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Salesforce Sales Cloud

Salesforce, Inc.

Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,029 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alex S.

Seamlessly Solved Our Pipeline Issues

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how easy it was to set up Salesforce Sales Cloud. I love that it solved our pipeline issue and provided increased visibility into sales activities, preventing number fudging. I find it to be a valuable purchase and would definitely buy it again. The system works great as is, with nothing needing change.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud provides more visibility into sales activities, preventing data manipulation. It solves our pipeline issues and moves us from manual spreadsheets to a more efficient system.


    Vanessa B.

Great for Customer Relationships, but Setup Is Complicated

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Improved Customer Relationships Because of the Lead and Opportunity Management capabilities and sales automations.
What do you dislike about the product?
Complicated to set up, limited customization capabilities and expensive.
What problems is the product solving and how is that benefiting you?
Leads were being managed poorly.


    Banking

Powerful Sales Process Tool

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The core end-to-end functionality to build and scale any Sales process, across industries.
What do you dislike about the product?
The Salesforce platform can sometimes feel too monolithic, making it cumbersome to build automations across systems.
What problems is the product solving and how is that benefiting you?
This serves as a central hub for everything related to customers and sales for our representatives.


    Nidhi P.

Powerful and Easy to Use, but Needs Better Workflow Integration

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
This is very easy to use, and agentforc proves to be quite powerful in this regard.
What do you dislike about the product?
Integration with current workflows is important, like data cloud with this
What problems is the product solving and how is that benefiting you?
This tool is great for managing customers efficiently, and I find it very exciting to use.


    Supriya S.

Amazing UI and Simplicity, Nothing to Dislike

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and simplicity and UI is amazing
What do you dislike about the product?
Nothing is to be disliked. It is amazing
What problems is the product solving and how is that benefiting you?
It has made my sales reps life more easier, easy metrics tracking


    Tuvshin E.

Unified Customer Profiles, Complex Setup

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I love the way Salesforce Sales Cloud integrates fully with our CRM, providing a comprehensive and unified customer profile that helps streamline our workflow and boosts efficiency. The new pricing options are fantastic, making it more attractive to purchase based on consumption rather than an upfront investment.
What do you dislike about the product?
I found the initial setup of Salesforce Sales Cloud to be difficult and overwhelming. The overwhelming nature of the comprehensive information and possibilities available within the platform made it more daunting initially. Despite being very integrated and offering a lot of features, the setup process required assistance from a Salesforce implementation partner to match our needs adequately.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to unify customer data, enabling detailed, targeted campaigns and sales pitches, and enhancing customer care. It streamlines integration with CRM systems and offers comprehensive customer profiles, benefiting our workflow significantly.


    Vishal B.

Reliable, Customizable Product That Meets All My Needs

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Mature product which meets the baseline needs and allows for customization
What do you dislike about the product?
Nothing as such. Works just good and allows configuration
What problems is the product solving and how is that benefiting you?
Solves the sales cloud cycle


    YU Y.

Great Dashboard and Forecast, but Territory Management Needs Improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I like Oppotunity and forcast.Dashboard is nice!
What do you dislike about the product?
Teritory management is very difficult. Don't Like It
What problems is the product solving and how is that benefiting you?
Oppotunity management


    Non-Profit Organization Management

Great Efficiency and Streamlined Use, but Price Is High

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Eases of use, streamline, pipeline, efficiency.
What do you dislike about the product?
Honestly, the price point is a little bit steep.
What problems is the product solving and how is that benefiting you?
It is a great benefit to users.


    Non-Profit Organization Management

Effective but Expensive: Salesforce Sales Cloud Review

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is great for its intended purpose.
What do you dislike about the product?
Salesforce sales cloud is expensive for our organization.
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud solves a wide range of problems.