Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Activity Timeline, but Pizza Tracker Access Could Be Improved
What do you like best about the product?
The contact activity timeline and the opportunity Pizza tracker make it easy to see what is happening with the customer and how close we are to closing the deal.
What do you dislike about the product?
The pizza tracker only lives in the opportunity and you need to leave the contact to see that
What problems is the product solving and how is that benefiting you?
It is helping us track our prospective students and where they are in the admissions process
Easy to Use with Great New Features, but Steep Learning Curve
What do you like best about the product?
It is very easy to use and Salesforce has been implementing new features such as agent force
What do you dislike about the product?
Sometime the learning curve can be steep
What problems is the product solving and how is that benefiting you?
Reaching out to our customers, all in one central platform
Flexible platform, but with challenges in implementation
What do you like best about the product?
Adaptable platform that we can customize as needed
What do you dislike about the product?
Difficulty in implementation, we need more partners
What problems is the product solving and how is that benefiting you?
Qualified sales process
Great Pipeline Visibility, But Some Features Feel Outdated
What do you like best about the product?
Sales cloud allows us to create a single view of all our pipeline across our sales channels
What do you dislike about the product?
Some features that have not been updated since the start of Salesforce
What problems is the product solving and how is that benefiting you?
It's managing to streamline our Sales process to ensure that we onboard prospects quickly. Allowing us easy viewing of our Sales pipeline across all markets.
It SW architect manager
What do you like best about the product?
Easy to use for all the users, can integrate for all areas
What do you dislike about the product?
Sometimes it is confusing to use, expensive
What problems is the product solving and how is that benefiting you?
Integraring the sales
Process with the processes
Process with the processes
Effortlessly Streamlines Our Quote-to-Cash Process
What do you like best about the product?
I appreciate how Salesforce Sales Cloud streamlines our quote to cash process, making it easy to convert leads and create opportunities. It benefits our sales team, enhancing efficiency in creating opportunities and quotes swiftly.
What do you dislike about the product?
Sometime the new user find it’s difficult
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to solve our code-to-cash process, benefiting our sales team by creating opportunities and quotes, making it easy to convert leads and create opportunities.
Excellent Usability and Flexibility with No Notable Weaknesses
What do you like best about the product?
Usability - flexibility - user experience - architecture - roadmap
What do you dislike about the product?
At the moment I don’t have any relevant areas of weakness to report
What problems is the product solving and how is that benefiting you?
Manage the new connections to the electrical network and manage the complex process behind that involves several stakeholders
Director - Sales, Service, and Financial Applications
What do you like best about the product?
Feature rich and ease of use. Appreciate that opportunity management, account planning, and other features are readily available.
What do you dislike about the product?
The downside is on our end. Custom solutions for leads and quoting prevent us from fully leveraging it.
What problems is the product solving and how is that benefiting you?
Opportunity management
Great for Tracking Projects, but Pricey for Small Businesses
What do you like best about the product?
It’s beneficial that we can keep track of activity logs and project informatio
What do you dislike about the product?
Sales Cloud can be expensive, especially for small businesses
What problems is the product solving and how is that benefiting you?
The issue hasn’t been resolved yet.
Great Usability and Customization, but Pricing and Add-Ons Are a Downside
What do you like best about the product?
This product is incredibly easy to use, and I really appreciate its excellent usability. I also love how much I can customize it to fit my needs.
What do you dislike about the product?
The pricing can be a concern, and it's also worth noting that you need to use AppExchange apps to access certain additional features.
What problems is the product solving and how is that benefiting you?
This tool helps streamline our sales process, making it more efficient and organized.
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