We use the solution for daily, monthly, and yearly backups. We use it for data protection, backup, and replication.
External reviews
External reviews are not included in the AWS star rating for the product.
Affordable, fast, trustworthy, and enables easy reporting, managing, and troubleshooting
What is our primary use case?
How has it helped my organization?
It is a trustworthy tool for backups. We get daily reports. We know how many backups are running, how many have failed, and the reason for the disk and network failures. We can easily troubleshoot whenever the backup fails. Once, the database server crashed, and we had to rebuild the server. We were able to restore it from scratch. We recovered the data until six hours before the crash. We could restore every table, database, and transaction log properly.
What is most valuable?
We can take snapshots easily. The tool is fast and trustworthy. It is easy to report, manage, and troubleshoot. We can migrate the tool easily from one host to another host. We can create policies and set the retention period. We can easily change it anytime. We can easily expand the storage.
What needs improvement?
Granular-level backup is difficult. Restoring one email, file, folder, or database table is very hard. The vendor must work on visualization.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten.
How are customer service and support?
The support is not as good as we expect. Sometimes, we need to keep calling support. The line is busy. The support team does not resolve the problems on time. We face some delays.
How would you rate customer service and support?
Neutral
How was the initial setup?
We can easily install and uninstall the product. It is easy to deploy. I rate the ease of setup a nine out of ten. We need two days for deployment. It is easy to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The product is not that expensive. I rate the pricing a seven out of ten. It is economical.
Which other solutions did I evaluate?
Dell IDPA is a fantastic tool. We also use Dell IDPA. Every backup tool has unique features. Dell IDPA has a high throughput ratio. Veeam is very easy to manage. Other solutions have cloud features, but Veeam does not provide many such features. Barracuda is famous nowadays.
What other advice do I have?
I recommend the product to others. Almost every company uses Veeam. Overall, I rate the solution an eight out of ten.
Ensures backup management features while maintaining stability, quick deployment, excellent technical support and compatibility with various virtual machine environments
What is our primary use case?
We use it to backup our VMs.
How has it helped my organization?
It assists in enhancing data protection and recovery strategies, including disaster recovery scenarios where backups are replicated to alternative locations for additional redundancy. Additionally, these tools enable the scheduling of backups at specified intervals, ensuring that backup copies are retained for a defined period to facilitate recovery when necessary.
Veeam ONE helps in supporting risk management initiatives.
What is most valuable?
Backup management features are crucial for ensuring the reliability and automation of backup processes. These features enable automatic scheduling of backups, reducing the likelihood of human error associated with manual backup procedures. Additionally, they offer the capability to protect data consistently and reliably, mitigating the risk of data loss due to oversight or human error.
For how long have I used the solution?
I have been working with it for several years.
What do I think about the stability of the solution?
Stability is excellent; there have been no instances of technical issues or downtime experienced.
What do I think about the scalability of the solution?
The majority of our clients are enterprises.
How are customer service and support?
The quality of technical support is satisfactory. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We utilize various tools from different brands such as NEC, HP, and VMware. However, Veeam stands out as a superior option due to its ability to seamlessly integrate and manage multiple VM environments.
How was the initial setup?
The initial setup and implementation process is relatively straightforward. However, challenges may arise, particularly concerning data management, especially when dealing with large volumes of data. The complexity tends to increase as the amount of data grows.
What about the implementation team?
Deployment can be completed swiftly, typically within a month. However, the duration of tasks such as replication increases proportionally with the size of the data being handled.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable and falls within the average range.
What other advice do I have?
I would recommend it, although we've only utilized the backup feature. Overall, I would rate it eight out of ten.
Best backup solution for VMware over the last 10 years
Agent backups are great also for targetted backups of specific folders at a higher frequesncy than full backups.
Live migration of VM if you don't have a full sphere license.
Pretty simple to use, and support will help you fix any issues that arrise with a job as far as errors go.
Offers robust monitoring and reporting features and ensures businesses maintain high levels of data availability
What is our primary use case?
We use Veeam ONE mostly for data backup and recovery for virtualized environments.
What is most valuable?
One valuable feature of Veeam ONE for backup management is its dashboard, which offers a comprehensive view of backups and other essential data.
What needs improvement?
In terms of improvement, I have found Veeam ONE to be lacking in some areas. The reports are basic and not customizable, making it challenging to get detailed insights. Additionally, there are limitations with the reports if your backup schedule runs overnight. I hope they release a better version soon.
For how long have I used the solution?
I have been using Veeam ONE for two and a half years.
What do I think about the stability of the solution?
I would rate the overall stability of Veeam as a seven. While it is reliable for general backups and snapshots, it faces challenges with scale-out and Oracle backups. The Azure scale-out feature also presents stability issues, with most of our tickets revolving around that area.
What do I think about the scalability of the solution?
I would rate the scalability of Veeam ONE as a five out of ten. While it can scale, it is heavily dependent on factors like bandwidth and data volume. Our organization, being data-heavy, faces challenges with scale-outs due to bandwidth limitations. Smaller organizations might find it easier to scale without such constraints.
We have around ten users currently using Veeam ONE in our organization, overseeing the protection of approximately 3,000 workloads.
How are customer service and support?
I would rate Veeam's support as a nine overall. Tier one support can be weak, but tier two is excellent. We often need to escalate to tier two for resolution. Occasionally, issues require R&D involvement, but overall, support is reliable.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We chose Veeam over Commvault because it is simpler to use and more cost-effective. Commvault's complexity and lack of readiness for cloud backups made it less appealing. Veeam offered comprehensive backup solutions for on-premises, Azure, and Office 365, with fewer hardware requirements compared to Commvault.
How was the initial setup?
Deploying Veeam ONE in our organization took around one to one and a half hours. It was straightforward, it was just a matter of connecting to the server and following a few steps.
We handle maintenance and troubleshooting for Veeam ONE in-house with a team of two to three people. If we can't resolve issues internally, we escalate to Veeam support. We used to have weekly catch-ups during critical issues but now have shifted to monthly since there are no critical issues currently. Overall, it is a straightforward product that doesn't require frequent maintenance once set up.
What's my experience with pricing, setup cost, and licensing?
Overall, we find Veeam ONE to be reasonably priced, especially with our long-term deals. Its capability to manage various aspects of our infrastructure, including on-premises and Azure, adds significant value. While we initially tried Azure native backup, we found Veeam to be more comprehensive and user-friendly. Although we currently use two backup solutions, we are considering consolidating everything under Veeam in the future.
What other advice do I have?
We don't use Veeam ONE for monitoring our virtual environment due to compatibility issues with other software like Pulse SolarWinds. We primarily use it for backup activities. I have tested it and found it promising, but haven't run it extensively due to operational concerns.
I use Veeam ONE for proactive issue resolution by relying on its reports. If something isn't healthy, the report alerts me. Then I investigated further, like when it flagged issues with our proxy server's pricing. I don't check it daily; I schedule reports and review them, giving me a basic idea of what is happening. If I see unexpected issues in the report, I know where to focus my attention. While I don't use it for daily monitoring, it is handy for reporting.
Veeam ONE's reporting capabilities provide a decent overview, but I need more granularity for our data protection strategies. While the reports are okay, they sometimes lack the detail my team and boss require. I'm currently exploring ways to meet our need for more detailed reporting, such as tracking data scaled out to Azure.
Veeam ONE's analytics have helped us with IT decision-making by identifying issues like poor storage and repository node problems. Its focused view on backup infrastructure narrowed our troubleshooting scope. For instance, it highlighted discrepancies in backup deletion, leading us to uncover a bug in our current version.
I would recommend Veeam ONE for small organizations, but for larger ones needing granular reporting, it might fall short. Veeam is continually improving its features and aiming to compete at an enterprise level, but it is still evolving. Overall, I would rate Veeam ONE as an eight out of ten.
Which deployment model are you using for this solution?
Super Flexible and gets the job done
Veeam has saved the day more than once
Saved us from a major disaster
Has a simple setup process and an efficient disaster recovery feature
What is our primary use case?
We use the product to manage the data workloads for small and medium businesses.
What is most valuable?
Veeam Data Platform’s most valuable feature is replication.
What needs improvement?
They could offer a hardware appliance as a comprehensive, full-stack solution. At present, we have independent software and hardware for data backup purposes. Instead, they could provide all the necessary components in one single box. Additionally, they should add new features for containers to align with the landscape of new technologies and cloud-native applications.
For how long have I used the solution?
We have been using Veeam Data Platform for seven years.
What do I think about the stability of the solution?
I rate the platform’s stability a nine out of ten.
What do I think about the scalability of the solution?
Veeam Data Platform provides better scalability than Backup Exec in terms of time. It works smoothly without any complexities for workflow or database management.
I rate the scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We use Veritas, Commvault, and NetBackup to manage workloads for enterprises.
How was the initial setup?
The initial setup is simple. The installation process is swift. However, post-installation, the crucial aspect lies in the expertise of the implementing engineer to configure the tool effectively for scalability. We can deploy it on the cloud and on-premises as well.
What's my experience with pricing, setup cost, and licensing?
The product is inexpensive. They offer customizable licensing models including perpetual and subscription-based licenses. However, I recommend using Backup Exec for customers using Microsoft products such as Windows Server as it offers more flexible pricing models.
What other advice do I have?
The platform has a useful disaster recovery feature. Additionally, it has a good feature for instant recovery. However, a notable consideration arises when dealing with a scenario involving seventeen workloads, where customization may require the provision of two packs, each accommodating ten instances of Instant VM recovery. This setup could potentially result in having three VMs left unused.
I rate it a nine out of ten.
Comes with malware detection features that can detect malware before initiating a backup job for a server
What is our primary use case?
I worked on a project involving a multi-cloud environment, specifically backing up on-prem servers to the Azure cloud. However, the project was not completed due to financial issues between our company and the client. The technical configuration, such as creating a Veeam Data Platform plugin on Azure and connecting it with on-prem servers, was mostly done, but the project was halted before creating jobs. The challenges were financial and not technical. This was my first and last experience with such a multi-cloud project.
What is most valuable?
One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer.
What needs improvement?
The solution's pricing may be expensive compared to other products.
For how long have I used the solution?
I have been using the product for one and a half years.
How are customer service and support?
We have faced several issues with Acronis because their support hasn't been as helpful compared to Veeam Data Platform's support. It has been very supportive and has assisted us in many cases. Unfortunately, our experiences with Acronis support have not been as positive, leading us to discontinue working with Acronis for several months now.
How would you rate customer service and support?
Positive
What was our ROI?
The solution is worth its money.
What other advice do I have?
Veeam Data Platform has a significant difference compared to other tools or products. It is not very simple because it offers a lot of advanced features that can solve various problems in customers' environments. However, managing it is not difficult, but it's not as straightforward as Acronis, which is simpler because it focuses on core features like backup and simple recovery without many additional complexities.
I find that I rarely encounter issues with the product. One notable aspect is the simplicity of its licensing, especially when compared to other vendors. Additionally, with each use, I discover more features.
I rate the overall product a ten out of ten.