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Best Schedule App Manager
What do you like best about the product?
Skedulo is a useful tool for quickly seeing what tasks employees are scheduled to complete. It is simple to use and navigate for someone who needs to use it very seldom. In an office setting, it is helpful for monitoring office operations.
I consider the way Skedulo handles programs that track my team's performance in scheduling to be one of its advantages.
The aspect of making up organized schedules has been one of the most helpful part about Skedulo as it helps the team well organized and efficient.
I consider the way Skedulo handles programs that track my team's performance in scheduling to be one of its advantages.
The aspect of making up organized schedules has been one of the most helpful part about Skedulo as it helps the team well organized and efficient.
What do you dislike about the product?
The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes.
What problems is the product solving and how is that benefiting you?
Team management is one of the many issues that Skedulo has resolved among my team and their members as it enables us to collaborate more effectively.
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Great system that's user friendly and easy to learn.
What do you like best about the product?
System is easy to use and easy to learn - I use the rostering function on a daily basis and find the ability to see who is available for a shift and who is not available with a couple of clicks is invaluable during those peak times that generally mean a million things at once are happening. The integration with our salesforce data means that everything is at our finger tips.
What do you dislike about the product?
There are a bunch of different ways to the same task - which can sometimes mean slight confusion for newer team members. Not a massive issue but a streamlined process is always preferable.
What problems is the product solving and how is that benefiting you?
Day to day rostering needs and following up on claims enquiries.
I currently Roster staff through the skedulo
What do you like best about the product?
It is easy to read when looking for staff rosters.
Able to see all staff that are rostered for the day.
Able to see all staff that are rostered for the day.
What do you dislike about the product?
drops out in the rural areas when useing the app.
Sometime skedulo doent follow through with instruction when rosting
When completing the Reacuuring in rosting doent not work
Sometime skedulo doent follow through with instruction when rosting
When completing the Reacuuring in rosting doent not work
What problems is the product solving and how is that benefiting you?
Checking all staff rtosters in one [place
A Solid Upgrade To An Outdated System
What do you like best about the product?
Simple but modern look. Easy to learn and even easier to use. Works in conjunction with our existing technician app. Customer support has been diligent in follow-up to issues.
What do you dislike about the product?
It wasn't an exact fit for what we do so some of the processes don't function in the most ideal way. In some cases these could be tweaked but at a higher cost, in other cases they cannot. Time is counted in consecutive hours if a job is spans multiple days, unless you break the job down into smaller reoccurring jobs.
What problems is the product solving and how is that benefiting you?
Our previous system was outdated and slower. Skedulo has a cleaner looking interface and is certainly faster in the time it takes to execute a process.
Good product for monitoring, not great for field usage
What do you like best about the product?
Skedulo is a good tool to see what employees are scheduled to do at a quick glance. As someone who only needs to use it in a limited manner, it is easy to navigate. It is useful for monitoring in an office setting.
What do you dislike about the product?
Our employees who use it in the field find it frustrating and very limiting. It is not a program that provides all of the information they need. Office employees find Skedulo does not communicate as well with other programs it is claimed to be compatible with. Finally, technical support is also something to be desired.
What problems is the product solving and how is that benefiting you?
Skedulo is supposed to be providing a paperless option for scheduling field technicians. It is useful to quickly find the current or future location of an employee out in the field.
Sales Team Skedulo Implementation
What do you like best about the product?
Helped us organize our team and assign shifts/leads to reps without needing the call center on a day to day basis.
the help given from skedulo team during implementation has been fantastic
the help given from skedulo team during implementation has been fantastic
What do you dislike about the product?
sometimes the product is too out of box solutions and it is complicated to implement specific needs
What problems is the product solving and how is that benefiting you?
Assigninig shifts and people to work
Assigning leads to sales reps without needing the call center to be involved
Assigning leads to sales reps without needing the call center to be involved
Salesforce Development Manager
What do you like best about the product?
I like the way we can customize the skedulo booking grid specific to the client's requirements. It is also ver easy to use, and integrate it with Salesforce.
What do you dislike about the product?
We have to follow additional steps to set up the sandbox connection with skedulo. Sometimes, automation doesn't work as expected when we set up the connection with the sandbox
What problems is the product solving and how is that benefiting you?
We have a professional development that is responsible for fulfillment of our products. Skedulo is used by the Professional Development team to achieve the same.
Good program with good features
What do you like best about the product?
Visually great, easy to see snap shots of information needed
What do you dislike about the product?
Some processes require too many actions and steps to achieve desired outcome
What problems is the product solving and how is that benefiting you?
Able to see and chage and move meetings around easily. Easily able to gather relevant account information when required
Promising single platform for multiple schedulers
What do you like best about the product?
Having a unified place for schedulers to work from and store order-related information is helpful. Some useful tools around managing weekly schedules including non-order-related activities. Salesforce integration with orders is useful.
What do you dislike about the product?
The use of the map falls short of expectations and often involves what seems to be a lot of shuffling between menus, harming scheduling efficiency. The design that works by timezone is not great where we have techs that are not bound by timezone but live close to a timezone boundary. Lacks ability to see what is already scheduled and do "what if" scenario, e.g. what if another order came up, where is it in relation to other orders / scheduled routes to help drop in late additions to the schedule.
What problems is the product solving and how is that benefiting you?
Multiple schedulers, multiple technicians, multiple weekly orders managed from a single platform.
Skedulo for dispatching
What do you like best about the product?
This software integrates fairly easily between our Salesforce platform and our app for our technicians. Changes we make in Skedulo are very quick to update.
What do you dislike about the product?
I would still like the ability to add our technicians as a starting/ending point in a route with the jobs without the need to assign a date and time first before we see the time duration between.
What problems is the product solving and how is that benefiting you?
Our old dispatching software was severely outdated. Skedulo is providing a replacement for that old software. We have a better way to block off time for events other than actual jobs in a schedule. Before, we had to make a note and hope that it was viewed by our techs.
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