Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
No. 1
What do you like best about the product?
It is really good product for sales and service both.
And all in one. Getting enhanced features every quarter.
And all in one. Getting enhanced features every quarter.
What do you dislike about the product?
Nothing, but I would like to see more features in future
What problems is the product solving and how is that benefiting you?
-Sales and removing customer duplicate data
Recommendations to others considering the product:
It is really good product for solving every difficulty in business
Market Leader in the CRM space
What do you like best about the product?
A lot of useful features like
Easy for a beginner to navigate through the app
Experts can customize the app using many tools like Flows, Apex and LWC
All standard CRM features out of the box
Available to extend the app using Appexchange apps
The product is high-quality and easy to customize.
Addition of Agentforce can help Sales cloud users to get an AI assistant to help frame emails or to help
Sufficient availability of Salesforce administration and developers, as the product has been in the market for a long time.
Easy for a beginner to navigate through the app
Experts can customize the app using many tools like Flows, Apex and LWC
All standard CRM features out of the box
Available to extend the app using Appexchange apps
The product is high-quality and easy to customize.
Addition of Agentforce can help Sales cloud users to get an AI assistant to help frame emails or to help
Sufficient availability of Salesforce administration and developers, as the product has been in the market for a long time.
What do you dislike about the product?
The product can be a bit pricey for small organizations
The product does require management buy-in. Like any other CRM if the Sales team does not spend time in entering information about leads, activities then getting an ROI can be challenge
The product does require management buy-in. Like any other CRM if the Sales team does not spend time in entering information about leads, activities then getting an ROI can be challenge
What problems is the product solving and how is that benefiting you?
We implement Sales cloud and customize the product to map to customers business processes. Each business is unique. Salesforce needs to be customized to get maximum benefit. As an example, the setup may require initial import of data, setting up of opportunity stages, web to lead etc.
Sales cloud is used by customers to track leads, customers, contacts and opportunities. Sales cloud is used by small businesses to enterprise customers. It can be used to forecast revenues. Ideally you want to capture all interactions between prospects and employees in Salesforce. You can use the tool to generate quotes and other documents.
One of the strengths of the product is that it is customizable and can be modified based on business processes.
Sales cloud is used by customers to track leads, customers, contacts and opportunities. Sales cloud is used by small businesses to enterprise customers. It can be used to forecast revenues. Ideally you want to capture all interactions between prospects and employees in Salesforce. You can use the tool to generate quotes and other documents.
One of the strengths of the product is that it is customizable and can be modified based on business processes.
Recommendations to others considering the product:
You may also consider the Force.com One app license and build features based upon your custom requirement.
showing 10,031 - 10,032