BigPanda
BigPandaExternal reviews
122 reviews
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The Unified Analytics launch was an exciting experience with great reps from different businesses
What do you like best about the product?
I liked the polls that were used to gauge how we used monitoring tools and allowed us to provide direct feedback
What do you dislike about the product?
I think the presentations were great but oftentimes, other data that wasn't being shared on camera was being discussed, so it got difficult to follow along
What problems is the product solving and how is that benefiting you?
BigPanda allows us to quickly and easily monitor alerts from a number of different tools so that we can quickly identify end-user problems and address them
BigPanda is amazing!
What do you like best about the product?
We are able to send all of our alerts to BigPanda in order to perform event correlation before any initial triage is performed.
What do you dislike about the product?
Waiting for unified analytics, but it will be launching soon.
What problems is the product solving and how is that benefiting you?
Overall event correlation helps save time when seconds count.
BigPanda is a cool tool for alerts and incident management
What do you like best about the product?
BigPanda serves as an unified platform for our alerts from multiple software systems. BigPanda support is great!
What do you dislike about the product?
I haven't found anything I dislike so far.
What problems is the product solving and how is that benefiting you?
BigPanda helps us monitor our devices and networks. It serves as an united platform for our alerts from multiple software systems. It makes system management a lot easier.
Recommendations to others considering the product:
Do a POC to confirm value to your business.
Monitoring made easy
What do you like best about the product?
The support team is amazing. The overall BigPanda team has helped our team with some strange things, but also without getting upset or putting us on a backburner.
What do you dislike about the product?
I haven't found anything so far. There are a few quirks with the environment, but I believe that's to be expected considering the variations and configuration with different organizations.
What problems is the product solving and how is that benefiting you?
Monitoring devices and networks. Correlating things in an automated fashion will make things a lot easier to manage overall. It removes some of the need for human interaction.
Easy to use and integrate
What do you like best about the product?
Simplified dashboard and best support team
What do you dislike about the product?
All good with the product and don't see any problem as of now.
What problems is the product solving and how is that benefiting you?
It serves as an unified platform getting alerts from multiple software.
This is one on the best monitoring tool
What do you like best about the product?
Bigpanda is very easy and simple to understand.
What do you dislike about the product?
There is no dislike about the bigpanda here
What problems is the product solving and how is that benefiting you?
There was problem in sharing the ticket, so that has been fixed.
Great easy to use product
What do you like best about the product?
Everything is on the one system. No hunting or additional information.
What do you dislike about the product?
adding nodes can be a bit complicated, and not easy to use.
What problems is the product solving and how is that benefiting you?
all our alerts come into 1 system, easy to manage and escalate from BP
An easy to use product
What do you like best about the product?
The ability to group alarms together from our monitoring servers
What do you dislike about the product?
Well there are several things that I dislike, bees for example.
What problems is the product solving and how is that benefiting you?
The ability to see several alarms when all grouped together to determine failure somewhere in the network
BigPanda provides Event Correlation and Single plane of glass dashboard
What do you like best about the product?
Unified dashboard and out-of-box integration
What do you dislike about the product?
All good with the product and don't see any problem with the solution
What problems is the product solving and how is that benefiting you?
We don't need to use different dashboard to visualize the infrastructure monitoring.
Have been using big panda for sometime, it is highly customizable and has helped in reducing noise
What do you like best about the product?
Have been using big panda for sometime, it is highly customizable and has helped in reducing alert noise, to a great extent. Interface is easier, environment creation is easy. Correlation has really helped administrators and team members to work only on actionable alerts. it is easy to identify flapping alerts and new change management integration helps in identifying alerts which are recurring over a small period of time.
What do you dislike about the product?
Unfortunately tags and environment misconfiguration are not easily distinguishable during implementation and we get to know if they didn't work as intended, after some time. Need early detection. And best practices from big panda. Slack integrations do not have bidirectional communication, which makes it difficult to integrate with slack. Some customizations are missing, like having an incident number to the alert, reporting based on same.
What problems is the product solving and how is that benefiting you?
email based integrations, which can generate several thousand alerts per month, ended up creating 1000 alerts, which got correlated further and ended up as few 100 actionable incidents in bigpanda. something which was impossible to monitor with a small team, became easy to monitor. It is acting as a dashboard, no need to login to multiple tools, it save lot of time.
Recommendations to others considering the product:
It is easier to configure, it can solve complex alert management. However you should always consult vendor for best practice regarding implementation, as it can really help.
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