Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Greatest Sales Engine Ever Created!
What do you like best about the product?
Greatest sales engine ever created! Used it at multiple companies and never fails
What do you dislike about the product?
Sometimes it crashes but i dont blame that on anyone besides my wifi provider!
What problems is the product solving and how is that benefiting you?
Makes it easy to keep all my business information in order and never loss my focus
Effortless Lead Tracking and Seamless Pipeline Management
What do you like best about the product?
The best part about Salesforce Sales Cloud is how easy it is to track leads and manage the entire sales pipeline in one place. It keeps everything organized and improves visibility across the team.
What do you dislike about the product?
Some features feel overly complex, and it takes time to learn the system. A lot of simple tasks require multiple clicks.
What problems is the product solving and how is that benefiting you?
It gives clear visibility into the entire sales pipeline. This helps with forecasting, prioritizing opportunities, and making faster, data-driven decisions.
All-in-One Information Hub with a Robust Interface
What do you like best about the product?
I can find the information that I need in one place, the interface is robust
What do you dislike about the product?
the interface is robust, sometimes I miss fields but it can be configure.
What problems is the product solving and how is that benefiting you?
Making reports to obtain information efficiently
Best in class CRM
What do you like best about the product?
It is one of the best CRM today with Einstein adding a very insightful software that I have been using it for almost 8 years. I am also a part of the trail blazers community!
What do you dislike about the product?
Having used it for many years, I still feel that the user interface could be improved. The product's natural intuitiveness could be enhanced, and I believe incorporating AI into the developer experience would now allow for more efficient handling of admin-level development tasks.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves for me is getting all my accounts, opportunities, stakeholder details, and activity history in one place without relying on scattered spreadsheets or memory. I’ve used SFDC for almost nine years, so the biggest benefit is consistency and I can create custom reports and analytics for my own reporting and tracking purpose.
A Robust Platform for Organizing and Integrating Sales Data
What do you like best about the product?
It provides powerful features to track the whole sales process. When used as intended, it provides great tools to track the lead all the way until conversion and beyond.
What do you dislike about the product?
It can take a while to get used to the way Sales Cloud thinks about leads, accounts, opportunities etc. If you deviate from this way of thinking and start building customisations, it can become complex really quickly.
What problems is the product solving and how is that benefiting you?
As the core of the sales process, Sales Cloud is used to manage all data related to leads and accounts. It is an invaluable tool to structure all of this data and to be able to build any processes or integrations with other tools. The problem it is solving is that it provides the possibility to build pretty much any process and build integrations.
Excellent Integrations That Enhance Our Workflow
What do you like best about the product?
It provides integration with various other software that we also use.
What do you dislike about the product?
It can be a bit too complicated at times and so hard to understand and be comfortable with.
What problems is the product solving and how is that benefiting you?
Salesforce allows us to have a single source of truth when it comes to our customers' data
Effortless Opportunity Tracking for Our Team
What do you like best about the product?
it helps our team keep our opportunities tracked in salesforce
What do you dislike about the product?
nothing comes to mind. We like using it so far.
What problems is the product solving and how is that benefiting you?
keeping track of our pipeline
Streamlined Sales Management with Powerful Customization
What do you like best about the product?
Salesforce Sales Cloud stands out for its powerful customization and automation capabilities. I love how it streamlines the entire sales process from lead management to opportunity tracking while providing real-time insights through robust reporting and dashboards. The integration options and scalability make it perfect for growing businesses, and the AI driven features like predictive forecasting help teams close deals faster.
What do you dislike about the product?
The main drawback of Salesforce Sales Cloud is its complexity and steep learning curve. While the platform is powerful, setting up customizations and workflows often requires technical expertise or additional support. It can also feel overwhelming for new users, and the cost can be high for smaller businesses when factoring in add-ons and integrations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves challenges around managing leads, tracking opportunities, and forecasting sales accurately. It centralizes all customer data, making it easy for our team to collaborate and maintain visibility across the sales pipeline. The automation of repetitive tasks and AI-driven insights help us close deals faster and improve productivity. Overall, it has streamlined our sales process and enhanced decision-making.
Transforms Sales Processes into a Revenue-Driving Powerhouse
What do you like best about the product?
The core benefit of Salesforce Sales Cloud is that it transforms a chaotic, decentralized sales process into a standardized, automated, and insightful engine that drives revenue growth.
What do you dislike about the product?
The downsides of using Salesforce Sales Cloud are significant and often stem from its vast power and complexity. The least helpful aspect frequently cited is the High Total Cost of Ownership (TCO), which extends far beyond the initial licensing fees.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is designed to solve the most critical, revenue-limiting business problems for sales organizations by transforming chaotic, manual, and disconnected processes into a unified, intelligent, and scalable system
Effortless Lead Tracking Made Simple
What do you like best about the product?
It allows you to easily keep track of your leads.
What do you dislike about the product?
Sometimes the network may not work the best.
What problems is the product solving and how is that benefiting you?
It keeps track of how many calls are made in a day, how your leads are doing, and who to call.
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