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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nikhil D.

Streamlines Sales Management, But Be Prepared for Complexity

  • February 22, 2026
  • Review provided by G2

What do you like best about the product?
I use Salesforce Sales Cloud for managing the entire sales process from lead to finish. It helps me manage sales, customers, and everything in a single place, which solves the problem I had with managing everything separately. I like how it solves the problem of missing follow-ups and keeping track of everything. With the help of this system, I'm able to get things done automatically. The system automatically reminds me of missed opportunities and follow-ups. It reminds me of when to take follow-ups, tasks, meetings, and pending deals, making sure nothing goes missing.
What do you dislike about the product?
The complexity of Salesforce Sales Cloud was a bit much for me, with so many features that felt overwhelming at first. The cost is on the higher side as well. The interface occasionally feels heavy and sometimes slows down when I'm trying to get tasks done. The initial setup was tough and difficult, requiring support and training.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage the entire sales process in one place, solving major issues with separate management. It prevents missed follow-ups and keeps track of tasks, meetings, and deals automatically, ensuring nothing is overlooked.


    Toshim S.

Powerful CRM That Keeps Our Sales Process Organized

  • February 22, 2026
  • Review provided by G2

What do you like best about the product?
I like that Salesforce Sales Cloud keeps all our leads, deals, and reports in one place and makes managing the sales process much more organized and easy.
What do you dislike about the product?
Sometimes it feels a bit complex and overwhelming for new users, and the pricing can be high for smaller teams.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us organize and track our entire sales pipeline in one system, which improves visibility, reduces manual work, and helps us close deals faster.


    Computer Software

User-Friendly CRM with Great API Integrations

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
it's user friendly interface as it works as most of the CRMs systems out there, the api integrations is also great
What do you dislike about the product?
the order of ther items you got, I believe they got to improve that
What problems is the product solving and how is that benefiting you?
lead hygiene and opps control


    Computer Software

Sfdc Sales Cloud

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
Methods to convert lead into opportunities
What do you dislike about the product?
Overall it is good, but some automations are still needed
What problems is the product solving and how is that benefiting you?
It is helping me in generation faster customer’s on the system


    Kanishk S.

Efficient Sales Tool with Initial Setup Hiccups

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate how Salesforce Sales Cloud helps clients efficiently get, grow, and forecast revenue. I really like the efficient sales process it has built, which helps us get the right code in a single go without any redos.
What do you dislike about the product?
There were a bunch of hiccups in the beginning, but we eventually found the way ahead and configured it.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to efficiently help clients get and grow revenue, and forecast it. The efficient sales process helps us get the right code in a single go without any redos.


    Tejasav g.

Complete Customer Data in One Place That Boosts Sales Team Productivity

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
It provides complete customer information and stores the data in one place, which helps sales teams understand customers in a better way. It also improves team productivity by making it easier to track leads from the start through conversion.
What do you dislike about the product?
Salesforce Sales Cloud is costly, and small companies may find it hard to afford. It also has a large number of features, which can feel confusing for a first-time user.
What problems is the product solving and how is that benefiting you?
Easy access to customer history enables faster communication, saves time, improves productivity, and reduces human errors.


    Chetan B.

Nice Interface for Managing Leads and Customers

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
The interface and the way it manages the leads and customers is something that I'll say is nice
What do you dislike about the product?
Sometimes i find it difficult to use but I'm getting used to it
What problems is the product solving and how is that benefiting you?
It's solving the problem related to managing our customers, creating custom pipelines and generating leads


    Jaclyn K.

SF = a DREAM come true for Busy Professionals *Clean, Flexible Data Storage and Organization

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
I really like the multiple ways you can store, save, and sort data, and how it all stays clean and well organized.
What do you dislike about the product?
Some rules apply here. There are so many options that it can lead to analysis paralysis if you’re not aware of the breadth and depth of Sf.
What problems is the product solving and how is that benefiting you?
Organizing my candidates and opportunities is much easier now. Without SF, my pipeline is a mess. The system feels like a super-organizer built around my recruiting needs, which helps me maximize what I love doing most—recruiting—rather than getting bogged down in old, antiquated systems.


    Leonela P.

All-in-one workspace, very useful and easy to use

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
It is very useful because you can have your entire workspace in one place, plus it is easy to use.
What do you dislike about the product?
What I like is that sometimes it can fail and get stuck a little.
What problems is the product solving and how is that benefiting you?
Solve the problem of using multiple programs


    Tara A.

Sales Cloud Delivers Full Customer Journey Visibility with Top-Notch Integrations

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps us see every interaction and touch point in the customer journey, and the integrations with other platforms are top notch.
What do you dislike about the product?
There is nothing I dislike about the product.
What problems is the product solving and how is that benefiting you?
Sales Cloud is helping us assign tasks to account managers, view follow up, and see who is interacting with our campaigns.