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Reviews from AWS Marketplace

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External reviews

9,999 reviews
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    Nitin M.

Salesforce review

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
List view, management of emails, and report view.
What do you dislike about the product?
Email description is not visible at a glance, we need to click on each email to read the body
What problems is the product solving and how is that benefiting you?
Email distribution among employees


    Market Research

Good experience

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
Very helpful and easy to use with too many features . One platform where you can find every solution.
What do you dislike about the product?
Nothing with the help of salesforce I can put every details of customer in one single platform.
What problems is the product solving and how is that benefiting you?
It is helping me to track the sales record as well as the customer details and it's AI sales assistant helping me to find the track.


    Adam L.

Best CRM with great features

  • February 23, 2025
  • Review provided by G2

What do you like best about the product?
Easy CRM to navigate in with centralized customer data & sales automation
What do you dislike about the product?
It does look a bit old school, that is literally the only negative feedback I have.
What problems is the product solving and how is that benefiting you?
It provides a complete view over prospects & customers with easy access to activities like notes, emails & deal progression.


    Esteban A.

underwhelming

  • February 22, 2025
  • Review provided by G2

What do you like best about the product?
it's a software that can be integrated to other latforms that are easy to use
What do you dislike about the product?
it is slow and leaves an underwhelming feeling like u know the sistem can do much more but its not really optimized to do so
What problems is the product solving and how is that benefiting you?
helps integrate other programs with sales so its easier to create contracts.


    Renata S.

Salesforce é um Show

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
A plataforma é altamente personalizável. Empresas de diferentes setores podem ajustar Salesforce de acordo com suas necessidades específicas.,
What do you dislike about the product?
Uma vez que a plataforma é altamente customizável, algumas personalizações específicas podem ser demoradas de implementar sem a ajuda de um consultor ou desenvolvedor certificado
What problems is the product solving and how is that benefiting you?
Por ser possivel enviarmos uma cocmuaniçoa em massa ,ajuda na agilidade do atendimento.


    Esther C.

Salesforce Sales Cloud is the main tool for Sales Person

  • February 21, 2025
  • Review verified by G2

What do you like best about the product?
Have everything of my clients there: opportunities, notes, phones, mail..
What do you dislike about the product?
I think Salesforce Sales Cloud could be more user friendly
What problems is the product solving and how is that benefiting you?
It helps me to have all the information about my customers so I can be more efficient in my calls.


    Kytela H.

Salesforce Ease of Use!

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
There are SO many different resources and tools to help you with your business. I have used salesforce in multiple roles across industries and is my preferred CRM!
What do you dislike about the product?
Customer Service can be difficult to reach at times but other than that, very helpful!
What problems is the product solving and how is that benefiting you?
Salesforce helps track our outbound call data and appointments that we are able to make based off our outbound B2B calls.


    Computer Software

Good software overall

  • February 20, 2025
  • Review verified by G2

What do you like best about the product?
Very versatile software, it's important to ensure you're setting it up right the first time around
What do you dislike about the product?
Complexity can compound very very quickly
What problems is the product solving and how is that benefiting you?
Keeps our entire sales ops process organized in one place, a single source of truth


    Christopher O.

Salesforce/Procore Interface

  • February 20, 2025
  • Review provided by G2

What do you like best about the product?
This applications allows accurate accounting
What do you dislike about the product?
Limited online study material to help improve skills of use
What problems is the product solving and how is that benefiting you?
This application allows for accurate accounting


    Sayan H.

Salesforce Sales Cloud Review as a Analyst

  • February 20, 2025
  • Review provided by G2

What do you like best about the product?
The features I like the most of Salesforce Sales Cloud are-
Lead Management- Capturing leads from multiple sources & automating follow-ups
Opportunity Tracker-Track potential sales, prioritize high-value deals in terms of revenue
Customer Management- Handle crucial customer information, past interactions, and customer survey results securely
What do you dislike about the product?
There is not such a dislike for Salesforce Sales Cloud, but the points I would like to highlight are-
Complex UI- A large set of features can be overwhelming for some new users
Customer Service- Gone through some reviews where some customers report poor customer service at the desk, especially for those not enrolled inpremium plans
Price- I personally consider this an expensive platform, for smaller-sized business another platform would be helpful.
What problems is the product solving and how is that benefiting you?
As a market researcher, we have to keep track of our clients & their ongoing operation. Salesforce Sales Cloud also helped me to analyze customer trends, behavior & pain points.