What do you like best about the product?

The tool itself was great for access management.

What do you dislike about the product?

Teleport has decided to end support for its community edition after pushing users to adopt it and build their ecosystem. See: https://goteleport.com/blog/teleport-community-license/

Anyone self-hosting CE Teleport now just got completely screwed over as they have been locked into a surprise ~$70/seat bill for enterprise edition (plus implementation fee, even though you're already hosting it and just need a license key now)! Or, you could rebuild your entire network identiy management system on short notice instead!

This is a huge middle finger to anyone who adopted their solution early on and helped build their ecosystem. There's clearly immense revenue pressure at Gravitational right now and I would absolutely expect to be continuouly screwed over by them in any business relationship after this move.

What problems is the product solving and how is that benefiting you?

It replaces SSH with a system that manages remote access with logging / auditing / user management / etc.