The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.
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A scalable and easy-to-configure solution that has a simple and easy-to-manage interface
What is most valuable?
What needs improvement?
SureBackup is sometimes a bit difficult to use.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The solution is quite stable. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.
How are customer service and support?
Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.
How was the initial setup?
The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.
What's my experience with pricing, setup cost, and licensing?
The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
A scalable and seamless product that is user-friendly and provides excellent support
What is our primary use case?
We use the solution for the backup of the servers on-premise. We also use it to back up our mailbox.
What is most valuable?
The solution is very user-friendly. I find the compression rate to be very good. It's very easy to go through the restoration process to locate an individual file.
What needs improvement?
It would be better if the solution presented the number of servers and the success rate on the dashboard. Currently, we have to click on user history or get it through emails.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
The solution is scalable and seamless. We have about 80 users in our organization.
How are customer service and support?
The support is good. When I had an issue, the team was very receptive and provided the assistance required through remote sessions. It was very, very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Backup Exec. We then switched to Veeam ONE because it is very practical and has different applications integrated with it.
How was the initial setup?
The deployment took two days.
What about the implementation team?
The service providers did the implementation. The solution is easy to maintain. The number of people required for maintenance depends on the size of the business. We need one person to maintain the product in our organization.
What's my experience with pricing, setup cost, and licensing?
I find the pricing to be okay. We have to pay for the license yearly. There are no additional costs associated with the product.
What other advice do I have?
Veeam ONE is a very good product. The usage depends on our organization, whether we're using Linux or Windows. It's compatible with all. The product is seamless. Overall, I rate the solution a ten out of ten.
Great support, fast and optimal functions
What do you like best about the product?
schaduled backup jobs, possiblity to add cloud backups, fast recovery
What do you dislike about the product?
maybe interface can be more modern, otherwise its fine
What problems is the product solving and how is that benefiting you?
It helps to have regular backups full and incremental and restore our systems and files if needed
Setting up Veeam was seamless and straight forward to use
What do you like best about the product?
Set being as straight forward as it is now
What do you dislike about the product?
Trying to troubleshoot certain issues and not being able to figure out what is causing the issues without having to call support
What problems is the product solving and how is that benefiting you?
It is providing backup and replication for our production servers and impleting in our Diaster Recovery effor
Veeam - Historically Reliable and this is no different.
What do you like best about the product?
Veeam - Historically Reliable and this is no different. Easy to use, easy to secure.
What do you dislike about the product?
New Versions come frequently and the learning curve for the whole team can be steep.
What problems is the product solving and how is that benefiting you?
Backing up data accross the cloud and securing the data.
Veeam is great
What do you like best about the product?
We rely on Veeam to make sure our backups are safe, secure, and reliable when needed. We've never had a problem
What do you dislike about the product?
Can't think of anything negative to talk about with Veeam at this point.
What problems is the product solving and how is that benefiting you?
Backups and replication between multiple sites
Leader in Backup Space
What do you like best about the product?
Veeam is very flexible in how you can configure it, it's hardware agnostic, and it's cost effective. It can meet any design and use case requirements ranging from small businesses to large and complex businesses. It's included utilities for AD, Exchange, and SQL are top notch, way better than any of the other similar utilities from other backup solutions.
What do you dislike about the product?
Veeam requires configuration and a bit more hands on management and administration because it is such an open and flexible platform. It is not set it and forget it, so if it's not setup correctly, you can expose yourself to risks from ransomware and hacking to poor performance.
What problems is the product solving and how is that benefiting you?
Veeam helps us meet our backup and restore requirements, while giving us better flexibility, better performance, at a lower cost than the backup solution we switched from.
We have had good luck with Veeam
What do you like best about the product?
It was easy to use. We had good luck with the product receiving backups.
What do you dislike about the product?
I did not have any problems using Veeam.
What problems is the product solving and how is that benefiting you?
It allowed us to have easy recovery of files as needed
Veeam has been great for our backup! Restores are easy.
What do you like best about the product?
The ease of restoring files, folders, etc with Veeam has been great.
What do you dislike about the product?
I haven't found any issues with Veeam platform so far.
What problems is the product solving and how is that benefiting you?
Makes the backup and restore processes easier. I also appreciate the support Veeam gives when we have issues.
I've worked in IT for over 25 years. Veeam is the best data backup product I've used.
What do you like best about the product?
It works, is flexible, has lots of capabilities, and the licensing model fits our small business.
What do you dislike about the product?
I really do not have any downsides to mention... and I'm not shy about pointing those out.
What problems is the product solving and how is that benefiting you?
We use Veeam to backup our entire infrastructure (for day-to-day data restoration purposes) and also for whole-VM restores (which falls more under disaster recovery). We also use it to maintain an air-gapped backup, which is crucial for malware/ransomware protection and recovery.
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