Brex
Brex Inc.Reviews from AWS customer
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Awesome CX
What do you like best about the product?
So far it's been awesome my experience with the customer support team.
What do you dislike about the product?
That I can't use it for my personal account yet.
What problems is the product solving and how is that benefiting you?
Google payments, Facebook ads, server. We are an offshore company, it's been super easy the set up.
Brex rocks !!
What do you like best about the product?
it can give you control towards your team expenses and review the expenses
What do you dislike about the product?
there is nothing which I don't like it's easy to use for corporates
What problems is the product solving and how is that benefiting you?
expense control and an easy load of money to the card, most important it gives the option to add and delete card which I like the most
Recommendations to others considering the product:
go for it if you're looking for the expense control system and track which is 100% safe
Great service, very simple to set up.
What do you like best about the product?
I like how easy it is to set up as a new user. I also had a stellar interaction with customer support when I had an issue that needed solved with a card mailing address.
What do you dislike about the product?
So far, I haven't come across anything I dislike about Brex.
What problems is the product solving and how is that benefiting you?
Internally we are getting to implement a process to use Brex more for expense categorization so we can get more granular with our internal reporting. This way our Bookkeepers can keep a streamlined chart of accounts in our accounting software, and we will have a different view of our expenses.
Recommendations to others considering the product:
n/a
Marco's review
What do you like best about the product?
The perks/rewards that you gain from use
What do you dislike about the product?
The fact that I lose all my credit when falling below balance, no grace period
What problems is the product solving and how is that benefiting you?
We are able to build our company credit
Terrific service for startups!
What do you like best about the product?
Easy to use interface for admins. Virtual cards are awesome, as are the startup-friendly rewards! The mobile app makes taking photos of receipts when the physical card is used really easy too, especially when you are on the go. The support team is fantastic and extremely responsive through the help chat.
What do you dislike about the product?
More a caveat: As a startup, cashflow isn't always consistent and abundant, so you do need to be careful when you have many recurring charges on Brex cards since your charge limit is based on your business checking account balance, so can vary.
What problems is the product solving and how is that benefiting you?
We really get to take advantage of the card rewards for certain categories of charges (recurring SaaS, marketing, etc). We also love the flexibility of managing virtual cards for our employees easily.
Recommendations to others considering the product:
Make sure you consider the risks of a cash card versus a credit card. Ask questions to the sales team - they are great and will be honest about the service and fit for your organization!
LOVE BREX
What do you like best about the product?
I like that my company can give us our monthly "allowance" Via a card that can be used anywhere. This is super helpful. The interface is super easy to use and set up
What do you dislike about the product?
Nothing. I wish the money didn't run out LOL. I love brex.
What problems is the product solving and how is that benefiting you?
We don't need to use Expensify and wait for money. Things can happen much quicker when money is added to a credit card that can be used anywhere
Recommendations to others considering the product:
It will make your employees happy. Happy employees = better quality of work. Everything can happen much quicker with BREX
Easy, breezy, beautiful Brex cards.
What do you like best about the product?
Finally, we can do away with awkward separate expense management software and dated pictures of paper receipts. With Brex, I'm able to quickly and efficiently capture all of the expenses I charged to my company card with a super simple and intuitive receipt upload feature. The auto-saving on every updated detail was an unsung hero also, since there have been times I've updated some expense lines only to have the browser crash and all data lost...
What do you dislike about the product?
At times it was a bit confusing having different credit card numbers - one on the physical card in my wallet, but a different one for digital transactions. I often have to log into Brex just to be sure I have the right card on file to be charged by some vendor... not a big deal, but an annoyance for sure.
What problems is the product solving and how is that benefiting you?
We use Brex to capture and record all of our recurring business-related expenses, almost like a 'set and forget' expense account. By updating the first charge with details, every subsequent charge afterwards is a child to the parent - or in other words, I don't need to keep updating subsequent charges with the same details. It's a great time saver, and gives us peace of mind.
An amazing resource!!
What do you like best about the product?
There is so much to love about Brex, but to name just a few, I love that I can give credit access to my team as needed. The ability to increase, decrease, add, suspend usage in such a simple way is amazing. The discounts provided by partners of Brex have saved us THOUSANDS of dollars!!! As a startup, access to these resources and cost savings has allowed us to use cash elsewhere!
What do you dislike about the product?
I can't think of one thing I don't love!
What problems is the product solving and how is that benefiting you?
Easy access to credit. Visibility into spending as a team.
Recommendations to others considering the product:
Brex has made spending among a team easier than I could have ever imagined.
Combined corporate card and expense system is significantly better than separate solutions
What do you like best about the product?
I really enjoy that using the card will immediately send me a text prompting me for a receipt. I snap a photo and the expense paperwork is done immediately. I travel quite a bit (or used to pre-Covid) and this has saved me a lot of time.
What do you dislike about the product?
I would be even happier if Brex could handle expense reimbursements that don't run through the Brex card. Still doing some expenses using another tool. Would prefer to combine these as well.
What problems is the product solving and how is that benefiting you?
I've saved a lot of time and hassle with the quick, simple process of using the card and then immediately pair it with a forwarded email receipt or a text picture. I really enjoy the budget feature as well. Protects the company from overruns and gives me more autonomy.
Great service that is Simple to use
What do you like best about the product?
Simple interface that is so easy to use.
What do you dislike about the product?
Nothing everything is so easy to use. You can file an expense report in seconds. Just love it.
What problems is the product solving and how is that benefiting you?
As stated above everything is so well thought out with Brex. I get alerts when my card is used. I can log on and file an expense reports in seconds. I really do enjoy the service.
Recommendations to others considering the product:
Make the switch it is easy and will save you time.
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