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Reviews from AWS customer

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74 reviews
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External reviews are not included in the AWS star rating for the product.


    sayato p.

A complete solution, but we are far from easy and quick supervision without command line.

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Once configured, the solution works well and is very comprehensive.
What do you dislike about the product?
The documentation is sometimes unreliable. The menus and navigation are not very intuitive. There are some display bugs (menus that remain displayed, pages that crash). It remains long and difficult to supervise things that were not designed by Centreon and therefore are not in the plugins. Some checks that take 5 minutes to configure on solutions like INM take hours on Centreon. (example: raising critical alerts based on the event ID of a Windows server).
What problems is the product solving and how is that benefiting you?
It is a monitoring solution, so it supervises and sends emails and SMS when it becomes critical.


    Government Administration

Excellent supervision product

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
The tool is efficient and reliable for monitoring even complex infrastructure. The plugin catalog is very practical and allows you to avoid wasting time developing your own commands.
What do you dislike about the product?
A sometimes significant complexity for those who do not know its internal workings. This limits the use by insufficiently technical staff.
What problems is the product solving and how is that benefiting you?
Allows to know in real time the state of our IT system. Coupled with good mapping, this allows to control production impacts.


    Ercan K.

Centreon is a very effective tool

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Ease of installation, use, features
What do you dislike about the product?
We have the free version and we are limited to 100 machines. But I understand that.
What problems is the product solving and how is that benefiting you?
Centreon helps me a lot to prepare to take the step of anticipation.


    Information Technology and Services

My Take on Centreon

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
The UI is clean and easy to navigate, even for non-technical users. You can monitor large-scale environments with minimal friction
What do you dislike about the product?
While installation is relatively easy, populating the system with meaningful objects (hosts, services) can be time-consuming without automation tools
What problems is the product solving and how is that benefiting you?
Pre-configured templates and a dedicated data warehouse make KPI reporting straightforward.


    Computer Software

fully observability solution and easy-to-use

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
ease in implementation and integration with no complicated setup
What do you dislike about the product?
troubleshooting and documentation not easy to consult
What problems is the product solving and how is that benefiting you?
Dashboard for consulting application providing useful insights


    Enad a.

Solid tool for centralized infrastructure monitoring

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use & Centralized Monitoring

Intuitive web-based interface compared to raw Nagios.

Easy to centralize monitoring across on-prem, cloud, and hybrid environments.

Clear visualization of host and service statuses.
What do you dislike about the product?
Initial setup and configuration can be time-consuming.

Requires some knowledge of Nagios-style configuration, which might be complex for beginners.
What problems is the product solving and how is that benefiting you?
With its alerting and notification system, Centreon detects issues like service downtime, resource overloads, or abnormal network behavior before users are impacted.

Benefit: This improves uptime and reliability by allowing teams to take proactive action.


    Information Technology and Services

Data Center Solution | Field Service Engineer

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
What I really like about Centreon is how it gives me one clear view of everything in the infrastructure without having to juggle multiple tools. The dashboards are easy to tailor, so I can quickly see what actually matters. Plus, the huge range of connectors makes it simple to plug in different systems, and the distributed setup scales well as the environment grows. It just makes monitoring feel a lot more organized and under control.
What do you dislike about the product?
Honestly, the hardest part with Centreon is the setup and upgrades—they can be a bit technical and time-consuming if you don’t already have experience. Some parts of the interface also feel a little old-school compared to newer tools. Once it’s running it works really well, but getting there takes some effort.
What problems is the product solving and how is that benefiting you?
Centreon gives us a single place to keep an eye on everything—servers, networks, and apps—so we don’t waste time jumping between different tools. It helps us catch problems earlier, cut downtime, and overall makes the team’s job a lot easier.


    Mohamed Fouad F.

Great for Proactive Monitoring and Alerting

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
Comprehensive monitoring with support for a wide range of devices and protocols.

Customizable dashboards that make it easy to track KPIs in real time.

Strong alerting system with multiple notification options.

Flexible plugin architecture that allows integration with different tools.
What do you dislike about the product?
The initial setup can be complex, especially for newcomers.

Documentation could be more detailed in certain areas.

Scaling in very large environments requires tuning and proper architecture planning.
What problems is the product solving and how is that benefiting you?
We used Centreon for infrastructure and application monitoring in a mid-to-large enterprise environment. It helped us quickly detect outages, monitor performance trends, and proactively resolve issues before they impacted business operations.


    Steve K.

I like Centreon a lot

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Centreon is a great monitoring solution, with multiple ways to monitor endpoints. It is easy to use and implement and has a lot of integrations by default.
What do you dislike about the product?
Some plugins don't work like expected, and therefor i'm unable to monitor some devices i would like to monitor.
What problems is the product solving and how is that benefiting you?
Monitoring uptime and performance of our infrastructure.


    Marcos M.

Centreon is a tool that can provide insights and increase IT department performance

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Centreon is a powerful monitoring tool that can provide insights and increase IT department performance
What do you dislike about the product?
Dashboards is not user friendly and reports are unmanageable
What problems is the product solving and how is that benefiting you?
Incidentes reduction and prevention