Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Opportunity Tracking for Our Team
What do you like best about the product?
it helps our team keep our opportunities tracked in salesforce
What do you dislike about the product?
nothing comes to mind. We like using it so far.
What problems is the product solving and how is that benefiting you?
keeping track of our pipeline
Streamlined Sales Management with Powerful Customization
What do you like best about the product?
Salesforce Sales Cloud stands out for its powerful customization and automation capabilities. I love how it streamlines the entire sales process from lead management to opportunity tracking while providing real-time insights through robust reporting and dashboards. The integration options and scalability make it perfect for growing businesses, and the AI driven features like predictive forecasting help teams close deals faster.
What do you dislike about the product?
The main drawback of Salesforce Sales Cloud is its complexity and steep learning curve. While the platform is powerful, setting up customizations and workflows often requires technical expertise or additional support. It can also feel overwhelming for new users, and the cost can be high for smaller businesses when factoring in add-ons and integrations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves challenges around managing leads, tracking opportunities, and forecasting sales accurately. It centralizes all customer data, making it easy for our team to collaborate and maintain visibility across the sales pipeline. The automation of repetitive tasks and AI-driven insights help us close deals faster and improve productivity. Overall, it has streamlined our sales process and enhanced decision-making.
Transforms Sales Processes into a Revenue-Driving Powerhouse
What do you like best about the product?
The core benefit of Salesforce Sales Cloud is that it transforms a chaotic, decentralized sales process into a standardized, automated, and insightful engine that drives revenue growth.
What do you dislike about the product?
The downsides of using Salesforce Sales Cloud are significant and often stem from its vast power and complexity. The least helpful aspect frequently cited is the High Total Cost of Ownership (TCO), which extends far beyond the initial licensing fees.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is designed to solve the most critical, revenue-limiting business problems for sales organizations by transforming chaotic, manual, and disconnected processes into a unified, intelligent, and scalable system
Effortless Lead Tracking Made Simple
What do you like best about the product?
It allows you to easily keep track of your leads.
What do you dislike about the product?
Sometimes the network may not work the best.
What problems is the product solving and how is that benefiting you?
It keeps track of how many calls are made in a day, how your leads are doing, and who to call.
Comprehensive CRM with Seamless Integration
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its comprehensive integration of sales tools and data in one place. This robust feature eliminates the need to switch between multiple applications, thereby significantly reducing errors and saving valuable time. By centralizing all essential tools and data, it enables me to efficiently manage customer relationships and analyze sales performance with ease. This seamless integration supports team collaboration and helps in accurately measuring ROI, which were major challenges before adopting this software. My positive experience with these features is reflected in my high likelihood to recommend Salesforce Sales Cloud, as I rated it 9 out of 10.
What do you dislike about the product?
Setting up custom reports, dashboards, and workflows sometimes requires advanced knowledge or administrator support.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to track customer relationships and analyze sales performance, solving team collaboration issues and measuring ROI effectively. It integrates sales tools and data, saving time and reducing errors by eliminating the need to switch between multiple applications.
All-in-One Sales Platform That Streamlines Deal Management
What do you like best about the product?
What I appreciate most about Salesforce Sales Cloud is its ability to bring together all customer and opportunity information within one intuitive platform. This centralization makes the sales process more efficient, enhances the accuracy of forecasting, and allows me to monitor every interaction. As a result, I can manage deals more effectively and accelerate the process of closing opportunities.
What do you dislike about the product?
One aspect I find challenging about Salesforce Sales Cloud is that its extensive array of features can be overwhelming, especially for those who are new to the platform. While the customization options are robust and offer a lot of potential, making the most of them often demands extra time and effort to configure workflows and truly maximize the platform’s value.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses the challenge of managing customer information spread across various channels and tools. By bringing together leads, opportunities, activities, and forecasting into a single platform, it enables me to stay organized, focus on the most important deals, and have a clear view of the entire sales pipeline. This not only boosts efficiency and enhances the accuracy of follow-ups, but also makes it easier for me to close more business with less manual work.
Seamless AI Integration and Mobile Access Boost Productivity
What do you like best about the product?
It has seamless AI capabilities like deal insights and predictive scoring that helps us to focus on the potential and profitable leads.
It has seamless integration capability with other tools even third party tools.
It supports mobile phone apps which helps us work on the go and this is an added advantage for us as it promotes great streamline work flow.
It has seamless integration capability with other tools even third party tools.
It supports mobile phone apps which helps us work on the go and this is an added advantage for us as it promotes great streamline work flow.
What do you dislike about the product?
I do not has issues with this tool. I have no dislikes.
What problems is the product solving and how is that benefiting you?
Before this tool was installed in the company we had issues with field officers as they could only update deals once they return from the fields but this tool helps us to receive updated from the field in real-time through mobile phones. This promotes a streamline workflow.
Powerful, User-Friendly CRM That Supercharges Sales
What do you like best about the product?
Salesforce Sales Cloud is a powerful, user-friendly CRM that centralizes the entire sales process, offers great automation, and gives clear visibility into leads, opportunities and forecasts making selling faster and more organized
What do you dislike about the product?
It’s powerful, but the downside is its complexity and learning curve. Customizing reports and automations isn’t always straightforward and sometimes it feels heavier than it needs to be.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of scattered customer data, manual follow-ups, and lack of visibility in the pipeline. It brings everything into one place leads, accounts, activities, opportunities so I can work faster and make better decisions
Streamlined Sales Process with Centralized Data
What do you like best about the product?
I appreciate the centralized customer data feature of Salesforce Sales Cloud, which allows me to have a 360-degree view of the customer by gathering all interactions, contact details, and communication history in one place. This comprehensive customer insight is invaluable for managing leads and keeping track of customer relationships. Additionally, I find the streamlined sales process extremely beneficial, primarily due to the sales automations that Salesforce Sales Cloud offers. These features together help in simplifying and enhancing the sales workflow, making it more efficient. Furthermore, the initial setup of Salesforce Sales Cloud was easy for my team, which I found to be a significant advantage.
What do you dislike about the product?
I dislike that all the packages should be the same. The starter package should include the relay option. Additionally, I am not a fan of the changes made after moving to Hyperforce. I feel we should revert back to the infrastructure we had before this move.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage leads, send marketing emails, and maintain a 360-degree view of customers through centralized data and sales automations.
Efficient Sales Data Extraction, But Metric Integration Needs Work
What do you like best about the product?
Great for extracting sales data. Easy to onboard.
What do you dislike about the product?
Connecting metrics to marketing pipeline can be difficult
What problems is the product solving and how is that benefiting you?
understanding the quality of our leads and inbound marketing tactics
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