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Skedulo Observation
What do you like best about the product?
The more you use it, the easier it gets.
What do you dislike about the product?
Some added features would be nice but i'm sure updates will happen.
What problems is the product solving and how is that benefiting you?
Skedulo makes communication and business operations more efficient and makes my job easier.
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Effective and Helps with Workflow
What do you like best about the product?
It allows me to keep track of projects by location, time, as well as the current status
What do you dislike about the product?
Haven't found an issue it has work very effectively for my teams
What problems is the product solving and how is that benefiting you?
Organization, information on one screen
Schedulo really does streamline getting jobs set out and scheduled with our staff.
What do you like best about the product?
The ability to schedulo, dispatch and upload documents to our staff.
What do you dislike about the product?
It can be slow at times or have issues with dispatching to our staff, we have been generally able to get around these issues.
What problems is the product solving and how is that benefiting you?
Schedulo allows us to schedulo and dispatch jobs easily from one platform. Allowing the business and its staff extra capacity by streamlining previous antiquated systems and processes.
My Skedulo Day
What do you like best about the product?
Very helpful to see location of destinations traveling to and different options on getting directions
What do you dislike about the product?
Does not always Sync data. Doesn't save changed all the time and have to retype them .
What problems is the product solving and how is that benefiting you?
It assists with listing facilities in order of travel and length of distance between each facility.
Perspective from the field user
What do you like best about the product?
Our office needs it to load work for the guys in the field. It works with SalesForce.
What do you dislike about the product?
From the field it is redundant to what we already use to start and complete our assigned work.
What problems is the product solving and how is that benefiting you?
I don't know why we use it, but I'm told we need it.
Good but could be better
What do you like best about the product?
Straight forward interface. User friendly
What do you dislike about the product?
to create a task is cumbersome and it isn't automatically synced with Google calendar
What problems is the product solving and how is that benefiting you?
Scheduling
Great tool that allow you to overview your operations.
What do you like best about the product?
It's very easy to use.
Allow me to overview everything.
Allow me to overview everything.
What do you dislike about the product?
I can't not use it on the app. It would be amazing to be able to overview everything from the phone.
What problems is the product solving and how is that benefiting you?
Booking and dispatching the team.
Overview the status of the work.
Overview the operation.
Overview the status of the work.
Overview the operation.
Skedulo has some great concepts, but it has not been reliable in my experience.
What do you like best about the product?
The option of note completion.
You can go back and manage your time
You can go back and manage your time
What do you dislike about the product?
the font and size is difficult to read.
The fuctions do not always work well.
The screen jumps around and your constantly scrolling back to find where you were.
the completion note section did not work for months, just a blank scree appeared.
Its not accessible
more cancellation reasons are needed or have an "Other" option and space to state the reason.
it does not work well with Outlook
It does not track travel time back
The fuctions do not always work well.
The screen jumps around and your constantly scrolling back to find where you were.
the completion note section did not work for months, just a blank scree appeared.
Its not accessible
more cancellation reasons are needed or have an "Other" option and space to state the reason.
it does not work well with Outlook
It does not track travel time back
What problems is the product solving and how is that benefiting you?
tracking time spent with clients.
Operation manager
What do you like best about the product?
User frendly and easy to navigate with the app
What do you dislike about the product?
Somtimes gliches and internet connection issues for field crew
What problems is the product solving and how is that benefiting you?
Solving scheduling issues and time keeping
Fabulous tool for scheduling resource and job
What do you like best about the product?
The optimisation takes all the 'human' effort out of trying to schedule jobs and the reosurces required to undertake those activities. It integrates well with our infrastructure to enable online booking, automation of notifications and tracking of job status, completion, time and management metrics
What do you dislike about the product?
The ability to edit an image 'in app' isn't currently available which means our team have to edit on a mobile device and upload - this is a GDPR nightmare to keep our teams phones clear of images
What problems is the product solving and how is that benefiting you?
Travel time between jobs, skill set availability and suitability for a job. Easy to use and present value metrics are a big bonus
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