One of the companies we conduct business with received ransomware. As a result, we sought to enhance our security posture, commencing with our employees. SentinelOne Singularity Complete was procured to gain visibility into our company's resources. We aimed to possess the capability to detect whether our users were encountering malware, viruses, or incidents.

We used to employ Norton antivirus on all our assigned desktops and laptops. Unfortunately, we had no visibility in this setup. Consequently, if a user were to acquire a virus or download malware or anything suspicious, we wouldn't be informed. While users do receive prompts indicating suspicious activities, they might not always report them. Hence, gaining visibility became our top priority. I required a solution that would allow me to monitor such activities. For example, if a user were to download something malicious or suspicious unrelated to their daily tasks, or even if they were to download malware, I needed immediate visibility. This would enable me to promptly quarantine the threat, resolve the issue on the affected device, and collaborate with the respective employee. The goal was to raise awareness about their downloads, educate them on safe practices, and enhance their overall understanding of their actions. SentinelOne Singularity Complete helps address our requirements.

The primary advantage of SentinelOne Singularity Complete for our organization is enhanced visibility. The secondary benefit is my belief in the product having a much stronger support system. This implies that no one in the company has the necessary resources to identify and address malware effectively, resulting in their product not being up to par in terms of providing comprehensive protection for end users. While our previous endpoint management, Norton, was good, it fell short of greatness. I strongly feel that no other product truly excels. I've gone through numerous reviews, made comparisons with alternative solutions, and utilized other options. This wasn't just a slight improvement in polish; it genuinely ensures the safeguarding of end users and the entire company.

I haven't received many alerts. Ironically, of the alerts that I have received, most were originating from my device. As I am the technology leader for the organization, there were certain tools on my laptop that were flagged almost immediately upon installing the agent. So, in an ironic twist, I was flagged. However, it's actually quite positive that my end users haven't engaged in any activities that could be deemed malicious or suspicious. I receive emails and reports promptly, so I'm genuinely surprised that the tool behaves this way. Interestingly, when it did flag certain processes and software on my devices, they were actually legitimate pieces of software that I regularly use. Nonetheless, I'm pleased that SentinelOne Singularity Complete was able to promptly detect these instances.

I am the sole technical person in the company, and the solution has enabled me to concentrate more on enhancing the organization's security posture. This foundation and framework have paved the way for me to pursue additional projects in the field of security for our organization.

The mean time to detect is nearly real-time. When I identified potential threats, the response was nearly instantaneous after installing the agent and running the initial scan. It promptly identified all issues. I received an immediate notification to quarantine those processes and applications. This allowed me to conduct a more in-depth investigation and confirm that these processes should not be present on the device.

SentinelOne Singularity Complete has unquestionably aided in diminishing our organizational risk. The solution significantly reduces overall risk, just as it claims. I have examined numerous white papers and engaged in discussions with numerous individuals within the organization to establish a sense of confidence in recognizing SentinelOne as a market leader. Their enduring presence is apparent, coupled with their commitment to thorough research, which is consistently integrated into their products to ensure their relevance and continued usefulness for consumers.

The visibility component is the most valuable feature. Having the capability to delve into the specific resources that the devices are actively using provides us with the breadth and visibility that we seek. Additionally, being able to accurately track our users' activities, such as identifying when they are downloading PDF attachments, enables us to promptly detect any potential issues.

I would have liked the dashboard to be more user-friendly. I often have to navigate through several menus to locate exactly what I'm searching for. I had difficulty finding the site token required for device installation or agent installation on devices. It actually took me quite a while to locate these menus. Instead of having them at the top after selecting from the left-hand side, they list the sub-menus at the top. This forces me to scroll through my screen to access all the different sub-menus. If they were placed underneath the main menu or bookmarked on the left-hand side, it would make navigation significantly easier.

I would appreciate having more comprehensive reporting. While I believe the current reporting is accurate, I find it slightly simplistic in my view. However, I want to note that I've been using the product for only about a month, so it might take more time to fully process the information and generate detailed reports.

I have been using SentinelOne Singularity Complete for 2.5 years.

SentinelOne Singularity Complete is stable. I haven't encountered any crashes or errors during installation. There have been no unusual glitches on the management console. Over the l;ast 2.5 years I'm extremely satisfied with the solution.

I don't have any issues with the console scaling. When I logged in earlier today, SentinelOne performed a complete site upgrade in the background, and I didn't even notice it. Scalability is also not a problem with agent inflation in my company. I have been able to deploy agents without any trouble. Initially, there was a minimum purchase requirement, which was slightly higher than our install base's cost. However, I was comfortable with purchasing the additional licenses. Therefore, if we do experience growth, licensing won't be an issue. I want to ensure that we remain within the appropriate range for that.

I have been informed that even if we experience a sudden surge in growth among our customers and we continue scaling and deploying agents, we will catch up with the licensing costs beyond our initial purchase price within the year. So, I am confident that they can scale effectively. Although my installation is relatively small in comparison to some larger organizations I've worked with in the past, I am aware that these products can scale to accommodate thousands of devices. I have full confidence that if we were to experience explosive growth within our company, I would be able to manage it without any issues.

I only had to use technical support once because my email address had not been added to various websites they have, such as their tech support and community website. For that issue, I had to contact my account manager because the tech support site hadn't recognized it yet. However, that single email was corrected almost immediately. Within five minutes, a community manager contacted me, informing me that I had been added, and I could proceed to log in to all the different sub-websites of SentinelOne to access the various resources they provide. The matter was resolved extremely quickly.

Norton AV. We chose to switch to SentinelOne as a more advanced NextGen AV that was enterprise ready. We made the switch as our company began to grow.

The initial setup is extremely easy. I collaborated with my team to grant trial access, allowing me to configure a single device and assess its functionality. Furthermore, the website's cloud segment was established automatically by SentinelOne. Upon downloading the package, it was promptly recognized, and the device was seamlessly incorporated into the cloud-based management console. This enabled me to effectively oversee, configure, and comprehend its settings. The overall process struck me as remarkably straightforward, even when I noticed that there was an error in the naming of my management console. A quick email to my account manager rectified the issue, with their prompt resolution at their end.

I completed the deployment on my own.

No 3rd party was used for the deployment. After the initial portal was set up for us, the installation on the devices was straight forward.

No real ROI, however, I do feel more secure as a company knowing our devices and servers are protected with a terrific solution from SentinelOne.

Licensing and pricing were inline with my expectations. There was a minimum license requirement, but as we continue to grow, we were ok with that minimum purchase requirement.

SentinelOne (Winner), Carbon Black, Trend Micro.

I would rate SentinelOne Singularity Complete as a ten out of ten. The reason is that I found the visibility I was looking for. It identifies suspicious software immediately; I experienced this firsthand when it detected such software on my device while I was using certain tools. This assures me of the solution's effectiveness. The management dashboard is largely user-friendly and provides all the information I require. It allows me to search deep within the processes of the running instances. Therefore, I consider it a strong offering, especially since many competitors provide similar services. In terms of knowledge, SentinelOne Singularity Complete competes well with these other vendors. I am highly satisfied with my purchase.

SentinelOne Singularity Complete's ability to save us costs is currently unknown. The purchase of SentinelOne Singularity Complete was significantly more expensive than the Norton software we had previously been using on our other devices. However, there is a balance, and I have visibility into this. I have the agent and the support of a much larger organization that is specifically focused on this. Therefore, the increased cost is justified for what we are aiming to achieve. While it might potentially save us a significant amount of money if one of those devices becomes infected with serious malware that leads to ransomware or similar issues, its primary purpose is also to prevent such situations. In conclusion, whether it will ultimately save us costs is a complex question with both positive and negative aspects.

I downloaded the package from the cloud and had to search extensively to find the site token for proceeding with the installation. It would probably be easier if the package were downloaded directly from the cloud. The solution would recognize that it has been downloaded from my account on the cloud and wouldn't require applying that token. I think that might be simpler from an administrator's point of view. I appreciate the ability to create automation for updating the agents. I found that feature very useful, as it eliminates the need to update each device individually to a newer version or to manually check the cloud for a newer version. Once I approve the update, the automation tool handles the update process automatically. I really like that aspect.

Maintenance is straightforward. I accomplish this by creating automation for the agent upgrades whenever new versions are released. Once I receive the email notifying me of a new version, I access the console. In a matter of five minutes, I can generate automation that will proceed to update all the agents within our console automatically. Therefore, performing this task doesn't require much effort from my end.

I value SentinelOne as a strategic security partner. I have experience with other security products within much larger enterprises, some of which are significantly more expensive. Certain products require an entire team to initiate and run, demanding a substantial amount of time and effort to set up the infrastructure, create the necessary site, and proceed with deploying project management, involving multiple meetings. My engagement with SentinelOne was quite streamlined. I had only two meetings with them: one to familiarize myself with the product and a second one to make the purchase and understand the procurement process. Everything was handled by their team from the backend. If I remember correctly, these interactions took place on the same day. I had a meeting around ten o'clock, and by approximately three o'clock, the management console was prepared for my access. This allowed me to start deploying the agent for testing purposes. In my view, SentinelOne exhibits a customer-centric approach. They not only focus on the security aspects of their consumable product but also prioritize their customers. The professionals I collaborated with demonstrated a clear understanding that their clients come first. Overall, I am deeply impressed with SentinelOne. While I have experience with other vendors and larger corporations that hold more industry recognition, my comprehensive impression of SentinelOne over the month and a half of evaluating the product, and the subsequent month of using it, is exceptionally positive. They indeed offer a highly effective product that aids consumers in maintaining the security of their devices.

I recommend that organizations conduct their own thorough research and due diligence. Don't solely rely on marketing speeches. The security field has numerous players, many of whom offer similar services. Personally, I have experience with some of these other solutions that function very similarly to SentinelOne Singularity Complete, including their management platforms and agent-based solutions. What stood out to me was the depth of SentinelOne's research. They delve into the core aspects of security, beyond just product user-friendliness, easy installation, or a visually pleasing dashboard. Their commitment involves meticulous research into prevalent malware and viruses. They ensure that the solutions they provide can rapidly detect zero-day attacks and malware, offering immediate protection to their customers. In my view, SentinelOne stands out because they genuinely prioritize their customers' interests. They demonstrate their commitment through their dedicated research and development, and by offering applications that effectively safeguard customers.