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monday service

monday.com | 1

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External reviews

1,400 reviews
from G2

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    Education Management

Seamless, versatile, and powerful Project Management tool

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
Monday.com won me over with its versatility, clean aesthetic (a big difference from most other tools I used, and I used most of them), and customer support. You can build almost anything with the variety of column types, automations, dashboards and apps — the main challenge is to think through the architecture of what you are trying to accomplish. They are also killing it in their customer support with super quick replies, helpful webinars, development updates, etc. I recommend Monday to all my peers and clients.
What do you dislike about the product?
Monday is an evolving tool, and there are still a few wrinkles that need to be ironed out. The Beta features like subitems are not always fully incorporated into the flow across Dashboards and boards. Some logic features aren't yet available to non-coders. My main point of dissatisfaction is that most of the super useful "magical" functionality if only available to Enterprise subscribers, and there are very few features on the Free or personal plans.
What problems is the product solving and how is that benefiting you?
I am a project manager, so I organize all projects for my team, individually and at a higher level, in Monday. We communicate with our external development team, including hosting information and call agendas in Monday. I have my personal to-dos pulled into my personal dashboard from across the team boards, and every team member has one of those too. We use Monday all the time every day to keep track of progress, ensure we remember everything, and move our product forward.
Recommendations to others considering the product:
Definitely give it a try.


    Renan L.

Monday.com is a game-changer!

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
The collaboration enabled by the platform across teams and the ease of creating very useful boards.
What do you dislike about the product?
The inability to work on files that are uploaded. Uploaded files are static and need to be re-uploaded if changes are made.
What problems is the product solving and how is that benefiting you?
We did not have a good project management platform. This is it! We needed a central place to track and manage projects and we found it. We have been able to manage projects from start to finish with Monday.com.
Recommendations to others considering the product:
Highly recommended. Very easy to setup yet very flexible.


    Shi C.

Great production planning tool with robust API

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
We transitioned over from Trello to Monday as it has more flexible views of how we can arrange the tasks. We mostly use the table view during the production meetings to assign tasks, and then individuals can use the Kanban view to move their tasks across different stages.
The built-in automation functions are also useful to handle task status change and trigger downstream actions, and the APIs are robust enough for us to further automate our production such as updating build status from our CI pipeline.
What do you dislike about the product?
Unfortunately, the cards do not support markdown yet, so formatting is a bit of a hassle.
The API documentation is also a bit lackluster, as some of the endpoints do not provide enough use case examples.
What problems is the product solving and how is that benefiting you?
We use Monday for production planning for the team, status update communication, and individual task tracking. Being able to do all of this within the same tool helps us to streamline our process, and we are happy with the robust API access.


    Architecture & Planning

Very helpful way to keep track of projects.

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
It is a good way to know who is working on what projects. On top of that it is a good way to keep track of my many projects. Knowing what phases and what needs to be done. I find it brings good habits of informing project managers / teams what is going on in each project. In addition when busy, people can check your progress without directly having to ask. It is also very visual so it helps to take a quick look and you can understand what is going on in peoples work loads / schedules.
What do you dislike about the product?
I wish the dates also included a countdown to when things are due instead of just showing due dates. I do wish that we could have private boards without paying additional cost per person. It is a great tool as a team, but I don't believe my team needs to see my list of very specific items I need to do. In addition, I wish there was an easy way to chat privately or to the whole company integrated with Monday. Chatting in the project itself can be helpful, but sometimes it is a very specific question that doesn't fit on the board. Or it needs to be a back and forth that then can overwhelm the board.
What problems is the product solving and how is that benefiting you?
Keeping track on what everyone is working on and what projects I have. I have better time management and know which projects are more urgent since I keep a running list of what is to be done. We also use different boards to include time off, billable hours and a running list of projects we have over all. This helps keep most of the information on one site and we can always check easily instead of trying to find it in several sites and places.
Recommendations to others considering the product:
Monday is very helpful to keep track of project but if you have any instant messaging programs you should look into if they can be integrated with Monday. Like if you use slack this can be integrated with Monday.


    Accounting

Amazing, customizable workflow software that you can automate anything on!

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
The ability to change monday.com to any specific needs.
What do you dislike about the product?
I don't dislike any aspect of monday.com.
What problems is the product solving and how is that benefiting you?
We are resolving automated email, recurring task, team management, time tracking, CRM, vendor management and many other management activities through monday.com.


    Staffing and Recruiting

Things don't fall thru the cracks!

  • August 31, 2020
  • Review provided by G2

What do you like best about the product?
with complex implementations, monday is the place that we keep everything together. I love having checklists to mark off and tracking progress across the team to hold each other accountable. We depend on it on a daily basis!
What do you dislike about the product?
Sometimes sections don't update as quickly as I'd hope, but for the most part I have no complaints :)
What problems is the product solving and how is that benefiting you?
Managing all the parts of software implementation in one spot. From Client testing, user feedback, API Integration, monday is the place for it all!
Recommendations to others considering the product:
It is a lifesafer with implementation!


    Consumer Goods

Keeps our small but busy team organized

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
We're a small company and we work with many freelancers / consultants. Project organization with a team of freelancers is already difficult, but it's even more so with working from home.

I love that Monday keeps us on track and automatically reminds the team of upcoming tasks.
What do you dislike about the product?
I wish we can do waterfall timelines with critical paths highlighted.
What problems is the product solving and how is that benefiting you?
Organizing my team, keeping us on track, and ensuring we don't forget any tasks. We have a small team running a brand — it's nice to be able to quickly throw in tasks to ensure it's not forgotten down the road.
Recommendations to others considering the product:
waterfall timelines with critical path


    Stephanie P.

Fantastic experience with Monday.com at multiple companies

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
I love how user friendly it is. Adding new items, reordering, even the automation is very easy to understand.
What do you dislike about the product?
My only complaint is the minimum number of users is 5. I use it to track all my document tasks and update (I'm a tech writer) and I would honestly be lost without Monday. I still pay for the 5 user plan, but it would be nice to have a single user plan.
What problems is the product solving and how is that benefiting you?
Keeping track of project deliverables, mainly documents. We use Master Control as our Document Control program, but it only has task management for documents already launched for revision. There is no place for tracking what documents need to be created, or a reminder system for following up on documents that have been in someones que for more than a week. Monday can list documents by project, who working on them, who still need to approve them, and all the comments received from emails. For a multiperson team, being able to see what other's said in emails is amazing.
Recommendations to others considering the product:
Absolutely try out their free trial! They have example boards you can try and even groups of boards that already work together. The new automation feature is amazing and so easy to use. When I used Monday at my previous company, many of these features (like automation) were not available yet. In the short time I was not using Monday, they added so many new features and I expect they won't stop anytime soon! This is definitely the easiest task/project management program I have ever used and it's only getting better!


    Sarah L.

Simplified project management for marketing

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
Monday.com is extremely user-friendly. The color-coding, premade templates and level of customization makes it easy to jump in and get started, especially helpful for onboarding new team members.
What do you dislike about the product?
I feel like the dashboard could use some improvements and more areas for customization to fit different work styles. Time tracking is also lacking.
What problems is the product solving and how is that benefiting you?
We've streamlined communications and processes which has been especially critical during this time of fully remote work. The automations eliminate repetitive manual admin work as well, so we can focus our time on what matters most - marketing.


    Education Management

Great tool

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
I really love how everything related to my project is in one place and then it’s organized in a very simple and visible way
What do you dislike about the product?
Nothing so far. The product keeps getting better and better
What problems is the product solving and how is that benefiting you?
Business development work, partnerships, product management problems are what I am trying to solve. Benefits = saving me and my teams enormous amounts of time. Helping me get things moved from ToDo to Done.
Recommendations to others considering the product:
Try before you buy