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Brex - good and bad
What do you like best about the product?
I do like the overall look of the platform. Prior to switching to brex, we had a card thorugh SYB and expensify platform. Therefore it wasnt seamlessly tied together.
We have had great customer service with Mo as well. We do enjoy the travel portal as well and some of these more technical features we didnt have before
Offboarding process is very nice
We have had great customer service with Mo as well. We do enjoy the travel portal as well and some of these more technical features we didnt have before
Offboarding process is very nice
What do you dislike about the product?
When going through demo, we were told numerous things that Brex could do, yet it was false.
We are unable to do multiple mileage rates.
GL Account (custom fields) is not able to be toggled as a required field (accounting annoyance)
Using the customer service chat box we have been told one thing and then after speaking with Mo, the chat featue told us wrong
We are unable to do multiple mileage rates.
GL Account (custom fields) is not able to be toggled as a required field (accounting annoyance)
Using the customer service chat box we have been told one thing and then after speaking with Mo, the chat featue told us wrong
What problems is the product solving and how is that benefiting you?
Hacing controls. Spend limits etc
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Outstanding Platform
What do you like best about the product?
I like that it's user-friendly and intuitive. Everything is laid out clearly and the dashboard displays all the features that you may need.
What do you dislike about the product?
I have not seen any downsides yet and have been using Brex for a year now
What problems is the product solving and how is that benefiting you?
It helps streamline our expenses and monitors any shady activity. It sends a quick note to verify that you actually initiated an expense and lets you go through any authorized expense without the ususal waste of time with other platforms.
It's a fantastic experience. Great value for start-ups in multiple ways
What do you like best about the product?
Resolving customer concerns faster like never before
What do you dislike about the product?
Could settle payroll payments much faster
What problems is the product solving and how is that benefiting you?
It helps me give cards to all my team members for thier expenses and makes it easy to track them at one place
Brex offer a complete service, with excellent customer service and a good user experience.
What do you like best about the product?
Sus principales beneficios son; lo practico e intuitivo que es la plataforma y su atención inmediata.
What do you dislike about the product?
I would like them to have a credit card and offer other more accessible forms of financing for small and medium-sized businesses.
What problems is the product solving and how is that benefiting you?
It solves us to be able to have a bank in the US without the need to go in person to a branch in that country. Remote Solutions
A great solution for my banking needs
What do you like best about the product?
Its very convenient
i can manage my budgets without hassle.
the support team is very responsibve
has a host of addon supports that we can get benefits from
brex has for all practical purposes become the primary account for us
i can manage my budgets without hassle.
the support team is very responsibve
has a host of addon supports that we can get benefits from
brex has for all practical purposes become the primary account for us
What do you dislike about the product?
there were some accepytability issues with the brex physical card during travel but it might be an issue at the merchant side. so recommended to keep a backup card in travelling.
What problems is the product solving and how is that benefiting you?
ease of use and budget contol
Always a positive experience using Brex
What do you like best about the product?
Brex has a very easy-to-use platform with many great features. The support team is always quick to respond and very helpful. It integrates well with our expense system, Expensify.
What do you dislike about the product?
There is no downside for me, my experience with Brex has been positive overall.
What problems is the product solving and how is that benefiting you?
We use Brex to issue Credit Cards to our employees.
This allows employees to have a card while they travel and eliminates advance cash requests - ensuring employees don't have to dip into their personal funds and make reconciliation of expenses easier for finance.
This allows employees to have a card while they travel and eliminates advance cash requests - ensuring employees don't have to dip into their personal funds and make reconciliation of expenses easier for finance.
BEST SME FRIENDLY FINANCIAL PLATFORM
What do you like best about the product?
The best part of being a BREX user is the entire simplified process and the constant feature update like they are listen to the heartbeat of their customers. Then the customer support is topnotch .
What do you dislike about the product?
Too Much Resources for SME but you don't even know how to take advantage of them
What problems is the product solving and how is that benefiting you?
Helping small business navigating expenses, spending and payments. For our business which is solving marketing challenges for upcoming Artistes in emerging markets, it is helping us with ease of spending ,excessing services in developed market for Artistes in developing and emerging market. It also allows us to adequately report such expenses
Great customer support
What do you like best about the product?
Customer support messaging, great technological improvements, good rollout of updates
What do you dislike about the product?
Limitations to setting rules in accounting page
What problems is the product solving and how is that benefiting you?
spend management for employees nationwide
Easy to Use, Communication Great, Support Fantastic
What do you like best about the product?
I love how quick I get notice of a charge via my SMS Text, and how easy the app is to submit my expenses. Any dispute is easy to submit, and the customer support is very efficient and quick. Love it!
What do you dislike about the product?
Nothing yet. Everything thus far has been super easy to use and submit.
What problems is the product solving and how is that benefiting you?
Submitting my expenses using the Brex card is super easy. Easy to quick snap a photo of receipts and submit expense. No more gathering all receipt and listing each one, whether using it as a physical card or via Apple Wallet. Easy easy easy.
Great software and service
What do you like best about the product?
Brex is very user friendly, constatly improves its capabilities and has a dedecated support team.
What do you dislike about the product?
expense matching to PO's in accounting systems would be great but I think you're already onto it.
What problems is the product solving and how is that benefiting you?
It makes accounting and spend mamgement easy by automating lots of functions.
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