Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Check-In/Out Feature, But Disliked the App Overall
What do you like best about the product?
I believe the check-in and check-out function is the most important feature.
What do you dislike about the product?
I didn't really like the app. I think it needs more offline functions.
What problems is the product solving and how is that benefiting you?
The agent handles sales within the territory.
Great for Lead Management, Not a Fan of Activity Feature
What do you like best about the product?
Account that can see 360 view of my customers
What do you dislike about the product?
activity that hard to analyse and reporting
What problems is the product solving and how is that benefiting you?
See my customers 360 view
Improve productivity, but limited in KPIs
What do you like best about the product?
That helps us improve the issue of capturing new leads by increasing the productivity of our business
What do you dislike about the product?
We may not be able to obtain all the KPIs of our company with what our licensing provides us. Migrate to other platforms.
What problems is the product solving and how is that benefiting you?
It helps me improve business productivity, as it helps me obtain important information from my clients.
Great Data Consolidation and Integration with Agents
What do you like best about the product?
Data cosolidation and integration with agents
What do you dislike about the product?
Nothing I can think off at the moment. It’s seems to work well with Salesforce platform
What problems is the product solving and how is that benefiting you?
Connect sales information with marketing team
Most Functional Cloud in Salesforce, but Issues with Borgoña in the Core
What do you like best about the product?
Is the most funcional Cloud I’m salesforce
What do you dislike about the product?
Borgoña about the cloud in Salesforce core
What problems is the product solving and how is that benefiting you?
I dont think
Great for Tracking Opportunities, But Lacks Automation for Projections
What do you like best about the product?
I like that it helps keep track with opportunities
What do you dislike about the product?
No automation to hwlp with projection for opportunities
What problems is the product solving and how is that benefiting you?
Understand our pipeljne
Simplifies Sales and Delivers Excellent Reporting
What do you like best about the product?
Making sales a lot easier and allow for great reporting.
What do you dislike about the product?
No dislikes at this time. Very happy with the AI.
What problems is the product solving and how is that benefiting you?
Reporting. It makes reporting a lot easier.
User-Friendly and Simple to Use
What do you like best about the product?
It's user friendly, simple and easy to use
What do you dislike about the product?
I do not dislike anything. Just lice Salesforce cloud. Started as a user and loved it so much i became an admin
What problems is the product solving and how is that benefiting you?
Having in one place all account information contact, leads, opportunities.
Great Visibility with Real-Time Dashboards, but Configuration Can Be Complex
What do you like best about the product?
The real-time dashboards and reporting give great visibility into the sales pipeline, performance metrics, and forecasting accuracy.
What do you dislike about the product?
Some features feel overly complex, and simple process changes can require a lot of configuration or admin support.
What problems is the product solving and how is that benefiting you?
Nonprofit donor management
Miss Mishra
What do you like best about the product?
I find managing opportunities and leads using Salesforce Sales Cloud invaluable for my business. The platform's customization options, like building my own UI and defining workflows, are another standout feature. Also, I'm looking forward to utilizing its forecasting capabilities in my consulting work.
What do you dislike about the product?
The initial setup of Salesforce Sales Cloud was complicated, as it required overcoming some hiccups before I could learn and manage it effectively. Also, I feel that the mobile native experience could be improved for better performance and usability.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage opportunities and leads efficiently, with customizable workflows and user interface, crucial for my consulting in CPG industries.
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