Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
All-in-One Functionality I Love—No Complaints So Far
What do you like best about the product?
Great way to get the whole functionality together
What do you dislike about the product?
You need to be part of the whole lifecycle to take advantage
What problems is the product solving and how is that benefiting you?
It gives me insight on the whole sales funnel
Great Customization and Centralized Data for Complete Customer and Sales Pipeline View
What do you like best about the product?
Customization and centralized data for a full view of the customer and the sales pipeline.
What do you dislike about the product?
Expense (high licensing/consulting fees), complexity, and inconsistent customer support.
What problems is the product solving and how is that benefiting you?
It centralizes customer data, automates repetitive tasks, and provides real-time visibility and forecasting for the sales pipeline, all leading to increased sales efficiency and higher revenue.
Great Customization, But Too Much AI Promotion
What do you like best about the product?
I like that the tool is customizable without code.
What do you dislike about the product?
There is too much pushing of AI across the platform.
What problems is the product solving and how is that benefiting you?
Enables our sales users to have all the data they need right away.
Great for Centralized Info, but Data Validation Can Be Too Strict
What do you like best about the product?
Having old the information in one place and unifying process
What do you dislike about the product?
Sometimes it’s really strict with data and validations
What problems is the product solving and how is that benefiting you?
Automatizations and unified process
Powerful and User-Friendly Platform, but Steep Learning Curve for New Features
What do you like best about the product?
It’s convenient and user-friendly! Our sales team now relies on it completely. The platform is incredibly powerful, allowing you to integrate all daily sales operations into a single platform with one unified data set.
What do you dislike about the product?
Sometimes it can be too complicated to learn how to use new functions.
What problems is the product solving and how is that benefiting you?
Automate part of the process and centralize the data that salespeople need. This way, they can access it anytime and anywhere.
Highly Satisfied with Salesforce Sales Cloud for Sales and Data Management
What do you like best about the product?
I appreciate the simplicity and ease of use through clicks, making the Salesforce experience enjoyable. The sales data efficiency and quality of work are commendable, enhancing our sales calls and team management. The lead conversion feature is particularly beneficial. Account management, contact management, and the opportunity management workflow are features that I find incredibly useful. Sales Cloud has significantly benefited us by capturing workflows, data, and insights, allowing for better team management and faster onboarding due to prior familiarity within our team.
What do you dislike about the product?
Nothing so far
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to enable sales calls, manage sales data, and improve efficiency. It simplifies lead conversion, account management, and team management, solving difficult sales data issues and facilitating workflow and insights capture.
Great Flow and UI, but Error Codes Can Be Complicated
What do you like best about the product?
flow is super good.
I love UI of salesforce cloud
I love UI of salesforce cloud
What do you dislike about the product?
sometimes error code is too compicated to fix.
What problems is the product solving and how is that benefiting you?
too many features that need to buy add option.
Great product
What do you like best about the product?
Ease of use and integration for normal usuwrs
What do you dislike about the product?
Learning pains and sync to current platform
What problems is the product solving and how is that benefiting you?
This tool has been useful in developing both a plan and a roadmap for sales. It has made the process of organizing and strategizing sales efforts much easier.
Highly Scalable on Salesforce, No Complaints So Far
What do you like best about the product?
Scalable to meet business needs on the Salesforce platform
What do you dislike about the product?
At the moment, I can't think of anything that stands out to me.
What problems is the product solving and how is that benefiting you?
This has been useful in promoting the programs we offer to our customers.
Centralized CRM with Cutting-Edge AI Features
What do you like best about the product?
I really appreciate Salesforce Sales Cloud for its constant updates and new features every six months, which help keep the software modern and efficient. The automation and AI features are particularly impactful, making my work considerably easier. Having all my information in one place allows me to effortlessly track all my interactions with customers, a huge improvement from using disparate tools before.
What do you dislike about the product?
I found it relatively challenging to set up Salesforce Sales Cloud initially. The interface and the vast array of possibilities, including the data model, required substantial effort to understand and adapt to.
What problems is the product solving and how is that benefiting you?
I use it to consolidate all my information, tracking customer interactions in one place, which has streamlined my workflows.
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