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External reviews

104 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Services

Complete bait-and-switch vendor lock-in

  • July 30, 2024
  • Review verified by G2

What do you like best about the product?
The tool itself was great for access management.
What do you dislike about the product?
Teleport has decided to end support for its community edition after pushing users to adopt it and build their ecosystem. See: https://goteleport.com/blog/teleport-community-license/

Anyone self-hosting CE Teleport now just got completely screwed over as they have been locked into a surprise ~$70/seat bill for enterprise edition (plus implementation fee, even though you're already hosting it and just need a license key now)! Or, you could rebuild your entire network identiy management system on short notice instead!

This is a huge middle finger to anyone who adopted their solution early on and helped build their ecosystem. There's clearly immense revenue pressure at Gravitational right now and I would absolutely expect to be continuouly screwed over by them in any business relationship after this move.
What problems is the product solving and how is that benefiting you?
It replaces SSH with a system that manages remote access with logging / auditing / user management / etc.


    Computer & Network Security

I would recommend teleport to anyone struggling to maintain authentication and app exposure issues.

  • June 20, 2024
  • Review provided by G2

What do you like best about the product?
- Ease of use
- Upgrade process is smooth
- Provides useful audit information
- Greate UI for visualizing infrastructure
What do you dislike about the product?
Nothing major to report, but I would say making it easier to refesh the local cert data the agents store would be nice in case we need to change Teleport cluster names or whatnot.
What problems is the product solving and how is that benefiting you?
Have one proxy to expose and authenicate to all of our Applications and services.


    Ricardo N.

Teleport allowed us to keep things simply, workable and traceable.

  • June 17, 2024
  • Review verified by G2

What do you like best about the product?
Teleport allowed my organization to provide secure and manageable access (the only access) to a heterogenous group of resources. We have some k8s clusters, some cloud DB and some apps.
The very good SSO implementation (with roles mapping) was a decisive winner. It allow us to have team roles schema on our IDP and that was a highly sucessful and transformational change in our organization.
Our development and operations teams now have access to all they need and offboarding/onboardings within the teams are straightforward.

In addition, because roles can by highly configured, it allow us to have very good and proper security adequate resource access.
What do you dislike about the product?
What I believe that still need improvement is the DB setup. Each DB type with a diferenciate setup makes it difficult to add new DB types.
Also, some UI changes, were not liked by our guys.
What problems is the product solving and how is that benefiting you?
We had three main problems:
- Tecnhically: provide a unique way to access different types of resources. That was solved by Teleport by providing exactly what we were looking for.
- Security: provide a secure way that uses the team role based access that my organization is using
- Tracebility: have logs of what the users executed (specially the logins at the resources)


    Consulting

An amazing piece of kit

  • June 07, 2024
  • Review verified by G2

What do you like best about the product?
Over the many years of using Teleport, it's been an essential piece of my infrastructure to help secure access, and centralize my infrastructure into one dashboard, without having to jump around. I can also classify resources using custom labels (which can use the output of commands or be a static value) which can directly feed into ACL's, I'm not sure how I could go without it.
What do you dislike about the product?
Sometimes the UI doesn't show all the level of detail you'd expect, but on the other hand the docs are very detailed so more often than not, what I'm looking for is explained there, just means I need to do a bit of hunting around. Regrettably, I'm still stuck on the Community Edition as Enterprise edition is cost prohibitive for my use case.
What problems is the product solving and how is that benefiting you?
Recorded sessions are extremely helpful to recall what's happened in the past.
Less complexity with server management.


    David A.

Teleport is an access solution in an easy to use SaaS product

  • June 06, 2024
  • Review verified by G2

What do you like best about the product?
Teleport allows us to control access to infrastructure in a secure and easy to use platform. It's very versatile as far as the variety of infrastructure it integrates with. The community Slack has been invaluable for finding solutions/assistance, and the Teleport team is quick to respond in Slack, patient, and willing to follow through with their support. We're using a self-hosted instance of the Community version.
What do you dislike about the product?
The documentation can be slightly lacking at times and some of the configuration must be done manually, even through the UI.
What problems is the product solving and how is that benefiting you?
We're using Teleport to manage SSH access for our developers rather than dealing with SSH keys. Additionally, it provides easier monitoring of SSH access.


    Telecommunications

Access management

  • June 05, 2024
  • Review verified by G2

What do you like best about the product?
- The UI is clean and easy to use.
- The customer support is fast to response.
What do you dislike about the product?
Extensive documentation and sometime it feels like too much documentation and have to refer multiple pages.
What problems is the product solving and how is that benefiting you?
Easy access to the clusters through ssh.


    Computer Software

Works well for Kubernetes access at scale

  • June 05, 2024
  • Review verified by G2

What do you like best about the product?
The Proxy Applications is my favorite feautre. That and Kubernetes access would be second.
What do you dislike about the product?
The Operator SSO resources do not allow SecretRefs for "secrets"!
What problems is the product solving and how is that benefiting you?
Allows granting access to Kubernetes clusters and web applications served from those clusters without directly granting access. It allows the cluster and applications be completely private.


    Hospital & Health Care

One of the best access control tools of the market

  • March 10, 2024
  • Review verified by G2

What do you like best about the product?
- Access Request Mechanisms
- Infra as coded roles management
- Multiple targets support
What do you dislike about the product?
- Not being plugged to AWS SSO directly to manage AWS Access Request
What problems is the product solving and how is that benefiting you?
Provide short access for super administrator roles for various targets (AWS, Databases, Kubernetes clusters)


    Hariharan C.

Very user friendly and easy to manage

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
The easy integrations and easy maintenance
What do you dislike about the product?
Constant upgrades maybe that's major it in our environment
What problems is the product solving and how is that benefiting you?
We solved the issue of slate pem keys and moved to a completely keyless authentication


    Computer & Network Security

I like teleport

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
Teleport is a great tool, I like how easy it is to integrate and easily forward connections to end machines for example
What do you dislike about the product?
I think the docs, as comprehensive as they are, should go a refine process
What problems is the product solving and how is that benefiting you?
Easily connect through ssh