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    reviewer2335863

Offers offers various transport modes and integrations with storage providers and good simplicity, ease of use, and ease of deployment

  • January 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

My focus is on the business continuity and disaster recovery planning aspects.

So, I am working on the consultation part. My customers used Veeam for backup and sometimes for replication.

How has it helped my organization?

Veeam Data Platform has simplified data management and protection strategies. Compared to other vendors, Veeam stands out for its simplicity, ease of use, and deployment. 

So that's the main distinction of Veeam because nowadays, nobody hires a dedicated backup administrator. Not many companies do that. So, usually, there is one guy managing everything or a couple of guys managing everything all together. So Veeam made it a lot simpler. 

Usually, with the other vendors, they are much more capable, but they require expertise, okay, such as dedicated expertise, not shared resources. 

So, most companies, especially small and medium-sized companies, don't have the privilege to have a dedicated backup administrator. So they will have a general IT administrator administering their systems, etc. And then Veeam for these kinds of guys is just the jackpot because it just gets going. It does the compliance, and it does the backup, etcetera, and it's easy to use.

The recovery point objective relies on how Veeam offers different transport modes. However, there are integrations with various storage providers that can help reduce the RPO drastically. They also released their new continuous data protection feature, which can reduce the RPO to seconds, if not minutes. 

For the RTO, since back in the day, Veeam has been famous for their instant Veeam recovery and their Veeam Explorers, which can help conduct the VM restore in minutes or conduct the application granular restore, etc. So, almost all the time, Veeam reduces the RTO drastically.

What is most valuable?

The most valuable feature is the immutable Linux repository. Before that, customers needed expensive storage appliances to protect their backups. Now, they can use a regular server with Linux for secure storage, maintaining immutability against accidental deletion or ransomware.

Moreover, Veeam Data Platform manages and protects data across multiple cloud environments amazingly. From the console, Veaam has an appliance integration with Microsoft Azure. They have integration with AWS. They have integration with Google Cloud, and I can back up workloads on-premise and restore them to the cloud. I can back up workloads on the cloud and restore them to the other clouds, etc. It's amazing.

What needs improvement?

Veeam has been rolling out a lot of integrations lately. But compared to the other backup vendors, they are a little bit behind on the application support. 

Veeam does image-based backups, whether it be of virtual machines or physical workloads, and they are able to back up general applications like Active Directory, SQL, Exchange, or SharePoint. Sometimes, even Oracle and SAP. 

But still, there are many customers using other types of databases that Veeam does not natively support. For example, in the Linux area, MySQL and PostgreSQL are supported, but with many limitations. Like, if a customer is running a Postgres cluster, Veeam does not support that. 

If a customer is running a MySQL cluster, Veeam does not support that. But they support customers who have standalone instances of such workloads. So, I'd really like to see Veeam start to focus on supporting as many applications and scenarios as possible because that is the major difference between them and the other backup vendors.

So, supporting more applications and cluster scenarios is key. Especially cluster scenarios. 

For how long have I used the solution?

I've been working with the Veeam Data Platform since 2018, so about six years now.

What do I think about the stability of the solution?

Veeam Data Platform is stable if you're using the latest release what I mean by the latest minor release, not the major release. But whenever there is a new version of the software, just like any other software, it comes with its baggage of bugs. 

So, with the latest minor release of Veeam, it's pretty stable.  

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

Scalability depends. It depends on the environment. For example, in VMware environment, then Veeam is extremely scalable. However, for Nutanix environments, it's not as scalable.

For Nutanix, there's a component called the backup proxy that enhances backup performance. In VMware, I can deploy as many backup proxies as needed, bare node or bare cluster. 

However, on Nutanix, I'm limited to one proxy per cluster. The architecture there is scalable within the cluster by adding CPU and RAM to the proxy, but there's no way to add multiple proxies in Nutanix.  

I only deal with enterprise-level customers. But I have also worked with small and medium-sized businesses in the past. 

How are customer service and support?

The customer service and support are very good. It's one of Veeam's key distinguishing points.

So long as you communicate the issues properly and you follow up with them, then you will have an amazing support experience. Even if you have a bad support experience, they have an option for you to talk to a manager so that you can escalate things.  

How was the initial setup?

I would rate my experience with the initial setup a ten out of ten, with ten being easy. It's a very easy to deploy. 

Anybody can download Veeam Data Platform and install it on the same day. Then, integrating it with the environment will depend on the environment. 

Some environments are hard. Some environments are easy. Some environments are well-designed, so that's a different story. But in general, compared Veeam to other backup solutions, Veeam is the easiest to deploy.

What about the implementation team?

The time taken for deployment depends on the customer's environment. For example, if all the prerequisites are intact and the customer environment is fit enough, one week is enough to deploy Veeam anywhere.

So, it depends on customers. They are PIA when it comes to their environment, their details, etcetera. Maybe an implementation can take one year. But for others, it could get done in a couple of days. It depends. But from Veeam's point of view, it's easy. It's easy to configure. It's easy to work with, etc.

What's my experience with pricing, setup cost, and licensing?

From a distributor background, I've seen Veeam raise prices three times a year. With each new edition, they increase the price, making it hard to justify to customers. 

Their licensing model is simple and per-machine based, which is better than that of other vendors. However, they recently added a capacity-based backup for five shares. 

In general, my experience is that with every new feature or addition, there's a new price increase. In fact, last year, before I left the distributor, we increased prices a couple of times within the same quarter.

We have to justify it by mentioning added features and enhancements. Some customers accept it, while others complain about the rising price every year.

So, while Veeam's pricing isn't terrible even after the spikes, it's not stable.

It keeps increasing. Compared to other vendors, Veeam's pricing is good. But compared to the past five years, it's constantly increasing.

From my experience, all backup vendors should use capacity licenses, which control costs better. Veeam went for per-machine licensing to gain market share, and they succeeded. But that means they need to increase costs as they expand and add features. So, they have no choice but to keep raising prices.

What other advice do I have?

Thoroughly check compatibility. Veeam is amazing, but it has limitations. Even if someone says it works with your environment, double-check everything. Verify application versions and cluster support. This is the biggest challenge customers face. They buy Veeam and then discover unsupported cluster scenarios later because they didn't ask about specific versions or configurations. 

For example, a customer would buy Veeam, and then later on, the customer would discover that "I have a Postgres SQL database, but it is a cluster. Then, Veeam will not support its cluster." 

But during the initial phase,  the customer didn't check that point. 

I recommend all potential customers to carefully check compatibility with their existing systems, with all the details.

Based on my experience, it's been very solid. Moreover, Veeam is making many changes and improvements. I'd give rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Muhammad Ahsan S.

Robust Data Backup Solution

  • January 18, 2024
  • Review provided by G2

What do you like best about the product?
With nearly 4-5 years of hands-on experience, I have deployed Veeam Backup and Replication in various customer environments, showcasing its reliability and effectiveness. Veeam proves to be an excellent tool for backup and recovery, addressing the critical challenge of ensuring downtime-free recovery for applications and databases in the deployed environments. Veeam excels in fulfilling the backup needs of a customer's infrastructure, offering a comprehensive solution that ensures data integrity and recoverability. While Veeam outshines Veritas in many aspects, it's essential to acknowledge that Veritas has some competitive features. However, Veeam still stands out as the preferred choice due to its overall effectiveness and performance.
What do you dislike about the product?
Veeam Backup and Replication proves to be a powerful and reliable solution for backup and recovery needs, but there is room for enhancement, particularly in addressing high availability concerns for the backup server.
What problems is the product solving and how is that benefiting you?
Veeam has revamped its licensing model and product offerings, catering to both small and large-sized organizations under the umbrella of the Veeam Data Platform. Previously, users were limited to backing up and replicating their vSphere or hypervisor infrastructures. However, with the introduction of the Veeam Data Platform, users now have the flexibility to include any type of infrastructure, be it virtual, physical, or cloud-based. This marks a significant and effective change brought forth by Veeam, expanding its capabilities and adaptability to diverse IT environments


    Haris Hajlovac

A tool that offers scalability and stability along with simplicity

  • January 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Veeam Data Platform in my company to back up virtual machines and replicate them to offsite locations.

How has it helped my organization?

Veeam Data Platform reduced the RPO. In our company, one of the network monitoring systems is working on the DR side for some reason, which may be because of some problem with the IP provider, but we just managed to restore it from the replication on our main data system and data center, after which we got the system running in a few minutes. My company doesn't use the tool too much, though we use it in case we need to recover some data, which happened only a few times, after which the tool has been running smoothly. It is a great product.

What is most valuable?

There are no features of the product that I found to be specifically valuable to our company. I like the simplicity of the product. I like the overall product since it is a great tool that is available in the market.

Though I don't like the pricing model of the solution as it is constantly being made more and more expensive, it is a great product that my company likes.

What needs improvement?

Veeam Data Platform uses only a limited set of features. The product's pricing is an area of concern where improvements are required.

Our company will eventually renew the licenses, and then we will discuss internally the cost in the upcoming year because we don't have the time to switch to another solution. If my company gets a solution that does the same job as Veeam Data Platform for a lower price, then we may switch over to that product only because of pricing. Our company uses the tool for its features that allow for the backing up of virtual machines and SQL databases, so it is not a big deal to switch over to another solution since we don't have a very large system in that sense. My company only has around 15 to 20 virtual machines, so any tool that provides backup for the virtual machines and helps us with the replication to another location is okay for us.

For how long have I used the solution?

I have been using Veeam Data Platform for a year or two. My company is a customer of Veeam. Currently, I use Veeam Backup & Replication v12.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

In our company, only two people use the solution.

The tool is used for its backup capabilities every two to three days. For some of the virtual machines in our company, the tool's backup capabilities are used every day while we only monitor the logs, during which, if there is something to be resolved, then we jump in and resolve it.

How are customer service and support?

I don't even remember if we faced any technical issues with the solution in our company, because of which we had to consider raising a ticket with the product's technical support team. In our region, there are some people with whom I was in touch, some of whom were and some still are Veeam employees, who are doing a great job and with whom our company is satisfied. Most of the consulting parts related to the solution were taken care of by our company with the help of the local people or technicians in the Adriatic region. The documentation part of the product is okay.

How was the initial setup?

The product's initial setup phase was easy to handle, and it was not a big deal. In our company, we will eventually install a tape library in backup within the next few months. In our company, we will have to figure out how the integration of Veeam Data Platform with a tape library needs to be done. From our company's experiences with Veeam Data Platform until now, we are happy and really satisfied with the product.

The solution is deployed on an on-premises model.

The solution can be deployed in a few days.

What about the implementation team?

I deployed the tool by myself without any training, and I felt it was very easy.

What was our ROI?

Though the tool is an expensive product, it is worth the money since it does the job.

In our company, we use the Veeam Data Platform for the protection of our data, especially if we get stuck with any malware or damage in our information system, but we don't have to face such scenarios. Our company uses the product as a backup of our data, so I don't see any ROI, to be honest. I hope that the tool's use in our company does not reach a point where we need to evaluate the return on investment. Presently, there is no return on investment, and it only involves costs for now.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

Which other solutions did I evaluate?

I did not have to evaluate the other products in the market since I bought Veeam Data Platform owing to the fact that I knew some of the employees at Veeam in my region.

What other advice do I have?

In our company, we will introduce Veeam Data Platform as a backup for Office 365, with which we will reduce the total instances that we are protecting because we have already removed some virtual machines. After the aforementioned process is followed, we will eventually revise our license for backing up our data that is hosted on Office 365 platform, and then we will use even more features, after which we will know how that works. Basically, we are very happy with the solution. In our company, we don't even have upgrades to deal with since they are being taken care of very smoothly by Veeam.

I recommend the product to those who plan to use it, and I still recommend it to a lot of the people who use the community version of the tool, which is also great for small infrastructures.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises


    Anas Kunnathiyil

A straightforward solution that is compatible with almost all other products

  • December 20, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veeam ONE for our VMware backups and our VMs in VMware.

What is most valuable?

Veeam ONE is a straightforward solution and compatible with almost all hardware.

What needs improvement?

Veeam ONE should make available notifications through SMS.

For how long have I used the solution?

I have been using Veeam ONE for five years.

What do I think about the stability of the solution?

I never had any issues with the solution's stability. One of our servers had a ransomware issue. We isolated it to the system, restored it from Veeam ONE, and protected it.

I rate Veeam ONE an eight out of ten for stability.

What do I think about the scalability of the solution?

Veeam ONE is a scalable solution. Around 400 users were using Veeam ONE in our organization.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

The solution’s initial setup is easy.

What was our ROI?

We have seen a return on investment with Veeam ONE. Veeam ONE was the best option in the market at the time. It's very economical and quite suitable for our infrastructure.

What's my experience with pricing, setup cost, and licensing?

Veeam ONE is moderately priced, where it is neither expensive nor cheap.

What other advice do I have?

Overall, I rate Veeam ONE an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Barna Kosa

A highly stable product that provides excellent backup features and has a proactive support team

  • December 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is used for backup and restore. It can also be used for VM replication.

What is most valuable?

I like almost everything about the product. Backup and restore features are valuable. They develop everything. If a competitor invents a new feature, the vendor also implements it.

What needs improvement?

The product must provide better security. It must provide an integration with a tool that has ransomware protection.

For how long have I used the solution?

I have been using the solution for about ten years.

What do I think about the stability of the solution?

The tool is rock solid. It is very, very stable.

What do I think about the scalability of the solution?

There are huge systems for which Veeam is not big enough, but we can partition the big environment and install several Veeam instances. The tool scales very well. We face no issues. The product is suitable for the smallest to the biggest enterprises. There is a free community edition that is limited to ten virtual machines. If we buy a license, we can scale up to 1000 instances.

How are customer service and support?

The support is one of the best I have seen. The team has a quick response time and provides quality feedback. The team is proactive. I am really happy with the product.

Which solution did I use previously and why did I switch?

I have worked with IBM and Data Protector. Veeam is better because it focuses on a single product.

How was the initial setup?

The initial setup is simple. With just a couple of clicks, we can install the product. However, it depends on how complex the environment is. Compared to other products, it is quite straightforward. We mostly deploy the solution on-premises. However, we can get opportunities to implement the cloud version as a service provider or back up an organization’s cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price is not low, but we get value for our money. We don't want a cheap product. We want a good product. The tool is reasonably priced for the quality it provides.

What other advice do I have?

I recommend the solution to others. There is some room for improvement. Overall, I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Julien Jacques

A product that is easy to use and provides good visibility to users

  • December 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use my company mostly to monitor Veeam O365's licensing and backup. In our company, we don't use it for infrastructure monitoring.

What is most valuable?

The most valuable features of the solution stem from the fact that it works well for our company. The main feature we use of Veeam ONE in our company is Veeam O365.

What needs improvement?

I have no visibility on what needs to be improved in the solution.

For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs. The aforementioned area can be considered for improvement in the solution. The price of the product should be reduced.

For how long have I used the solution?

I have been using Veeam ONE for six months to a year for two of our infrastructures.

What do I think about the stability of the solution?

Since I haven't received any feedback from my team related to the stability of the product in our company, I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

I don't have any visibility over the scalability options offered by the product.

Only two or three people in my organization work with the solution.

How was the initial setup?

The product's initial setup phase was straightforward.

I wasn't involved in the initial setup phase of the product.

The solution is deployed on an on-premises model.

The solution can be deployed in less than half a day.

Though I am not sure about how many people are required to take care of the deployment and maintenance of the product, I am sure that the two or three people who use the solution handle it.

What was our ROI?

With the use of Veeam ONE, our company was able to identify technical problems in our Veeam infrastructure, and we were also able to do some optimization work with its help.

What's my experience with pricing, setup cost, and licensing?

My company needs to pay towards the licensing cause attached to the solution on a monthly basis as my company operates as a service provider. The product is expensive.

Which other solutions did I evaluate?

My company did not evaluate other options against Veeam ONE.

What other advice do I have?

The product fits well according to the needs of our company.

Veeam ONE is a simple product that is easy to use, and it provides good visibility of the environments in which it functions.

I rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Jatindra D.

Extremely simple, natural and useful software for Backups and Recoveries

  • December 16, 2023
  • Review provided by G2

What do you like best about the product?
Veeam Data Platform is crazy simple and effective for backups and restoring stuff. As someone who's super into building mobile apps, I've gotten a lot of good use out of it. Setting up backups is easy peasy, and scheduling them to run automatically is clutch since I don't have to constantly baby sit. The portal makes checking on stuff smooth too and
What do you dislike about the product?
i dig how detailed but simple they make bringing back your data. Its been mad reliable for my workflow. But sometimes the app takes longer than I'd like to open up, especially if my WiFi is being sketchy. A little annoying when everything else is so smooth.
What problems is the product solving and how is that benefiting you?
Anyway Veeam's backup system has totally solved my data protection headaches. Knowing my app data is secure and I can grab it whenever I need to is a huge weight off my shoulders. I waste less time panicking about losing data, and get to focus more on building dope apps and innovating. It's made me way more productive.


    Ismail Kücük

Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

How has it helped my organization?

It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

What is most valuable?

The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

What needs improvement?

I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

For how long have I used the solution?

I have been working with it for two years now.

What do I think about the stability of the solution?

I would rate its stability eight out of ten.

What do I think about the scalability of the solution?

Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

How are customer service and support?

The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

How was the initial setup?

Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

What about the implementation team?

The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

What was our ROI?

I would rate it ten out of ten in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

Which other solutions did I evaluate?

We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

What other advice do I have?

It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Ratnodeep Roy

Efficient and reliable data protection for various virtualized environments offering user-friendly interface, comprehensive feature set, and cost-effectiveness

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

For our clients, the optimal use case depends on their specific requirements. It excels in safeguarding commercial machines, physical servers, and diverse workloads, including those hosted on AWS EC2 instances. It proves highly effective in managing databases, catering to various platforms such as Cisco and Oracle, and addressing the unique needs of different clients.

What is most valuable?

The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features.

What needs improvement?

Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation.

For how long have I used the solution?

I have been working with it for more than five years.

What do I think about the stability of the solution?

I would rate it stability capabilities eight out of ten.

What do I think about the scalability of the solution?

It offers excellent scalability. Our clientele typically consists of small, medium, and enterprise businesses. I would rate it nine out of ten.

How are customer service and support?

I would rate its technical support services ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. I would rate it ten out of ten.

What about the implementation team?

The deployment process typically takes two to three hours.

What's my experience with pricing, setup cost, and licensing?

It is highly cost-effective when compared to other solutions. With only one license needed, all features can be enjoyed, eliminating the need for separate licensing for individual components.

What other advice do I have?

We recommend using it because of its simplicity. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Reeta S.

" One stop solutions for all business- from data security to data freedom"

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Living in the digital era where a major asset of any industry is “data” and data breach is common problems in today’s world. To secure your data, Veeam data platform has brought three combined services to protect your data- it secures your data, receiver your data, enhances the data accessibility, to use it from anywhere and get complete backup.
What do you dislike about the product?
Multiple windows servers are required and the install base is too large.
What problems is the product solving and how is that benefiting you?
Veeam features to provide better data integration deployment, it evaluates & contracts the data, better service support and best product capabilities. Ensure security and improve compliance. Improves the business process outcomes by reducing the risk. Facilitate to restore your data in its cloud partner like Amazon or Azure.