Brex
Brex Inc.Reviews from AWS customer
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Brex is the best.
What do you like best about the product?
Very simple and straight forward signup process. CC without personal guarantee was a plus for us. Zero transaction fee domestic and international. In a year of using Brex we have only had minor issues 3 times - and all 3 times they were resolved with a simple live chat with Brex support - didn't even have to pick up the phone. We're ecstatic to have found Brex!
What do you dislike about the product?
The website asks for Multifactor Authentication every single time, even if it's on a device that was saved as trusted. It's tedious but this is really the only negative thing I can think of.
What problems is the product solving and how is that benefiting you?
The main benefits for us are international transfers with no fees (saves us hundreds every month) and the ability to have a reward program credit card as an NR alien without an SSN or ITIN.
Finally an Easy System to Allow Responsible Employee Spending without Expense Reports
What do you like best about the product?
We love that Brex combines easy-to-use UI with endless flexibility. Now any employee of the company can easily request and use prepaid cards to get shit done.
What do you dislike about the product?
The only downside to Brex is that we didn't find it until 2021.
What problems is the product solving and how is that benefiting you?
Eliminated painful expense reports. Approvals on expenditures are concrete and real-time. Everyone in org can move faster to execute.
Brex makes reporting expenses very simple, removing the need to keep up with dozens of receipts
What do you like best about the product?
The text that is sent after completing a transaction and the ability to reply with a picture of the receipt.
What do you dislike about the product?
N/A. I have not found any feature I dislike or any feature I wish it included.
What problems is the product solving and how is that benefiting you?
Losing miscellaneous receipts on business trips. Time and effort saved while improving reporting
Brex is awesome
What do you like best about the product?
No minimum balance and awesome customer service
What do you dislike about the product?
Customer service can sometimes be over text and email
What problems is the product solving and how is that benefiting you?
None
Recommendations to others considering the product:
None
Positive Experience
What do you like best about the product?
The online portal works faster than any banking app I've ever used. I can also seemlessly upload receipts and associate costs with categories or events.
What do you dislike about the product?
I currently have no complaints about Brex.
What problems is the product solving and how is that benefiting you?
Easy to adjust spending limit makes it easy for our CEO to increase my ceiling as needed. Critical for a startup.
manager
What do you like best about the product?
easy to keep track of receipts and customer service is very helpful
What do you dislike about the product?
I hated when my card was locked in the supermarket
What problems is the product solving and how is that benefiting you?
I haven't realized any benifits yet but it is very convenient to use
Brex is what I need for my small business to help establish business credit and monitor expenses.
What do you like best about the product?
Brex is user-friendly. I like that it labels all my expenses electronically without having to rely on additional software. This has been beneficial to me as a start-up as my business resources were limited. Also, this has been an introduction to strictly online banking. I feel I've become acclimated with the online arena of business banking and due to Brex. As my company grows, I already see where Brex fits into that. I know I won't need to chase anyone down and investigate expenses as it's all reported and ready for my viewing from my account dashboard. I'm new to this experience for me and plan to continue as my ventures expand.
What do you dislike about the product?
My biggest disappointment was that Brex did not integrate with the invoicing services I'd chosen. However, that was not a big deal. I was able to switch service providers, and Brex fit in perfectly.
What problems is the product solving and how is that benefiting you?
Documentation of expenses. No need for me to keep notes etc. Brex has taken care of that. I can focus on other business details that require my attention. As a startup, it's not easy to keep up with all the tasks involved in running a business. With so many hats, I can lay the charge of expenses down to rest.
Recommendations to others considering the product:
For secure capital, expense tracking, and building business credit, Brex is an excellent option.
Honestly, the best free business banking solution I've ever used.
What do you like best about the product?
The interface/experience is top-notch, the rewards are incredible, and the customer service is fast and ultra-helpful. No bad marks from my end so far.
What do you dislike about the product?
The onboarding/application process is a bit heavy, but prefer knowing that they are thorough and that this isn't just for any random small business.
What problems is the product solving and how is that benefiting you?
I needed a free, online banking account for my expanding brand and sub-brands/DBA's to bank with.
Brex makes it simple
What do you like best about the product?
Takes the work out of a company credit card by smartly categorizing expenses.
What do you dislike about the product?
Nothing to complain about...and I am typically hard to please.
What problems is the product solving and how is that benefiting you?
Keeping track of expenses without having to hire accounting staff.
100% Recommended
What do you like best about the product?
How easy it is to use, the cashback program & the shopify integration
What do you dislike about the product?
Cashback could be higher. It could be great to have more currencies.
What problems is the product solving and how is that benefiting you?
Having a flexible US bank account
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