Brex
Brex Inc.Reviews from AWS customer
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Brexcellent!
What do you like best about the product?
The simplicity of tracking my purchases so my company understands where their money is going on a monthly basis. The photo receipt feature is a nice touch too for personally tracking my spend!
What do you dislike about the product?
So far, there has been nothing I don't like!
What problems is the product solving and how is that benefiting you?
We are a small start-up and it is nice to have my own personal card so I do not have to bother my co-founders for their card anymore.
Great service, just wish it was more flexible in underwriting approvals and our bank worked with you
What do you like best about the product?
Fast service and responses with questions.
What do you dislike about the product?
Your system does not integrate with our bank. Wish the underwriting procedures were the same for verifying banking online and statements.
What problems is the product solving and how is that benefiting you?
Purchasing Office Supplies
Recommendations to others considering the product:
More flexibility to underwriting approvals making online banking same as statements
Quick and easy was to pay for business expenses
What do you like best about the product?
I like that the transaction review section of the Brex site is very clear and lays out my transactions so they make sense. Its also really easy to add a receipt and keep track of which ones have it and which ones need it, something I thought I was going to find annoying.
I also had a brief interaction with customer service that was pleasant. It was brief because they quickly helped me get to the bottom of my problem and solve it.
I also had a brief interaction with customer service that was pleasant. It was brief because they quickly helped me get to the bottom of my problem and solve it.
What do you dislike about the product?
I don't have anything that I dislike about the card. The only thing that was a little weird at first was it was taking a while for my transactions to show up on the summary at first, which doesn't seem to be an issue for me anymore.
What problems is the product solving and how is that benefiting you?
I no longer have to ask to borrow a company card from management whenever I need to make a purchase for the company.
It also makes it easy for me to use my commuter benefit allowance.
It also makes it easy for me to use my commuter benefit allowance.
Simple, easy-to-use business card
What do you like best about the product?
The customer support is very quick. Whenever I need help from other credit card companies, it takes a ~30 minute phone call. With Brex, it takes 1-2 texts.
What do you dislike about the product?
I rarely, rarely carry a wallet, and Brex isn't on Apple Pay yet.
What problems is the product solving and how is that benefiting you?
Most credit card companies denied us because we're a small start-up, and Brex immediately said "yes." It has saved us so much time with the application process and customer support.
Recommendations to others considering the product:
If you have a start-up, this is the company card for you. I don't know why anyone would choose a "traditional" credit card over Brex.
Credit card & administration for the present day
What do you like best about the product?
Being able to issue, suspend, increase, & decrease credit cards instantaneously + the Brex dashboard that allows your to categorize using your QBO accounts without having to leave the Brex website. Customer service is top-notch too, extremely responsive & diligent in their support.
What do you dislike about the product?
Nothing as of yet - which is what you want from a credit card. The less you think about it, the more it's making your life easier.
What problems is the product solving and how is that benefiting you?
As a seed-stage startup, every hour of every day is precious and anything that can be done more efficiently isn't taken for granted. Brex saves me somewhere between 1 - 3 hours / week from what I would otherwise have to do using other credit card providers.
Recommendations to others considering the product:
You don't realize how much better it is until you've actually used it (from Administrator & end-user perspectives)
Great Time Saver and Excellent Customer Service
What do you like best about the product?
No need to continue using Expensify after getting a Brex Visa card for each of our employees. Big time and expense saver!
What do you dislike about the product?
Don't change anything!!!!! It does everything we need.
What problems is the product solving and how is that benefiting you?
Cash back, eliminate Expensify, dedicate cards to certain expense categories.
Recommendations to others considering the product:
Hurry!!! Get in now before you are too heavily invested elsewhere.
Brex is amazing
What do you like best about the product?
I'm a BREX advocate. Their customer support and ease of use is incredible. Setup is lightning fast, and they understand you and your business and your goals. We specifically were onboarded by Matt, and he is a rockstar. My only complaint is that they don't do banking yet! Haha
What do you dislike about the product?
Nothing, they rock. Seriously there is nothing I dislike about brex
What problems is the product solving and how is that benefiting you?
Running a corporation, paying for things.
Dear Ava loves Brex
What do you like best about the product?
Brex is amazing! We use it at my ecommerce company and the UI, customer service and rewards program are all TOP NOTCH! As a fledgling ecommerce business, we need a card that understands our needs and the way our cash / working capital works, and Brex gets it -- offering us GREAT limits and obviously the new reward program is amazing!
What do you dislike about the product?
Nothing! We love Brex and cannot wait for more features! One thing we'd like to see is our monthly limit...given sales fluctuate, will be helpful to see.
What problems is the product solving and how is that benefiting you?
Having access to a credit card that understands the way working capital works for ecommerce companies!
Best credit card ever
What do you like best about the product?
I love the rewards program and the automatic receipt matching service.
What do you dislike about the product?
I wish the ERP integrations were more streamlined.
What problems is the product solving and how is that benefiting you?
Automatic accounting + great credit limit and rewards.
Recommendations to others considering the product:
Try it out. It takes 5 minutes to sign up
Great tool for expense mgmt., receipt tracking and without a personal guarantee
What do you like best about the product?
With Brex we're able to spend much less time on expense mgmt. and more time focusing on our core business. Features like seamless receipt capture and spend by employee make tracking purchases very easy. Also it's easy to onboard new employees to our platform. Finally it's great not to have to put up a personal guarantee as a startup. The recent upgrade to the rewards program was needed and really attractive.
What do you dislike about the product?
I'd love to see more analytics like category spend by employee and by vendor, which I expect to come as the company scales.
What problems is the product solving and how is that benefiting you?
Expense management - no time spent collecting receipts and monitoring employee spending levels.
Easy payment solution for employees in the field.
Easy payment solution for employees in the field.
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