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monday service

monday.com | 1

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External reviews

1,401 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kristina L.

Gamechanger

  • October 15, 2020
  • Review verified by G2

What do you like best about the product?
We are a fast-growing start-up, and we have more than 30 clients. Monday is helping us to stay on top of all of our projects, calendars and tasks. I can manage my team easily without sending emails or having another tool for internal communication.
I tried multiple others product management tools, and Monday checks all of my marks.
What do you dislike about the product?
It takes time to understand the system and it may look a bit all over the place.
What problems is the product solving and how is that benefiting you?
Team Management
Project Management
Internal Communications
Recommendations to others considering the product:
Stick with it for more than a week, it´s worth it.


    Information Technology and Services

All your information and projects of your business centralized in monday.com

  • October 10, 2020
  • Review provided by G2

What do you like best about the product?
It is designed to perform high quality project management by focusing on your team' s productivity. It has the advantage of being able to edit the automation of emails based on the strategies created for each client. The dashboard presents graphics and figures with colorful designs to easily observe the progress of tasks and make decisions based on the progress of the project. It is very intuitive, the software sends sms or email to the client depending on the activity he is doing and knows what content to send at the right time
What do you dislike about the product?
There are functions that do not have the option of being able to perform them automatically, time tracking only works if the user starts the task manually. Chat is a bit confusing to use, unlike other software where the chat options are easy to understand. Dashboard and column options may be limited depending on the work to be done
What problems is the product solving and how is that benefiting you?
It has become easy to synchronize the workload of employees because the board displays all activity in an orderly fashion. The wide variety of templates and Scrum tools has allowed us to work comfortably, from daily reports to KPI monitoring. Task management and iteration management are among the most effective to use in the Scrum tool
Recommendations to others considering the product:
There's very little Monday.com can do better, but with a lead search you'd make the lead management tools even better, everything else is great, from evaluation to lead generation. The lists and columns can be more complete to make projects with more content.


    Insurance

Great collaboration tool, and getting better all the time.

  • October 09, 2020
  • Review verified by G2

What do you like best about the product?
Very intuitive, great support for collaboration in real time.
What do you dislike about the product?
Needs more comprehensive control over views / permissions when adding guests to collaborate on items. Needs to integrate support for new features (such as the newly added subitems) across all elements before launching (e.g. subitems not supported on Dashboards rendering them useless for summarising).
What problems is the product solving and how is that benefiting you?
Clarity of ownership and tracking of progress. Improving team communication and collaboration.


    Adolfo S.

Excellent app for team collaboration

  • October 02, 2020
  • Review provided by G2

What do you like best about the product?
Automation are great, let you take care of whats more important, team collaboration through board are also excellent tool, very satisfied with monday at this point
What do you dislike about the product?
I would like to have te communications capabilities as for example MS Teams with their channel and chats, im also paying extra license to integromat because automation posiblities are restricted, this should be a characteristic at least in enterprice license to have flexibility same as integromat inside monday.
What problems is the product solving and how is that benefiting you?
Team collaboration, plan tracking, share info inside own team


    Mira C.

monday.com and DocuGen made life so much easier

  • October 01, 2020
  • Review verified by G2

What do you like best about the product?
I love how user-friendly and versatile monday.com is. It's been so useful in getting our team organized, and made our internal processes more efficient now that multiple departments are using it.
Discovering DocuGen has saved us so much time. It's amazing that we can generate documents using our custom templates
What do you dislike about the product?
I still struggle with creating forms from monday.com. I wonder if I can somehow link Google forms with monday
What problems is the product solving and how is that benefiting you?
Organization, efficiency, internal communication, keeping track of multiple moving parts in one place


    Hospitality

Awesome tool

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
It is very easy to use and flexible. Pleasant looking too and fun
What do you dislike about the product?
I wish I could organize my boards a little easier...
What problems is the product solving and how is that benefiting you?
Communication issues between teams. And we track tasks too


    Colleen R.

Remote Staff & Multiple Projects? Monday.com Keeps Everyone Informed

  • September 22, 2020
  • Review verified by G2

What do you like best about the product?
I'm a caterer and my co-worker is a wedding planner & florist working out of separate offices miles apart. Monday.com makes it easy for us to keep up with all of our events on one central calendar, as well as what items need to be accomplished for each client on their own project board. From the very first phone call lead, through client discussions, deposits and every thing that needs to be done all the way up to the couple saying "I do" can be shared between us without constantly texting or calling each other. We also love the ability to upload quotes and revisions, along with putting notes on each client's project board so we're always aware of what the conversations have been with the client or giving each other a head's up as to what the client might need next.
What do you dislike about the product?
We've been so busy creating project boards and our events calendar that we haven't had a chance to set up and fully use some of the automations so that we're not duplicating information from a client's board to the "Working Leads" and "Events Calendar" So we wish there was some type of "automatic" linking that could be set up as soon as a board is created without manually having to set it up, especially when you're a new user of the Monday.com. So right now, we're probably not utilizing Monday.com to our fullest potential.
What problems is the product solving and how is that benefiting you?
We've eliminated the problem of not knowing what the other partner is/has done with client's during the various event planning stages. Monday.com also makes it easier to track where each client is in the planning process so that we don't miss something that the client has asked us to provide.
Recommendations to others considering the product:
You will love what this program does for your project timelines and staff communication to complete all your company projects and meet those overlapping deadlines.


    Computer & Network Security

Great user experience

  • September 22, 2020
  • Review verified by G2

What do you like best about the product?
User friendly, helpful tooltips for new users to learn about all features (existing and new ones), great layout and navigation between projects
What do you dislike about the product?
Nothing much. Adding some features to the comments section would be good.
What problems is the product solving and how is that benefiting you?
All work is shared within the team and easily tracked


    Construction

Makes Mondays Better!!

  • September 18, 2020
  • Review provided by G2

What do you like best about the product?
Monday.com is a great, easy and complete way to handle project management and any task or initiative tracking you would like to throw at it.
What do you dislike about the product?
No dislikes other than user information stats like weekly usage.
What problems is the product solving and how is that benefiting you?
Project Management, request submission and initiative usage.
Recommendations to others considering the product:
Try Monday, you will love the automation and ease of UI. Very easy to use.


    Computer Software

Great product to keep everything on track

  • September 15, 2020
  • Review provided by G2

What do you like best about the product?
Monday is extremely easy to use as well as to see where everything stands. Easy to keep everyone accountable for where they are in their tasks and keep the team updated on different initiatives.
What do you dislike about the product?
There isn't too much to dislike at the time.
What problems is the product solving and how is that benefiting you?
We are able to keep track of all our different projects and initiatives. It helps keep everyone accountable.