Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Route Optimization, but Setup and Interface Need Improvement
What do you like best about the product?
Route optimization and real time location tracking
What do you dislike about the product?
Complex set up and not an intuitive interface
What problems is the product solving and how is that benefiting you?
Location based insights by overlaying CRM data on maps
Great Lead Management, But Quote and Product Features Need Improvement
What do you like best about the product?
The lead management process and its conversion in to opportunity
What do you dislike about the product?
The quote and the product management on the opportunity
What problems is the product solving and how is that benefiting you?
I can track my opportunities and give to managers info they need
Effortless Setup, Enhances Sales Visibility
What do you like best about the product?
I find Salesforce Sales Cloud's setup process impressively smooth and easy, feeling like butter, and the initial implementation is well-supported. It offers superb opportunity management with accurate information updates. The platform provides invaluable visibility into areas of opportunity, enhancing management, tracking activities, and revenue assessment.
What do you dislike about the product?
The user mentioned that they think the platform should be something they need and love to see improvements, particularly noting that there are too many files.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for visibility in opportunity areas, efficient pipeline management, and enhanced sales tracking, leading to better revenue management.
Great for Partner Organization, but Reporting Has a Learning Curve
What do you like best about the product?
Helps me organize my partners, their activity, and the revenue generated
What do you dislike about the product?
The reports can be difficult to build if you are not skilled at making them. There is a learning curve with it.
What problems is the product solving and how is that benefiting you?
I’ve only ever used sales cloud so I don’t know what life is like without it
Easy for Sales, but Sync Issues with outlook
What do you like best about the product?
The ease of use for our sales team. To get the job done.
What do you dislike about the product?
Sometimes the syncing does work with pitlook
What problems is the product solving and how is that benefiting you?
Allow sales team to easily follow up leads and generate opportunities
Highly Customizable Platform with Great Integrations, but Complex Fiscal Management
What do you like best about the product?
This platform is highly customizable, making it especially suitable for niche industries. It can be tailored by users with minimal technical expertise as well as by experienced developers. There are also plenty of built-in features available, allowing you to get started quickly if you prefer not to customize. Additionally, it integrates smoothly with nearly all business software solutions.
What do you dislike about the product?
While the broad array of features delivers considerable power, it can also make overall management feel a bit intimidating. Without careful attention, you may quickly find yourself facing a difficult situation.
What problems is the product solving and how is that benefiting you?
I use this tool to manage donors, nurture prospects, and oversee moves management. It also helps me keep track of donor engagement and recognition, making it easier to stay organized and maintain strong relationships.
Easy to use and good customer management, but integrations could be improved
What do you like best about the product?
How friendly it is and the control of my clients
What do you dislike about the product?
The integrations with other systems but I understand that it is necessary
What problems is the product solving and how is that benefiting you?
360 view of our clients, commercial follow-ups. The benefit is better control and more closures.
Great for Collaboration and Insights, but Lacks Integrated Quoting
What do you like best about the product?
Having leads and opportunities combined with account-specific insights is very helpful. The ability to collaborate on account plans also adds significant value.
What do you dislike about the product?
I am unable to generate quotes directly within the system, so I have to switch between several different tools.
What problems is the product solving and how is that benefiting you?
The ability to collaborate within the same environment is a major advantage. Sales teams are able to come together and focus on key opportunities more effectively.
Great Platform for Growth, but Some Reports Are Unhelpful
What do you like best about the product?
It's a great platform with a bunch of stuff right out the box to help your company grow.
What do you dislike about the product?
There were a lot of reports I didn't find useful.
What problems is the product solving and how is that benefiting you?
It helped us keep track of our donors.
Great Automation for Sales, but Lacks Fit for Government Contracting
What do you like best about the product?
The automation it brings to the sales teams
What do you dislike about the product?
The best features don’t work well within our government contracting industry
What problems is the product solving and how is that benefiting you?
It’s allowing us to forecast our orders
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