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monday service

monday.com | 1

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External reviews

1,400 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Logistics and Supply Chain

Incredibly easy project and task management for teams

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
Very easy to use, delegate tasks and manage timelines. Monday.com really helps you stay organized and on top of your projects deadlines as things are arranged in a very structured and easy to follow format. You get notifications for upcoming deadlines and it's super convenient for tracking jobs and tasks.
What do you dislike about the product?
I can't think of anything that I dislike about this tool because it's just so simple and straightforward to use. Most people would be able to navigate it instinctively.
What problems is the product solving and how is that benefiting you?
Effectively coordinating workflow for a big integration project. Effectively delegating tasks to meet deadlines is a huge benefit of Monday.com
Recommendations to others considering the product:
Definitely a good tool to manage and delegate workflow for teams. I would recommend this to anyone who is looking for something intuitive.


    Arlene S.

My monday.com experience has been wonderful and keeps getting better the more I use it!

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
The accountability and transparency of the platform are the best! I find that working within ONE area has been so helpful and extremely efficient when working with multiple projects.
What do you dislike about the product?
I haven't found any downsides yet and I only wish you would offer a payment plan for personal use. I could see myself using this for my own personal life, family, and household.
What problems is the product solving and how is that benefiting you?
One main problem we have been solving by using monday.com is keeping track of everyone's progress on tasks/projects. The ability to track who has done what and when has been a tremendous plus! In addition, keeping all the related documents, files, contact info, questions, correspondence, etc. contained within each individual board is something that was simply not doable before. Having to search and scroll through emails, document files, Google Drive, CRM, is a thing of the past1
Recommendations to others considering the product:
I would tell anyone who is considering trying out a project management platform that they could look at 20 different ones (regardless of the price plans) but none of them will compare to what Monday.com has to offer. It actually works in Monday's favor to be considered last as it was one of the last ones I looked at when researching the other choices. After seeing the features it had to offer with the various "views" (tables, Kanban, calendar, filtering options, etc.) the others simply could not compare even at a lower price point for plans. Monday.com is priceless and in my opinion worth every penny! I can't love this product enough...can you tell? I would pay people to try it out and offer free training myself to them just to get them onboard!


    Non-Profit Organization Management

I'm always recommending Monday to my friends.

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
It's hard to pick my favorite features; visual organization with layout and color and the integrations and automations.
What do you dislike about the product?
Not able to create some automations that I want and learning zapier is time-consuming.
At the risk of overcomplicating a near-perfect, simple to use platform, I got stuck on a donor pipeline board that I wanted to add a simple percentage calculation formula across rows.
What problems is the product solving and how is that benefiting you?
We are running our small nonprofit entirely remote now thanks to Monday and Slack. We use it for everything from weekly to-do lists to scheduling programs, tracking PTO, keeping our frequently used contacts in order, tracking donor leads and managing our marketing production process. Basically all our main functions now have a Monday board that my entire staff can engage on.


    Aaron T.

Great project management software.... if you like to customize

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
Customization! Honestly, it feels as if there is nothing you couldn't do with Monday. Want to create some insane automation for when you click finish on a project? Well, you can do it! It also looks fantastic--the software itself feels fresh and is a pleasure to see on my computer screen all hours of the day! Oh, and I do really love the ability to assign different roles in a board--allows me to bring in our contractors to specific projects, without them being a full user.
What do you dislike about the product?
Customization.... there is a good and a bad to all customization. If you are looking for something simple OR if you want basically just a checklist for yourself. Well, Monday can be a bit too much. I came over from Asana and it took me a while to not only get used to Monday, but realized that I needed to create a private board for myself that basically mimics Asana. Once I did that--it all started clicking though!
What problems is the product solving and how is that benefiting you?
The problem was staying organized. Like all task management software systems, we were looking for a way to keep track of everyone's projects, execute company goals, and a place to keep documentation on completed projects from everyone. Monday has check the box on all of those items!
Recommendations to others considering the product:
A solid software solution, as long as you take the time to learn it well!


    Warehousing

Easy for everyone to use from Op's to Developers

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
Adding quick titles , then going back in and adding the conversation. The ability to tag other people and reply directly to a question is easy and simple. It keeps track of whats going on in one place without the need for side emails where someone gets left out of the loop. I also love the statuses , you can create any status that fit's your own need.
What do you dislike about the product?
a little wonky to add multiple screen shots to a conversation, it always puts them out of order. If there was another area where screen shots could be uploaded it would be nicer
What problems is the product solving and how is that benefiting you?
keeping everyone on the same page with the issues list and tracking towards go live. The benefits are development tasks , QA task, and Operational Tasks are all in one place for everyone to see. It's cut down on a huge amount of email back and forth with where we are at in the process of the time line.


    Hospital & Health Care

Best tracking and collaboration tool I've ever used

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
Comments with @name, enables team members to discuss issues with items. Email notification that a new comment has been posted lets me keep up with the latest developments.
What do you dislike about the product?
Support people refer you to video's and FAQ's, when sometimes you just need them to log into your board and assist.
What problems is the product solving and how is that benefiting you?
We're tracking all SOC Controls on one Monday board, and have our external auditor listed as a guest, on our shared board. He is able to review files that I've uploaded and change the status to Auditor approved. Very nice tracking of 127 controls to be reviewed.
Recommendations to others considering the product:
Attend the webinars


    Marketing and Advertising

Never been happier to see a Monday

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
The ability to organize with groups, items, sub-items, and conversation within your team is amazing. The color-coding option and the ease of drag & drop as well.
What do you dislike about the product?
It can be a lot of information to organize and keep track of. Lots of individual tasks, though it is also a plus that there are so many options.
What problems is the product solving and how is that benefiting you?
It has condensed platforms. I can add photos, info, and comments all in one place!
Recommendations to others considering the product:
Do it! Ease of use and collaboration has made it a platform I can't live without!


    Luis V.

Best Planning/Collab Toll ever!

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
The ease to move "objects" around makes scheduling and tracking a breeze. Let alone the ability for tasks owners on any team to update progress!
What do you dislike about the product?
None thus far. Everything is working well after the recent releases for "hammock" tasks
What problems is the product solving and how is that benefiting you?
We use it in Sales/SFDC to control, monitor and execute project requests that can vary in complexity. It also keeps the global team abreast of changes and updates in real time on all time zones
Recommendations to others considering the product:
Do not look any further!


    Jim H.

Outstanding tool for tracking so many different things

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
Monday is so flexible, it is nuts. I am a consultant and use it for several different business types/ models/ situations.
What do you dislike about the product?
There are a few minor things I would change regarding formatting to make boards easier to view. Also, some of the linking capabilities are a bit unwieldy.
What problems is the product solving and how is that benefiting you?
A multiple of tracking/ reporting/ management functions. For example, I track projects which involve many purchasing transactions, complex logistics. I'm able to manage the whole flow from sales funnel, sales orders, purchases, delivery logistics, vendor payments, while providing intelligence to various stakeholders such as status overviews, profitability.


    Julie T.

It's time to save your company!

  • August 27, 2020
  • Review verified by G2

What do you like best about the product?
The automation features and overall user experience really help us organize our projects and clients. The deadline and dependency features keep us accountable to getting work done and allow us to update our timelines if need be.
What do you dislike about the product?
The time tracking function has a lot of bugs still. Some of the limitations of features, such as how many boards you can have linked to your Dashboards. I love the subitem feature, but the beta status makes it pretty unusable to us at this time.
What problems is the product solving and how is that benefiting you?
Capacity planning has become so much easier and transparent. We use the workload and time tracking widgets on Dashboards and all of our team utilizes time-tracking, status updates, and sub-items. We communicate and share files via the Message board, and we automate the Project Management process when we onboard new clients. All of this is saving us money and time, and creating better deliverables for our clients. With Monday tracking our efforts and helping us with accountability, we're able to see where the inefficiencies or communication breakdowns are in our process.
Recommendations to others considering the product:
If you use Excel or another spreadsheet software, monday.com is definitely worth trying. It will save you time and money and increase transparency across your company.