Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Transformed Our Sales Effectively
What do you like best about the product?
I like the architecture and the functionalities that Salesforce Cloud offers, as they are well designed. I also like the mobility aspect, as it is very useful for my work.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Cloud to solve typical marketing and sales problems, which helps increase my company's revenue.
Great Out-of-the-Box Features and Easy to Use
What do you like best about the product?
Out of the box capabilities and ease of use.
What do you dislike about the product?
Nothing on the downside with service cloud.
What problems is the product solving and how is that benefiting you?
Engagement with clients and efficient case and call management.
Effective Citizen Management with Salesforce, But It Could Be More Affordable
What do you like best about the product?
I like the ease of implementation that Salesforce Sales Cloud offers and especially the artificial intelligence it presents. It helps us a lot to manage all our citizens and have a global view of what they do with us. I also appreciate the ability to communicate and run global campaigns with our entire group of citizens.
What do you dislike about the product?
I would make it cheaper.
What problems is the product solving and how is that benefiting you?
It helps us manage citizens and have a global vision, improving communication and allowing global campaigns.
Reliable and User-Friendly Interface
What do you like best about the product?
Great reliability and user interface. Easy to use
What do you dislike about the product?
The quoting feature on sales cloud could be improved
What problems is the product solving and how is that benefiting you?
Great for managing our pipeline and customers at a glance
Streamlined Collaboration and Insightful Sales Tracking
What do you like best about the product?
I appreciate how Salesforce Sales Cloud facilitates collaboration and task management, resolving many team-related issues effectively. The system's ability to track prospects and clients, coupled with opportunities and stages, helps predict and improve outcomes in the sales cycle. The seamless integration with email applications enhances communication. I also find the unified view of customers helpful and value the remote accessibility without needing additional software.
What do you dislike about the product?
I find it frustrating that once person accounts are activated in Salesforce Sales Cloud, they cannot be turned off. Sometimes organizations enable this feature thinking it is necessary, but later realize it is not, and yet there is no option to revert this action.
What problems is the product solving and how is that benefiting you?
I find the product solves collaboration and task management issues, ensuring accurate, up-to-date records and enabling accessible customer views for better decision-making.
Powerful CRM with Complex Setup
What do you like best about the product?
I have found Salesforce Sales Cloud to be very beneficial in increasing our sales funnel and improving accountability among reps. It also significantly enhances visibility and boosts productivity, making these aspects much better for my work. I believe all the features, particularly pipeline management, are great.
What do you dislike about the product?
Setting up Salesforce Sales Cloud was difficult. We didn't have the right team to implement it internally, and we thought we could do it ourselves. However, it turned out that we needed more help from Salesforce than our team was willing to acknowledge.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud boosts sales funnel efficiency, increases accountability for reps, enhances visibility, and improves productivity.
Great Sales Automation, But UX Needs Improvement
What do you like best about the product?
Centralizing all sales activity one one platform with automations
What do you dislike about the product?
UX needs a revamp to make it more use friendly
What problems is the product solving and how is that benefiting you?
Easily consolidate all sales data and report
Great Integration with Salesforce, but High Cost is a Drawback
What do you like best about the product?
ease of integration to the suite within salesforce
What do you dislike about the product?
cost is very prohibitive and difficult to articulate in the business case
What problems is the product solving and how is that benefiting you?
marketing is able to use the product with ease
Seamless Integration with Essential Security Features
What do you like best about the product?
I appreciate Salesforce Sales Cloud’s seamless integration with various platforms, which minimizes human intervention and makes workflows smoother. The setup process was seamless as well, according to my team. Additionally, I value the product’s strong data integrity, compliance, and security features, which are crucial for our operations.
What do you dislike about the product?
Nothing in particular
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to ensure data integrity and compliance, benefiting from enhanced data security and reducing human intervention with seamless native integrations.
SF Maps: A Modern, Interactive, and Helpful Tool
What do you like best about the product?
Very helpful tool. Interactive and modern.
What do you dislike about the product?
Nothing about SF Maps is unpleasant to me
What problems is the product solving and how is that benefiting you?
Helping me find sales areas
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