Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Centralizes Client Data, Easy Setup, Needs Licensing Adjustment
What do you like best about the product?
I love how easy it is to set up Salesforce Sales Cloud, which makes it user-friendly right from the start. Having all client information centralized in one place is incredibly helpful for my business. I also like the Salesforce flows, which allow me to automate tasks for field reps, enhancing efficiency.
What do you dislike about the product?
I would prefer if the licensing for Salesforce Sales Cloud were less expensive. Additionally, I mentioned using Forza as a complementary solution for sales reps selling products in the streets, implying that Salesforce's current solution could be improved to better support this need.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud centralizes all client and order information, making it very helpful for organization. It allows me to automate tasks for field reps, enhancing efficiency in managing sales processes.
Excellent security and no negative aspects
What do you like best about the product?
The security it provides to those who have their data there
What do you dislike about the product?
There is nothing I dislike about the service.
What problems is the product solving and how is that benefiting you?
Do not maintain an expensive physical structure
Sales Cloud Boosts Team Sales, but User Experience Needs Work
What do you like best about the product?
Sales Clous helps to enhance the sales process within the team.
What do you dislike about the product?
The user experience could be improved for everyone.
What problems is the product solving and how is that benefiting you?
There is a need to reduce the number of KPIs and enhance the accuracy of forecasts. Streamlining the KPIs would help focus on what truly matters, while better forecasting would support more effective planning and decision-making.
It PMO manager
What do you like best about the product?
Great CRM to drive all the sales process of the company
What do you dislike about the product?
Kind of expensive and confusing sometimes
What problems is the product solving and how is that benefiting you?
Standardize sales process in the company. Record all sales related information. Source of truth for the sales analytics
Unified Data from Multiple Sources
What do you like best about the product?
Unified data that can be brought in from multiple sources.
What do you dislike about the product?
Apart from high cost, there is always a security risk.
What problems is the product solving and how is that benefiting you?
It will allow to get consolidated data
Salesforce Sales Cloud: A Game-Changer for Sales Teams with Powerful CRM and AI Insights
What do you like best about the product?
Salesforce Sales Cloud is a powerful CRM platform that helps sales teams boost productivity, improve pipeline visibility, and close deals faster by centralizing customer data and automating key sales processes. With intelligent lead and opportunity management, AI-driven insights from Einstein, and real-time analytics, it enables smarter decision-making and more accurate forecasting. Its flexibility, scalability, and mobile accessibility support collaboration across teams and allow businesses to tailor the platform to their specific needs. While setup and adoption require effort, the long-term gains in efficiency, customer engagement, and revenue growth make Sales Cloud one of the most valuable tools for modern sales organizations.
What do you dislike about the product?
No debts to point out on this platform, the attention point is to start by a good archtecture design
What problems is the product solving and how is that benefiting you?
Tracking sales force activities and structuring the sales pipeline
Maps
What do you like best about the product?
User friendly and you can have different options to get information like dashboard
What do you dislike about the product?
There is nothing specifically about it. It is okay.
What problems is the product solving and how is that benefiting you?
Easier way for planning the route
Great Intuitive Processes, but Licensing Costs Are a Concern
What do you like best about the product?
Intuitive, industry best practice processess.
What do you dislike about the product?
Cost and feature based licenses are a cause for pause.
What problems is the product solving and how is that benefiting you?
Source of truth for customer contact information
Great Features, but License Requirements Need Clarity
What do you like best about the product?
Like features available within the platform
What do you dislike about the product?
License requiemntes are sometimes not that clear
What problems is the product solving and how is that benefiting you?
Pipeline over sales
Mr
What do you like best about the product?
The implementation process was quick, and Salesforce Singapore provided excellent support throughout the setup.
What do you dislike about the product?
As local technology partners, we require Salesforce presentations to be conducted locally in Pakistan.
What problems is the product solving and how is that benefiting you?
We are currently evaluating Sales Cloud, following our recent assessment of Service Cloud for our contact center implementation.
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