Brex
Brex Inc.Reviews from AWS customer
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Simple and Efficient
What do you like best about the product?
Moving over to Brex has made our expense reporting process quick and simple. We use specific virtual cards for recurring expenses and map them to accounts, automating our budgeting and tracking process.
What do you dislike about the product?
It is too easy to order more physical cards. I think the integration with Quickbooks is great since it automatically categorizes the expenses, but would like to have tags also be integrated.
What problems is the product solving and how is that benefiting you?
Brex solved our expense reporting process. The virtual credit cards with spending limits have been helpful in keeping on track with our budget and giving us insight into our spending.
Recommendations to others considering the product:
Look into Brex's expense reporting. Their process is a big reason why we switched over.
Seamless experience
What do you like best about the product?
Good tech integrations, it has good functionality and I use it all the time
What do you dislike about the product?
Rewards are just okay, I wish it plugged into AMEX for the points
What problems is the product solving and how is that benefiting you?
Manage expenses for a fast growing company. It's saved us a lot of time
Great integrated solutions for small organizations
What do you like best about the product?
Brex has been very flexible in getting us off the ground with an employee credit card and expense management system. Reasonably easy to use for employees and lots of options for virtual cards.
What do you dislike about the product?
The back-end setup (connecting to QBO) is good, but we've run into some issues re accessing card numbers if you're not the card creator (for cards that are tied to shared projects, for example). Easy to get around w/ a shared spreadsheet or something, but not as secure as we'd like.
What problems is the product solving and how is that benefiting you?
Giving each employee a card and having them add the app to their phones has helped us take care of most of our receipt-collection/classification needs. Employees use it!
Great Service & UI
What do you like best about the product?
User interface feature. Text message confirmation of purchases.
What do you dislike about the product?
Sometimes not accepted at certain gas stations
What problems is the product solving and how is that benefiting you?
Sometimes not accepted at certain gas stations. Cash back.
Ersatz bank
What do you like best about the product?
Nothing about it is any better than a regular bank, in fact most things are worse. If you're considering Brex, use a good regional bank instead.
What do you dislike about the product?
Brex is fairly inflexible. They offer some interesting features but overall they are much worse than a standard bank account.
What problems is the product solving and how is that benefiting you?
Brex has not solved any problems for me, and I am closing my account.
Bad support. Poor time to respond. International wire trasfer to LATAM not works.
What do you like best about the product?
UX and facility to use.
Securty for 2factor
Securty for 2factor
What do you dislike about the product?
Wire transfers. Supports. Success.
Nobody calls you, answer are from 3 to 5 business days.
Nobody calls you, answer are from 3 to 5 business days.
What problems is the product solving and how is that benefiting you?
The give more problems than solutions.
Recommendations to others considering the product:
If you are in LATAM or need wire transfers outside USA, NOT IS YOU SOLUTION! And will have more problems that solutions.
Awful experience
What do you like best about the product?
The ease to use cards and reimbursement to our employees
What do you dislike about the product?
Customer service, bad experience with onboarding.
What problems is the product solving and how is that benefiting you?
Unfortunately can't test enough. Brex cut our account with no reasons
Recommendations to others considering the product:
Should be more respectful with customers and explain reasons to shut down the account.
Review
What do you like best about the product?
The ability to scan recipts and track expenses.
What do you dislike about the product?
Nothing, this card and software works great for me.
What problems is the product solving and how is that benefiting you?
Paying and keeping track of the card expenses
Brex is great
What do you like best about the product?
Virtual card and emailing receipts to attach to transactions
What do you dislike about the product?
That the virtual card isn't the default card shown when you log in
What problems is the product solving and how is that benefiting you?
Most people are making online purchases so not having to get them a physical card is really nice. Also not having to approve expenses because they have a card.
Easy and convenient
What do you like best about the product?
I can use the actual card or the virtual one
What do you dislike about the product?
I have nothing to dislike at the moment love the service Brex provodes
What problems is the product solving and how is that benefiting you?
When I have to do last minute copy's or purchases And I have forgotten my card at home I can access my virtual card easily.
Recommendations to others considering the product:
It's easy to keep up with what the card is being used for.. it gives you a memo and a picture of purchase
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