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Reviews from AWS customer

2 AWS reviews
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713 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

physical, virtual, cloud veeam can do it all

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Veeam is our backup software par excellence that we recommend and use with our customers, the integration with veeam one is great and for us it is easy to carry an implementation to be used easily, for us the frequency of use is daily since we have from vms to SAP and so far the support has been helpful in all its functions.
What do you dislike about the product?
L1 support are not very accurate, they need to get better at it.
What problems is the product solving and how is that benefiting you?
restore virtual machines that have been deleted by the customer.

restore machines that have been infected with malware.


    Daniel P.

Ease of use was good for a myriad of users. I like the transparency in seeing all data

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Transparency and eas of use of the platform
What do you dislike about the product?
It's bloated a bit too much in and starting to look like other players in the field
What problems is the product solving and how is that benefiting you?
All of our data has been with Veeam for 10+ years. Our company has the confidence and understanding of what we are using and how to access/replicate or recover data as needed.


    Buddhika Thennakoon

Offers easy-to-navigate features but needs improvement in technical support

  • June 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

My company uses Veeam's available tools on an on-premises model. We don't have a cloud workload. We aim for the on-premises replication and backup application through Veeam.

Veeam ONE is used as a backup for all of our critical workloads. My company also does the replication part with DR. Veeam ONE, which is used for centralized monitoring and for all the workloads, so it will give us some kind of capacity planning and performance recommendations.

What is most valuable?

The most valuable feature of the solution stems from the fact that the replication part can be managed with some kind of automatic switchover capabilities as well, which is a good feature available compared with other products. We won't have to deal with the servers with different IPs that are segmented since Veeam ONE automatically takes care of it. We can also do a switchover from primary DB to DR or DR to primary DB, and it is somewhat very easy and user-friendly, especially if you compare it with other products. The tool provides an easy-to-navigate feature of all the functionalities it has for its users.

What needs improvement?

There are certain shortcomings associated with the virtualization infrastructure. If it is possible to have some kind of infrastructure that provides application visibility, then it can be a huge advantage for the users.

I would like to expand a total maintenance solution for the infrastructure side which can include applications, storage, and everything. Veeam ONE will be confined to some VM resource-level solutions, but I think it needs to grow beyond that.

I want the product to be available at a cheaper rate.

For how long have I used the solution?

I have been using Veeam ONE for more than four years. I am a customer of the tool. I think my company uses Veeam ONE 7.0, which is the latest version of the product.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a six out of ten. Introducing a cloud version of the tool can increase its scalability.

Only the administration people use Veeam ONE, which consists of around two or three people.

The product is used on a daily basis.

There is no plan to increase the number of users associated with the product.

How are customer service and support?

There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not available to provide support services. I rate the tool's support services as a three out of ten.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Currently, our company uses Barracuda Spam Filter and Barracuda Email Security Gateway. My company also uses an open-source ESP tool for email security. I have experience with Commvault and Veritas.

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy to set up, I rate the product's initial setup phase a seven out of ten. With the configuration part, the lack of technical people, like engineers or local engineers, to do the setup part is an issue, and it is the only difficulty that we have come across.

During the product's deployment phase, there are a few configuration issues while doing certain kinds of activities.

The solution is deployed on an on-premises model.

The solution can be deployed in one or two days.

One person can deploy the solution.

What was our ROI?

I think the tool saves us time and effort when doing any type of activity.

What's my experience with pricing, setup cost, and licensing?

On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten.

Which other solutions did I evaluate?

I evaluated Veeam ONE against Commvault. Veeam ONE's replication capability is better than that of Commvault.

What other advice do I have?

The product has improved data management tasks, especially in the area of capacity planning. The capacity planning provides suggestions on which VMs where oversizing is required or whether there is under sizing that is required.

The analytics capabilities have helped our company's decision making processes since based on the tool's capacity planning feature, we will know what will be the resource consumption. Based on the resource consumption part, we can decide whether we need to go in with another resource allocation or do we need some kind of a hardware upgrade. It is possible to have an initial budget allocation based on the usage of the resources.

I am satisfied with the product.

I rate the tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises


    OmobolajiOlaloku

Intuitive, easy to use, and provides excellent backup features

  • June 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution to manage virtual machines.

What is most valuable?

The backup features are valuable. Veeam is a good application. It is easy to use and intuitive. I do not have any complaints. I prefer using Veeam because it can back up virtual machines.

What needs improvement?

The product must be able to perform different types of backups.

For how long have I used the solution?

I have been using the solution for a year.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is easy to scale. It is very straightforward. The solution is required for all tiers of businesses. It can be used for the critical machines in our environment. However, small and medium businesses may not be able to afford it.

How are customer service and support?

The support team must improve the response time.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The price is a bit high. The tool could be cheaper.

What other advice do I have?

I will recommend the tool to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    sumit s.

Disaster Recovery Solution : Veeam Backup & Replication

  • May 24, 2024
  • Review provided by G2

What do you like best about the product?
Veeam provides robust backup and recovery solutions for virtual, physical and cloud based environment, ensuring that all data across various platforms is securely backed up.
What do you dislike about the product?
Some users find Veeam's pricing model to be comlex and expensive, especially for smaller businesses ornthose with limited budgets.
What problems is the product solving and how is that benefiting you?
Data loss due to hardware failures, accidental deletions, cyber attacks or natural disasters.


    MagnoCastellar

Protects data and has fast virtual machine restoration using duplication for quick backups

  • May 21, 2024
  • Review provided by PeerSpot

What is our primary use case?

I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.

What is most valuable?

The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.            

For how long have I used the solution?

I have been using Veeam Data Platform for the past two years. 

What do I think about the stability of the solution?

As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.

What do I think about the scalability of the solution?

I'd rate the scalability of this solution as an eight out of ten. 

How are customer service and support?

I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease.  The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.

What was our ROI?

I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.

What's my experience with pricing, setup cost, and licensing?

We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.

Which other solutions did I evaluate?

Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.

What other advice do I have?

I would rate Veeam Data Platform an eight overall.


    Emily K.

Easy and secure backups with Veeam Backup & Replication.

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
I am so grateful to Veeam Backup & Replication for making my daily and weekly backups such a breeze. The automated features guarantee that our backup processes are not delayed, which is very important for the DR planning and execution. The security features are of the highest quality, thus I am assured that our data is safe. Besides, it is very easy to use and well-documented which saves me time when I am configuring and managing backups.
What do you dislike about the product?
The only small problem is that the licenses can be quite pricey, especially when you have to protect many machines. Besides, the monitoring feature through Veeam One is not free and therefore we need two licenses which seems like an extra switch.
What problems is the product solving and how is that benefiting you?
Veeam Data Platform is the solution to the problem of unreliable backups and complicated disaster recovery processes. The automated backups and strong security features of CrashPlan let me concentrate on the other important things without being afraid of data loss.


    Mohamed Hosni

Used to back up our more than 100 virtual machines

  • May 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to back up our more than 100 virtual machines.

What is most valuable?

The most valuable feature of the solution is its backup feature.

What needs improvement?

Veeam Data Platform should improve its air gap backup features.

For how long have I used the solution?

I have been using Veeam Data Platform for four to five years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Around five engineers are using the solution in our organization.

I rate the solution’s scalability ten out of ten.

How was the initial setup?

The solution’s initial setup is very easy.

What about the implementation team?

The solution’s installation was very fast.

What's my experience with pricing, setup cost, and licensing?

Veeam Data Platform has very good pricing.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a nine out of ten.

What other advice do I have?

I work with the updated version of the solution. I would recommend Veeam Data Platform to other users.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Carlos Arriaga

Works as a backup solution during emergency scenarios

  • May 02, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product as a backup solution during emergency scenarios. 

What is most valuable?

One thing we like about the product is that it's good and not as expensive as similar products. Right now, there are different ways to back up your information—you can back up directly to a disk or the cloud. It allows you to have various kinds of repositories.

What needs improvement?

It would be nice to see more affordable training options for individuals who want to enhance their skills. Some people I know have been interested in training courses, but they found them too expensive.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable product. 

What do I think about the scalability of the solution?

I rate Veeam Backup & Replication's scalability as nine out of ten. 

How are customer service and support?

The product is stable and takes care of everything we need. We've only had to ask for support a few times, but each time, they've been really helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The main difference between the solution and its competitors is based on pricing. Other products are more expensive. 

How was the initial setup?

Veeam Backup & Replication's installation is simple. 

What was our ROI?

Every backup solution is like car insurance. You'll see the return when you have a problem. If you don't have any problems, you won't see the value of a backup solution. You realize the value when something goes wrong. It helps you feel more confident that you can recover the information if something happens to your company.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is cheap. 

What other advice do I have?

I rate the overall tool a nine out of ten. 


    Security and Investigations

Easy to use for our needs/

  • April 26, 2024
  • Review provided by G2

What do you like best about the product?
The product solve our back up issues. We have solid backups now.
What do you dislike about the product?
hoping to get a long term validity of renewal for long term use with discounts.
What problems is the product solving and how is that benefiting you?
We have use an outdate backup solutions and we needed more features that veeam offers.