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monday service

monday.com | 1

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External reviews

1,401 reviews
from G2

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    Cynthia L.

Must have solution for any fast paced marketing team

  • November 22, 2020
  • Review verified by G2

What do you like best about the product?
Monday.com is a must have for marketing teams! We have 100s of campaigns & projects our team is responsible for & we literally could not do it without Monday.com. It’s super user friendly, easy to set up, training is quick, love the ability to create custom templates for recurring campaigns & tasks. Highly recommended!
What do you dislike about the product?
There’s nothing to dislike about Monday. Building the templates can be very time consuming, but the investment in time I worth it.
What problems is the product solving and how is that benefiting you?
Team management, project management, collaboration, no more Excel files!
Recommendations to others considering the product:
Highly recommended, will fast track your team to work flow succes.


    Lara B.

Great Tool if You Spend the Time on It

  • November 20, 2020
  • Review verified by G2

What do you like best about the product?
Monday.com is one of the best project management systems I've used in my 15 years in the marketing industry. No tool is perfect, but it's one of the best in terms of having a lot of options to set it up in a way that works for a specific team. The key is that you need a dedicated person who will do the work and invest into researching and setting up the tool in the right way that works for your company. So if you're willing to put in the time and dedicate a staff member to put in the effort, it's a great option.
What do you dislike about the product?
It was quite time consuming to set up and we ended up trying a variety of different structures before landing on one that worked for everyone on our team. Sometimes having so many options can be overwhelming, so it's imperative to have one person dedicated to setting it up in a way where they are consistently taking feedback from the team and finding new solutions to make it work for everyone. If you do that, you can likely work out all the bugs, but it's a huge time investment on the front end and ongoing for at least six months.
What problems is the product solving and how is that benefiting you?
We needed a central location to manage all tasks of the business, including business development, pipeline management, and project and task execution. We have a small team of seven employees, however, it's been crucial to have one place where everyone goes for the information they need to do their job. We still also use OneDrive, Slack, and Google Docs, but for the most part, almost everything we work on goes through Monday.com. It's hard to find one tool that has so many different functions and Monday is good at innovating and creating new solutions consistently. So if they don't have the feature you want now, they are likely to in the future.


    Caleb M.

Amazing platform for team management

  • November 18, 2020
  • Review verified by G2

What do you like best about the product?
I love that this program brings all our departments together to accomplish tasks and provide efficiency in everything we do. We use it to track tasks for our Marketing, Development and Member Success teams as well as use the dashboards features for reporting purposes.
What do you dislike about the product?
To be really honest, there's not really anything I dislike. They are alway innovating and adding new features.
What problems is the product solving and how is that benefiting you?
We use monday.com to track our sprint tasks and things like social media calendars. This helps us make sure nothing falls through the cracks. We also use it as a makeshift system to automate calls and text messages for people that have not completed onboarding or have not paid a bill. This helps us with retention of our customers with personal touches.

We also use monday.com to run our client ambassador program. We have people that love our program so we keep track of them on a board and we are able to automatically send gifts out to them using monday.com Zapier integration.


    Lois B.

As a current user, it is the best choice for us on the market at a good price.

  • November 13, 2020
  • Review verified by G2

What do you like best about the product?
It allows us to communicate with our team in real time and they continue to improve what was already the best product on the market for us.
Service is almost instantaneous, always courteous and they are engaged in finding solutions.
It is easy to see the next thing you need to do to be productive based on all the current projects you are involved in at one time.
It solves communication problems such as who said what to whom? who's responsibility was that task? what needs to be done to take the next step?
It is very helpful to be able to work with volunteers and have them each see their own "board" with things that affect them without being overwhelmed by the larger picture.
I appreciate the price break for non-profits.
What do you dislike about the product?
We have used it long enough we see even more improvements that could take it to the next level. As fast as they are, we seem to vision just a "minute" before they do ;-)
What problems is the product solving and how is that benefiting you?
Interoffice communication of goals, tasks and progress without each person having a different system of tracking, so all of the team can see what needs to be done to accomplish a myriad of goals and projects simultaneously while achieving the best coordination with the team.


    Pamela C.

An invaluable part of our workflow

  • November 12, 2020
  • Review verified by G2

What do you like best about the product?
ability to automate tasks and collaboration tracked
What do you dislike about the product?
difficulty having the help items searching the exact issue we are looking to resolve
What problems is the product solving and how is that benefiting you?
Keeping conversations about tasks in one place for reference and ability to automate notifications and hand off of tasks in our workflow.
Recommendations to others considering the product:
We have been using Monday.com for years in our organization in a limited way. But when the pandemic hit us in March, it became invaluable to us as we recreated our workflows and required our entire organization to use it, rather than the select few who had been prior to that point. It has become our primary way to do project management and to track the hand off of items through our workflows. It is the best way to keep all of our communications on items in one place and to be transparent across the organization when necessary or to be kept private when required.


    Jordan G.

Monday makes Monday through Friday Amazing

  • November 12, 2020
  • Review verified by G2

What do you like best about the product?
Flexibility and onboarding speed. With no prior experience using Monday, I built a high level software engineering team project roadmap, a dozen project level sprint boards from a custom template, and an admin dashboard to aggregate from all of the above... in one day. Down the road, as new features were deployed to Monday, we were able to update our legacy boards fairly easily to match our evolving best practices and emerging tools. Monday is what you make it. The more you put in the better it gets.
What do you dislike about the product?
We need agile burn charts -- they are currently under development as an app but couldn't arrive soon enough! We need an automated way to update board schema, automations and integrations on multiple boards by updating a single parent board. Once you have more than a dozen or so project boards and realize you need to add or remove a column for this or that, it becomes a rote grind to update all project boards to match the new way of doing things.
What problems is the product solving and how is that benefiting you?
Without Monday I would not be able to reasonable keep pace the volume of projects, initiatives, teams and individuals in my sphere. Carefully crafted automations and dashboards can do a lot of the tracking work for you, especially if you delegate a lot but still need to follow up.
Recommendations to others considering the product:
Plan your dashboards first, then build your project boards to match. Use as many automations as possible. Be Agile, revisit your project level sprint boards schema and automations after every sprint and find at least one way to improve your standard work, workflows and tracking. Empower your team, don't micromanage with down to the second time tracking (unless you're billing as an agency :).


    Entertainment

I absolutely adore Monday.com

  • November 12, 2020
  • Review verified by G2

What do you like best about the product?
How easy everything is to manage and how fast they improve and add on new features.
What do you dislike about the product?
sometimes it does get overwhelming but I think it's more my job lol
What problems is the product solving and how is that benefiting you?
Tracking, reminder and organization


    Stephen L.

Project management with simplicity and great UX.

  • November 10, 2020
  • Review verified by G2

What do you like best about the product?
Monday.com is flexible in how you want to manage your projects. It has multiple views that help me see the tasks in a way that would make the most sense. It is also easy to collaborate with my team. The UX is visually attractive and easy to use.
What do you dislike about the product?
There are some basic functions that I would think is common sense to be available. Also, some of the new features are published prematurely which causes lag and bugs.
What problems is the product solving and how is that benefiting you?
Organizing many tasks and projects. Being able to see the high-level view of current work. Easier and more fluid ways of helping our customers and prospects reach out to us.
Recommendations to others considering the product:
If you would like an easy way to collaborate with others in a project, I would highly recommend Monday.com. I've noticed that it's difficult to implement a project management system with a team that is not used to using project management software but Monday.com's appealing and simple UX makes it easy to use. Also if you have team members who still prefer emails, Monday.com makes it easy to communicate with them within the app.


    Phyllis S.

SocialImpactGame.com making a difference with Monday.com

  • November 10, 2020
  • Review verified by G2

What do you like best about the product?
Implementing projects with multiple teams efficiently
What do you dislike about the product?
Doesn't automatically link a task into a participant's calendar.
What problems is the product solving and how is that benefiting you?
Managing multiple teams for projects and communications
Benefits:
- information held and accessible in one place
-targeted notifications
-pulse emails keep communication tracking clear


    Shania B.

Simplicity at it's finest

  • November 09, 2020
  • Review verified by G2

What do you like best about the product?
I love that it's so easy to customize for literately any and every task! I haven't found one problem of process yet that I couldn't integrate into Monday.com I also really like that there is a dashboard option to offer simple overviews.
What do you dislike about the product?
It's still a new so they might not have the integrations you want right away, or maybe you want a certain type of automation but it isn't available. But the good news is that when this happens you can report it for them to consider for future updates.
What problems is the product solving and how is that benefiting you?
Task management was the biggest issue. Before Monday.com we were managing our schedule through a few excel sheets as well as many emails, texts, and zooms to make sure we stayed on track. With Monday.com we have streamlined the whole process. It gave us the simplicity we needed while covering every step in the process from research and design to review and publishing.