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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Cássia F.

Great for Fast Implementation, but Customization Is Costly

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Aceleration for implementing new business
What do you dislike about the product?
The power of customization cost a lot in a long
What problems is the product solving and how is that benefiting you?
Opportunity and deals


    Tanya L.

Great Flexibility in Sales Data Organization, Still Exploring the Product

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Flexibility in the organization of sales data
What do you dislike about the product?
I’m just getting started with the product so I’ll let you know
What problems is the product solving and how is that benefiting you?
Allows team to understand their territory and where to focus


    Livia S.

Great Data Integration, but Not Focused on Sales Cloud

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Integration all my data: transactional, profile, accounts
What do you dislike about the product?
Is not about sales cloud. What i dislike it is my old sytem that i need integrate
What problems is the product solving and how is that benefiting you?
Integration to improve all analysis


    Consumer Electronics

Great Integration and Visibility Across Departments

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Ability to integrate with other cross functional departments like order management. Creating better visibility into the customer journey and touch points. End to end opportunities.
What do you dislike about the product?
It would be good to provide access to some data points why out having a license, ie pipeline details to OM.
What problems is the product solving and how is that benefiting you?
End to end visibility to customer touch points and opportunities. Better collaboration with other departments internally.


    Education Management

Great Reporting and Streamlined Opportunities, but Poor Territory Management

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Reporting. Ability to streamline opportunities.
What do you dislike about the product?
Territory management . Opportunity access.
What problems is the product solving and how is that benefiting you?
Opportunity exposure and slack


    Per S.

User-Friendly and Satisfying Experience

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
User happiness and the ease of use. W can fulfill all user requests with the platform
What do you dislike about the product?
Not so easy to integrate with other microservices
What problems is the product solving and how is that benefiting you?
It is solving our Sales processes seamlessly and we can action all data theough flows and othe automations


    Christy G.

Great Collaboration Tool, but Setup and Customization Can Be Challenging

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It enables all of my departments to collaborate effectively, providing a single source for data and reports.
What do you dislike about the product?
The technical setup process and learning how to customize the software can be challenging at first. It takes some time to understand all the options and configure everything to suit your needs.
What problems is the product solving and how is that benefiting you?
One of the main benefits is that now, with all departments using it, everyone can see what the business is doing on a daily basis.


    Financial Services

Great Reports and Dashboards

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Reports and dashboards, the ability to send mass emails
What do you dislike about the product?
Not really much to dislike about Sales Cloud
What problems is the product solving and how is that benefiting you?
The ability to securely analyze client data


    Lalit A.

Great Sales Automations, No Complaints

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Sales automations and ease of use of the saas productjsjbsjhhshbshhshhshshhshbjshbshshhhhshbbs
What do you dislike about the product?
Nothing as of now. May be in future we might improve lightning speed
What problems is the product solving and how is that benefiting you?
Sales and invoicing


    Manufacturing

Innovative Features I Love

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Innovation. Easy configuration and management
What do you dislike about the product?
I really do not interact with service cloud much
What problems is the product solving and how is that benefiting you?
Solving our core CRM problems