Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Excellent Lead and Territory Management Features
What do you like best about the product?
LEad Management and Territory Management
What do you dislike about the product?
User abilities to manage territories and users in Territories
What problems is the product solving and how is that benefiting you?
Assigning Accounts, Leads, contacts and Opportunities automatically via territory management
Terrilbe dont use
What do you like best about the product?
Nothing, i really dont like it.. we came from hubspot and its a nightmare.. i guess reports are more in depth but still so hard to build a report it doesnt even matter
What do you dislike about the product?
Not very user friendly, no tasks that are functional, not very intuitive.. a lot of duplicate companies..
What problems is the product solving and how is that benefiting you?
nothing it creates more
Integral Tool for Our Sales Process
What do you like best about the product?
I appreciate how Salesforce Sales Cloud seamlessly integrates various aspects of our sales process, such as logging calls, managing advisor profiles, creating client profiles, and tracking sales opportunities from inception to completion. This integration is invaluable to me and makes Salesforce Sales Cloud an indispensable tool in my daily work. I also find the software relatively easy to learn, thanks to the training provided at my workplace and the fact that it was well set up when I started using it. The ability to link the illustration software, DesignIt, directly with Salesforce enhances our workflow by allowing easy access and modification of client illustrations. Furthermore, the feature that stands out most is its ability to sync the entire sales process, ensuring nothing falls through the cracks. The cohesive structure and functionality make it an essential component of my work, and I would personally consider purchasing it if my company did not already provide it.
What do you dislike about the product?
I would like to have more access to the scoring of my call logs. I think this may be more of an administrative function disability and not a Salesforce Sales Cloud specific issue.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud integral in organizing my sales process, from logging calls to coordinating financial advisors and clients. It streamlines creating profiles and integrating sales data, which enhances efficiency and connectivity across tasks.
Salesforce: Solid Choice with Team-Boosting Features
What do you like best about the product?
Salesforce is a solid software choice for teams. It offers useful features that can help teams work together more effectively.
What do you dislike about the product?
The software works well, so I have no complaints. It is a good, reliable program.
What problems is the product solving and how is that benefiting you?
This has been helpful for me in expanding my business.
The Double Edged Sword of Salesforce Sales Cloud
What do you like best about the product?
It's empower sales teams to sell smarter,faster and more efficiently all while building stronger customer relationship.
What do you dislike about the product?
It is powerful but can be complex and demanding to maintain especially for organization without dedicated technical support.
What problems is the product solving and how is that benefiting you?
Significantly improved my ability to manage and resolve key sales challenges.It helps streamline lead tracking, automates repetitive tasks and maintain a clear view of every intraction in one centralized platform.
Seamless Integrations Make This a Standout Choice
What do you like best about the product?
the integration with other programs/sites
What do you dislike about the product?
It often happens that some functions don't work properly and you have to click multiple times or open and close sessions before being able to use a specific command
What problems is the product solving and how is that benefiting you?
It allows you to track all aspects of a deal and to identify any red flags, as well as quantify them economically
Great Sales Tracking & Integration, But Needs Faster Loading
What do you like best about the product?
I like that Salesforce Sales Cloud keeps track of all my sales emails & calls that I have. I can also create follow up tasks in order to push a deal to closing. It integrates well with my Microsoft Outlooks & the phone at my office desk.
What do you dislike about the product?
I dislike that it requires very strong WiFi in order to load everything properly. I wish it would load faster and more efficiently. Also, I find that there are some days where the Salesforce platform is down or under maintenance, which makes using it difficult.
What problems is the product solving and how is that benefiting you?
It benefits me by allowing me to keep track of all my deals, sales contacts, conversations, emails and phone calls in one place. It is great at consolidating all my work efforts and shows what I am working on to my manager well.
Centralized Visibility for Sales Pipeline
What do you like best about the product?
Leads, accounts, opportunities, activities — are all in one place.
What do you dislike about the product?
Lower-tier support can be slow or less helpful. Some issues require escalating to higher support tiers or external consultants.
What problems is the product solving and how is that benefiting you?
As teams grow, it’s hard to maintain consistent processes, data quality, and forecasting accuracy. Sales Cloud scales easily, supports complex processes, and ensures consistent practices across teams.
Outstanding User Experience
What do you like best about the product?
User experience and ease of access. Also the UI is intuitive.
What do you dislike about the product?
Sometimes performance issues and some downtime is there.
What problems is the product solving and how is that benefiting you?
Hassle free experience for creating new customers, following up with them and finding new leads.
User-Friendly and Easy to Learn—Salesforce Exceeds Expectations
What do you like best about the product?
Salesforce is designed to be very user friendly and makes it easy for the user to learn the software at a fast and efficient pace.
What do you dislike about the product?
There is not anything I dislike about Salesforce. The software is great.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of customer and contract organization. The software benefits our company greatly by giving us organization tools and a user friendly layout for us to navigate our customers and various sales.
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