Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Very comprehensive and easy to use
What do you like best about the product?
Salesforce allows complete customization of data and how you present out and how users can interact with it, but it is still easy enough to use for people who aren't that technically savvy.
What do you dislike about the product?
As an Admin there is a lot of information and things to learn, but I guess that is to be expect with the amount of functionality available.
What problems is the product solving and how is that benefiting you?
Being able to link product sales data from all our customers to gain insights on products that can be cross-sold to others.
Excelent
What do you like best about the product?
Dashboard, a lot of information about the organization
What do you dislike about the product?
Actually, I like everything about Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
Comunnication
Data management
What do you like best about the product?
Sales force is best tool for salesteam to maintain their customer data. Reminder features is great. We are able to do customer segmentation. Which is priority which is not, everything is easily seen.
What do you dislike about the product?
There is nothing to dislike about sales force. I'm using it for the first time in my first job in Simplilearn. And it very useful
What problems is the product solving and how is that benefiting you?
Customer segmentation. I'm able to target the customer i have to call first. Reminders are very helpful. In feel productivity in my work now. My business performance definitely increased as I was able to get closure from old leads.
Solution focused on the block model
What do you like best about the product?
Sales management: Salesforce offers a complete set of sales management tools to help teams manage opportunities, accounts, leads, and more. This includes workflow automation, sales analytics, sales forecasting, and territory management.
What do you dislike about the product?
Price: Salesforce can be expensive, especially for small businesses or non-profit organizations. Subscription plans can become very costly, especially if you need additional features, such as custom integrations.
What problems is the product solving and how is that benefiting you?
Centralize and organize customer data: Salesforce helps companies centralize all their customer data in one place, making it easier to organize and access relevant information.
Manage sales opportunities: The platform allows for efficient management of the sales pipeline, helping companies close deals more quickly.
Automate sales and marketing processes: Salesforce enables the automation of repetitive tasks, increasing the efficiency and productivity of sales and marketing teams.
Personalize the customer experience: With Salesforce, it is possible to offer customers a personalized experience, with recommendations and offers tailored based on their purchase history and interests.
Increase collaboration and communication: Salesforce facilitates communication and collaboration between sales, marketing, and customer service teams, allowing for a complete and shared view of the customer.
Improve data analysis and reporting: The platform offers powerful data analysis and reporting tools, allowing companies to monitor and improve their sales, marketing, and customer service performance.
Manage sales opportunities: The platform allows for efficient management of the sales pipeline, helping companies close deals more quickly.
Automate sales and marketing processes: Salesforce enables the automation of repetitive tasks, increasing the efficiency and productivity of sales and marketing teams.
Personalize the customer experience: With Salesforce, it is possible to offer customers a personalized experience, with recommendations and offers tailored based on their purchase history and interests.
Increase collaboration and communication: Salesforce facilitates communication and collaboration between sales, marketing, and customer service teams, allowing for a complete and shared view of the customer.
Improve data analysis and reporting: The platform offers powerful data analysis and reporting tools, allowing companies to monitor and improve their sales, marketing, and customer service performance.
How helpful i found salesforce
What do you like best about the product?
The best thing about the product is generalised view of your leads and work on them according to need. The task that keep me updated when to reach the coustmer on the given time is best i like.
What do you dislike about the product?
There is not much to dislike about the sales force, but i would suggest to keep a chatbot for the users to have good interaction and updates about the product knowledge.
What problems is the product solving and how is that benefiting you?
It enables the sales person to establish good communaction with their prospects to achieve shorter cyles. It gives the bird eye view on all your leads and interaction between the teams as well.
Best tool to seel smarter and faster
What do you like best about the product?
Helps bring all the customer information in one place with easy search and historical data for every activity to give clear context in each account. Enables a quick look at open opportunities to help plan sales activities and next steps.
What do you dislike about the product?
Has a learning curve that a new user will require. Multiple options and integrations make it confusing for new users, but considering the amount of information it processes every single minute, it's still passable.
What problems is the product solving and how is that benefiting you?
Gives me a clear list of target accounts and open opportunities. Each activity that has historically happened on the account gives me compete context to enable me to reach out to them with better background and to the right people.
Best customer management system I have ever used!
What do you like best about the product?
The seamless integration to other programs (outlook, ZoomInfo), makes Salesforce extremely user-friendly. Not having to go back and forth between your calendars to plan meetings saves so much time when talking on the phone to a client. Being able to view the emails you have sent back and forth with a client while looking at their information in Salesforce also makes it extremely easy to have those conversations on the phone when you have all the previous discussions at your fingertips.
What do you dislike about the product?
Having to manually refresh the screen to see any updates is my only dislike about salesforce. Sometimes I will be looking for updated information that I have just entered and forget you need to refresh, and its just one extra step; in my opinion, that could likely be an automatic process.
What problems is the product solving and how is that benefiting you?
Salesforce is integrating all our programs and making the selling process more professional and seamless. Customers notice that when you call or meet with them, you have all the information from the previous conversations and the new meeting information right there! The one thing the customer doesn't see is how little time you spent getting all that information together because salesforce keeps everything at your fingertips and organized right in one location.
Unleashing Sales Potential with Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is a powerful tool that has helped us manage our sales activities better. It can track what we've achieved, help us manage customer accounts, and tell us what to expect in the future. It also reminds us to follow up with our potential customers, which saves us time and lets us focus on selling. This tool has improved our sales productivity and helped us build better customer relationships, leading to more revenue for our company. Overall, Salesforce Sales Cloud has been a game-changer for our sales operations, making them more efficient and effective.
What do you dislike about the product?
Until now, I have only experienced the upside of using the platform. The platform hangs sometimes.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has made managing my sales a whole lot easier. I can keep track of all my sales activities, see how I'm doing, and plan for the future. It's helped me to generate more revenue and make my customers happier by providing better service. The automated reminders are a game-changer, as they save me so much time and effort, meaning I can concentrate on selling more. Overall, Salesforce Sales Cloud is an excellent tool that has transformed how I do business, making me more efficient and productive.
Integration of Outplay with SalesforceSalesCloud
What do you like best about the product?
Salesforce Sales Cloud helps me with Contact and lead management, making it easier for me to track sales opportunities and also helps me with opportunity monitoring.
One more good thing is that it also has mobile access as well, so that comes in handy
One more good thing is that it also has mobile access as well, so that comes in handy
What do you dislike about the product?
Though it has many advantages, there are a few points where it can also be a disadvantage. A few issues are it is costly, and sometimes, it is complex to understand, and for beginners to understand and generate those reports, it becomes problematic.
What problems is the product solving and how is that benefiting you?
This platform helps me in solving the problems like lead tracking and opportunity tracking and also helps me maintain the database.
It also helps me with email tracking, and I could create tasks for myself as reminders to perform a few tasks.
It also helps me with email tracking, and I could create tasks for myself as reminders to perform a few tasks.
Robust way to manage accounts
What do you like best about the product?
I like the flexibility Sales Cloud offers when running reports and creating dashboards. I can see all of my account details in one place and drill down if necessary.
What do you dislike about the product?
I haven't found a quick, user friendly way to take notes during customer calls, so I'm left to take the notes outside of SFDC and find time to enter them later.
What problems is the product solving and how is that benefiting you?
I work with 60-70 accounts at a time, and I'd have no way of keeping track without managing them in sfdc. I'm more productive by quickly running a report or creating one that I don't already have.
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