experecience. The best way to keep track of work. A very usefool tool, everybody understands how to use it.
It's very easy to integrate someone new into monday because it doesn't requiere a lot of hours to get into it. Everyone that knows how to use it can teach new users in a few hours. Functions adpapt to every type of user. Monday is still updating with new features which is great. Adapting over time with new features is key.
What do you dislike about the product?
It requieres a level of commitment like any other tool. Price is not for everyone. Yearly based plans are a little steep on price. If the implementation isn't succesfull you would have a hard time paying off the rest of the time you have left of the yearly plan.
What problems is the product solving and how is that benefiting you?
Constantly remind people of their tasks is over, everyone can use it. Teamwork has been changed completely. I use borad to track different kinds of work, from team management to administrator tasks and my own personal tasks. It just works for everyone around here. Everyone on my teams uses it an we had a great improvemnt in our comunication as a whole. The tool has been improoving over time adding new functions and columns that are really useful. The best addition I have seen in a while are subtasks, sometimes a task can only be completed with other subtasks and monday understood this and added the function.
Recommendations to others considering the product:
You shold involve everyone using this tool to get the most out of it.


    Rod W.

Easy to Use

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
monday.com is so easy to use and all of our information is right there in one place
What do you dislike about the product?
Sometimes it is a bit difficult to easily find the information I need.
What problems is the product solving and how is that benefiting you?
It has been a great tool in helping us keep track of our inventory


    Consumer Goods

Monday makes my life easier!

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
The addition of sub-items is extremely helpful! I can see all of my open projects in one place and sort them by relevance, client, or due date. I can color code each group by priority and share projects with other owners. I also like that I can copy boards created by others so I don't have to start from scratch. The notifications when you mention someone has cut down on email traffic and keeps all communications in one place. Using the conversation bubble for notes on the task progress is helpful as weel.
What do you dislike about the product?
I would like a reminder when a task is about to be due or is overdue. It would be nice to have the option to send a task due date to Outlook as a calendar reminder. It would be nice to have a View option of "View tasks on Calendar" where you click that and it shows which tasks are due on which days of the week or month.
What problems is the product solving and how is that benefiting you?
Monday definitely helps with time management. It gives a great overview of open projects so they are easier to prioritize and track their progress. It is easy to collaborate with others who have tasks within the same project. Monday has taken the place of sticky notes on my desk and calendar reminders to get certain tasks done. Using the sub-items has been a great help to add details to each task and track each individual task to complete a project.
Recommendations to others considering the product:
When we first rolled out Monday, I thought it was just adding more work to my day. After using it for some time now I don't know how I lived without it. I would recommend you jump in with two feet and utilize all it has to offer.


    Civil Engineering

Tops in Project Management and Work Flow Tracking

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
Active reminders for tasks, versatility in setup.
What do you dislike about the product?
Some of the dashboards could be more versatile to include additional project boards, but overall very satisfied with product.
What problems is the product solving and how is that benefiting you?
Individual team members have the ability to update projects from anywhere. Notes are no longer lost in some paper file somewhere. They are neatly organized and stored online, so they can be accessed by anyone, from anywhere. Project Managers can assign tasks, shift priorities, etc. from mobile devices as they travel. Very convenient.


    Banking

Amazing Team tool !!

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
Is helping us to keep track in our clients and do the best customer service ever.
What do you dislike about the product?
So far, is very friendly and no complaints for now.
What problems is the product solving and how is that benefiting you?
Is helping us to set reminders to follow up our tasks and milestones .
Recommendations to others considering the product:
I highly recommend Monday to keep your Team together and informed.


    Sheila K.

Monday.Com is the best project management platform we've used

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
We like the ability to customize the boards we use so that they fit the way we manage projects. Right now, we don't use as many automations as our plan is the lowest tear until we can see how effectively we can manage them but the ones we do use are OUTSTANDING. It has taken significantly less time to track and report project status.
What do you dislike about the product?
I wish more automations were free and that there was a way to streamline the "once X person completes, it moves to Y person" type roles. It would be significantly helpful if we could have more automations for the money.
What problems is the product solving and how is that benefiting you?
We are solving time management, project tracking, and ticketing. Requests come in to our marketing inbox and are put into Monday.com, assigned a person, a category, a priority level, and a deadline.
Recommendations to others considering the product:
Do the trial.


    Marketing and Advertising

Monday has allowed me to stay organized and complete my projects!

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
I like Monday's colour coding and advanced functions, which allow me to complete my personal projects, while seeing where my colleagues are and working collaboratively.
What do you dislike about the product?
Sometimes I find the features a bit constraining. I'd love to have even more freedom in what goes into my boards.
What problems is the product solving and how is that benefiting you?
Before, I used to find work a bit overwhelming, but thanks to Monday I've been able to stay on track, find new opportunities, and be reminded automatically when I need to get something done.


    Construction

Monday is awesome!

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
The ability to track how much time is spent working on projects
What do you dislike about the product?
The interface can be difficult to navigate at first.
What problems is the product solving and how is that benefiting you?
We are tracking our time spent on projects, as well as project hand-offs when we complete our parts of a project. The automatic notification system has helped greatly with the hand-offs.


    Tiffany R.

I'm obsessed.

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
Ease of use, the search functionality in their help section is phenomenal. All webinars I've attended have been helpful and crazy informational. It's a useful system for everything personal and professional. My favorite, favorite part is the automations. They're easy to set up. This system makes my life better and our business more scalable.
What do you dislike about the product?
I wish it had an easier chat feature! Like a chat feature for an entire board instead of for a task/item. For a running chat feature for the business. Kind of like a slack or Google chat feature within the system.
What problems is the product solving and how is that benefiting you?
We have solved many problems with Monday.com. A key aspect is effective collaboration and communication in one platform for key projects such as our Strategic Plan and our Sales/Marketing initiatives. Additionally, the HR aspect of what we do is CRAZYYYY time intensive and we've been able to create better systems and processes around employee time off, PTO approval, and disciplinary processes. With some management working remotely, we had been struggling to find a way for everyone to stay involved without the team feeling micromanaged; our new systems and processes with Monday have solved that.

Benefits: Better accountability, collaboration, use of data, automation
Recommendations to others considering the product:
Look at all your integrations and see what you can replace with Monday. And I'd challenge any user to look at ANY manual process they have and make it more efficient and effective with Monday. Just ask each team member their biggest pain points on a weekly basis, and what they track manually, then go from there!


    Lukas D.

!Simple but Powerful Information Sharing Tool!

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
Clean UX, Ease of Use, Export to Excel, Quick review lots of information, Ease of Collaboration

It just makes life so much simplier after trying to use a spreadsheet to track the same information.

The UX is super clean and easy to modify to fit your personal needs.

There are great intergrations and add-ons.

Sharing information is easy as you can upload file and link to google drive.

I would highly recommend monday.com to my friends and colleagues.

I also really like that you can export all of the data easily to excel, which allows us to integrate in with legacy systems easily.

I also really like that you can apply changes to just one things or to a whole bunch of things at the same time. Makes updating information a lot less painful, as if you have a repeative piece of information, you can just apply it to everything.
What do you dislike about the product?
Wish there was a pricing tier for personal use. I would totaly use this product to help organize my family life but it just is a bit too expensive to justify.

There other pricing tier that would be nice to have is for a team of 1 person. My wife is a sales rep, and has to pay for a team even though she is using it just for herself to track all of her tasks. It is really powerful, so she pays for multiple team members but it is unfortunate that there isn't a solo option.

I also wish there was an automated feature to track recurring task, and when they were completed, by whom, etc.

I also wish there was a way to have work flows. For example, if you update the date in one column, it would prompt you to update a date in an other column. For example, date last completed and then prompt for updating the date when you should do the task again.
What problems is the product solving and how is that benefiting you?
Record Keeping / Planning of Tasks between a group of team meembers and a supervisor. It is really nice to have this in the cloud and be able to access the info on any device. Tried using google sheets for this but there is only so much you can do in spreadsheet cells. Have more than just cells is a game changer.

It is also great that there are automated emails to the superviser when the task is completed so nobody has to waste time writing an email to let the boss know it.

This tool also makings working as a remote team during the pandemic much easier.

One specific example of what we are using the tool to track is the delegation of tasks to our undergraduate assistants. There are 3 grad students who have to divy up tasks between about 40 undergrads. By being able to see what tasks are assigned to each student, it is more easy to load balance and keep everyone working while not overworking them.