Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Impressive Ease of Use, But Not Needed for Small User Base
What do you like best about the product?
The ease of use looks incredible I hope we cannimplement
What do you dislike about the product?
We currently don’t have the need as we don’t have enough users
What problems is the product solving and how is that benefiting you?
Selling to customers and keeping track of the info
Streamlined Territory Management with Salesforce Maps
What do you like best about the product?
I find that Salesforce Maps offers excellent visibility over my field sales managers, enabling me to efficiently update and manage records across different territories. The seamless integration as a native Salesforce application is also a significant advantage for my organization. The setup process was straightforward, which made getting started with Salesforce Maps a breeze. I appreciate how it helps me check the number of opportunities for each territory, which is essential given my coverage of numerous countries in the US.
What do you dislike about the product?
I have a concern about the ability to create records on specific districts within Salesforce Maps, which could enhance my experience. This feature is important because it could streamline my workflow by allowing more direct and efficient data management in specific areas.
What problems is the product solving and how is that benefiting you?
I use Salesforce Maps for good visibility of field sales managers, updating and creating records, and checking opportunities in territories, enhancing our operations in covering many US countries.
Great Built-In Features, but Customization Can Be Tricky
What do you like best about the product?
Lots of out of the box functionality for quick initial usage
What do you dislike about the product?
A bit hard to adjust for processes that don't align with initial objects
What problems is the product solving and how is that benefiting you?
Easy and quick navigation of key data for leads into deals
manager, dcxt
What do you like best about the product?
loved the integration with other clouds such as marketing cloud
What do you dislike about the product?
i don’t like that there’s always the next best thing
What problems is the product solving and how is that benefiting you?
it’s helping us track campaign management for marketing journeys
Powerful Performance, Minor Hiccups
What do you like best about the product?
I find Salesforce Sales Cloud incredibly beneficial for opportunity management and maintaining the sales pipeline in my business. The intuitive nature makes it easy to use, and I particularly appreciate how helpful the out-of-the-box reports and dashboards are for daily business operations. The integration with Oracle CPQ also works seamlessly, enhancing our workflows effectively. I admire the company's commitment to innovation and look forward to leveraging new features as planned in their 2026 roadmap.
What do you dislike about the product?
I find that Salesforce Sales Cloud occasionally gets stuck, which can be disruptive to my workflow.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for opportunity management and maintaining the sales pipeline, benefiting from the helpful out-of-the-box reports and dashboards for daily business operations.
Powerful CRM with Implementation Challenges
What do you like best about the product?
I appreciate Salesforce Sales Cloud's robust app ecosystem, which allows for comprehensive opportunity management and provides better visibility into our sales pipeline. This enhanced visibility helps us achieve more predictable revenue, making the system valuable for our sales workflow.
What do you dislike about the product?
I think the UI is very clunky and slow, and basic workflows are still very hard. So the user experience needs to be improved.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage opportunities, enhance visibility in our sales pipeline, and achieve more predictable revenue.
The Best CRM Experience with Seamless Setup
What do you like best about the product?
I have been using Salesforce Sales Cloud for thirteen years, appreciating it as the best CRM available. The setup was straightforward, thanks to helpful documents and a consultant. Salesforce helps streamline communication by providing a single source of truth, accelerating our business operations. I value its customization flexibility, which is instrumental in tailoring it to fit our needs. Its reliability is affirmed by my perfect recommendation score.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find it solves communication issues and provides a single source of truth, accelerating our business operations.
Efficient data management, but costly to implement
What do you like best about the product?
That allows managing all the data in an organized and agile way
What do you dislike about the product?
How excessive the cost of implementation is
What problems is the product solving and how is that benefiting you?
Optimize campaigns
Powerful Sales Toolset, but Pricey and Complex Setup
What do you like best about the product?
We use it for everything Sales-related. Lots of tools
What do you dislike about the product?
Expensive and requires a lot of initial config
What problems is the product solving and how is that benefiting you?
CPQ: really good product
Great for Reporting and Archiving Data
What do you like best about the product?
I like the function to fo Reporting and archiving data
What do you dislike about the product?
I dislike the new features and time it takes to get staff onboarded
What problems is the product solving and how is that benefiting you?
It’s solving losing track of data and client
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