Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Eases Sales Sorting but Needs UI/UX Boost
What do you like best about the product?
I like using Salesforce Sales Cloud for finding sales and appreciate its data sorting capabilities, which help me connect business with customers easily. The initial setup of Salesforce Sales Cloud was easy.
What do you dislike about the product?
I would like to make the UI/UX better. I think it would be more convenient if the color patterns were different.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for business connection with customers and finding sales through data sorting.
Flexible, Autonomous, But Reporting Needs Improvement
What do you like best about the product?
I like the flexibility of Salesforce Sales Cloud. The fields can be customized according to different stages of leads, contacts, or opportunities, and the CPQ is fully customizable. As a user, I am almost 100% autonomous in managing an opportunity from stage 1 to close won. The fact that the platform is flexible and customizable allows me to work more efficiently, ensuring all information is saved and I can deliver more value to the client quickly. Being autonomous is very important for quickly dealing with clients.
What do you dislike about the product?
I'm not exactly sure, but perhaps the reporting piece could be a bit easier (intuitive) to use. Also, I think the initial setup should have been complex.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud centralizes all my data, so I find every contact and account history easily. It makes my work efficient and autonomous, speeding up client interactions.
Excellent Platform for Seamless Sales Tracking
What do you like best about the product?
This is one of the best platform to enable sales track the deals from leads to closed won milestone.
What do you dislike about the product?
Nothing sepcific that I dislike at the moment.
What problems is the product solving and how is that benefiting you?
This is one of the best platform to enable sales track the deals from leads to closed won milestone. It allows to track sales targets for various sales persons and based on that stratagies can be designed to boost sales.
Powerful, Scalable CRM That Streamlines Sales and Boosts Team Efficiency
What do you like best about the product?
Salesforce sales cloud stands out as a powerful and scalable CRM platform that helps streamline sales operations, improve visibility and drive better decision making across teams.
Sales teams can quickly access critical customer data and focus more on selling rather than administrative work.
The platform adapts well to different business models and scales as requirements grow.
Sales cloud integrates seamlessly with other salesforce products, email platforms, marketing and support tools.
Sales teams can quickly access critical customer data and focus more on selling rather than administrative work.
The platform adapts well to different business models and scales as requirements grow.
Sales cloud integrates seamlessly with other salesforce products, email platforms, marketing and support tools.
What do you dislike about the product?
Onboarding can take time, and productivity may initially dip for users unfamiliar with CRM systems.
Smaller organizations may find the total cost of ownership high compared to simpler CRM tools.
Implementation and ongoing maintenance can be resource intensive.
Smaller organizations may find the total cost of ownership high compared to simpler CRM tools.
Implementation and ongoing maintenance can be resource intensive.
What problems is the product solving and how is that benefiting you?
I get a single source of truth, improving data accuracy and reducing manual effort.
Sales performance becomes more predictable and leadership can make data-driven decisions.
Sales teams spend more time engaging customers and closing deals.
Sales performance becomes more predictable and leadership can make data-driven decisions.
Sales teams spend more time engaging customers and closing deals.
quick to undestand
What do you like best about the product?
very understandable to navigate and understand
What do you dislike about the product?
sometimes, its quite hard or confusing to look at the details
What problems is the product solving and how is that benefiting you?
being organized and files are accessible
Powerful Sales Management and Insightful Reporting
What do you like best about the product?
Salesforce Sales Cloud is highly powerful and flexible, with strong lead, opportunity, and pipeline management. Its reporting and dashboards provide deep visibility into sales performance, and the ecosystem of integrations and automations is a major strength.
What do you dislike about the product?
It has a steep learning curve and can feel complex for new users. Customization often requires admin expertise, and licensing and add-on costs can become expensive as usage scales.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of fragmented sales data and manual sales tracking by centralizing leads, accounts, opportunities, and activities in a single system. This improves visibility into the pipeline, enables more accurate forecasting, and standardizes sales processes. As a result, it helps prioritize the right deals, improves collaboration across teams, and drives more informed, data-driven sales decisions.
Excellent Service and User-Friendly Platform
What do you like best about the product?
Great Service and easy to use the platform.
What do you dislike about the product?
Its not a very modern platform but still user friendly.
What problems is the product solving and how is that benefiting you?
To be able to communicate with clients.
Streamlined Sales with Powerful Visibility
What do you like best about the product?
I like the clear visibility Salesforce Sales Cloud provides into the sales pipeline. The ability to track deals, automate follow-ups, and customize workflows makes managing sales much easier. It keeps everything organized and helps me stay focused on the right opportunities at the right time. I also appreciate how integrating Salesforce Sales Cloud with email tools, marketing automation platforms, and collaboration apps keeps customer communication, lead data, and team collaboration in sync. It ensures all information flows smoothly without switching between multiple systems. Additionally, the initial setup was straightforward. Setting up basic pipelines, user accounts, and dashboards was easy, and once configured, it became very smooth to use.
What do you dislike about the product?
One challenge with Salesforce Sales Cloud is that it can feel complex at times, especially for new users. Some features require extra setup or customization before they become truly useful. The interface can also feel heavy when you’re doing quick, everyday tasks. A simpler default experience and easier onboarding would make it more efficient for daily use.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage the sales process efficiently. It consolidates sales information, tracks leads, and reduces manual work with automation. It helps organize customer interactions and follow-ups, ensuring nothing gets missed and providing clear visibility into the sales pipeline.
Salesforce review
What do you like best about the product?
We use Salesforce to create tickets for documentation
What do you dislike about the product?
Nothing as of now, I like using Salesforce cloud
What problems is the product solving and how is that benefiting you?
It's easier to create tickets for me and work on them
Easy Navigation and Helpful Tools Make It Stand Out
What do you like best about the product?
I like that it’s navigation is easy, and the tools are helpful
What do you dislike about the product?
It can feel a little clunky in areas and there could be a better design/ layout.
What problems is the product solving and how is that benefiting you?
It’s helping me manage my activities and follow ups
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